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Posted by RicodJour on June 15, 2007, 9:02 am
> I've recently tried to have some deign work done for my home
> renovations through a well known design and build company in
> Queensland, Australia.
>
> Design Build (formerly Majik) in Brisbane, affiliated with Adenbrook
> Homes and the Avalon Property Group, are supposed to be a professional
> outfit with experienced architects that deliver what you want for your
> home renos. This has NOT been our experience.
>
> Despite us providing a detailed list of the renovations we wanted and
> a strict budget from the very first meeting, these guys designed our
> renos at over DOUBLE our budget (from $120k to $250k). The company
> even acknowledged to us their mistakes and the broken promises of
> their staff - but have refused to give us back our money.
>
> When discussing the original estimate provided, it was revealed to us
> that the quote was far underestimated by the salesman, in what can
> only be seen as an attempt to get our business through intentional
> underestimating.
>
> We have now wasted 12 months on these guys and it's cost us close to
> $10,000 for a set of plans we can't use. Our home renos haven't even
> started yet, even though they promised to have them completed by May.
>
> If anybody has some advice on how to chase our money or a similar
> experience with DesignBuild, please send me an email:
>
> designbuild...@hotmail.com
Whinging on Usenet won't help. Contact a lawyer.
R
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