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Posted by Kris Krieger on January 29, 2008, 4:12 pm
>
>>
>>> Her 11' credenza that is.
>>> Seems its an issue for her, but like eye to eye clients web clients
>>> on the upper end require even more handholding.
>>>
>>> In real estate its called *buyers Fatigue* but in the residential
>>> design business this is a new occurrence.
>>> It comes from propective homebuilders that search the stock plan
>>> files online and get dizzy in the process.
>>> There's so much out there and very little in the way of bricks and
>>> mortar support that people everywhere are seeking a happy medium.
>>> Like walking across the bridge of the unknown they need a little
>>> handholding and that is not available online, yet.
>>
>> I used to like looking at plan books, and online plans, until I
>> realized that, if I ever get teh chance to build my own place, it
>> will have ot be planned in accordance with *my* living, not someone
>> else's. I thinkthat is
>> the ultimate problem with not only pre-done plans, but for that
>> matter, pre-built houses. You have to accomidate the plan, when
>> really, if you're having ti done custom, the whole idea is to have
>> the plan accomidate you.
>>
>>>
>>> This current client is in Provence, France and emailed me 8
>>> different online stockplans that have a little something she likes
>>> but her 17th century hand carved *shrunk*, at least thats what it
>>> sounded like what she said (the picture she sent looked like a big,
>>> tiered credenza) won't fit in any of them. I now must make a haven
>>> for it and at least eleventy-nine other miracles she's requesting.
>>> My cellphone is smoking from the 2+ hour verbal exchange,
>>> international deposit check in US funds forthcoming.
>>
>> Holy cow...
>>
>> I think it'd be good to have pictures of things one likes, but plans,
>> arrgh, IMO it seems like it would be better to describe how one
>> lives, as opposed to saying "I wnat this part of plan a, thatpart of
>> plan b, this thingy from plan c in the middle", and on and on like
>> that.
>>
>> THat must be very difficult to translate and work with...
>
> Actually, its a great facilitator.
> Most people cannot descibe what they want very well and a picture is
> worth a thousand.
> They don't send me the entire plan, just a pic from a website.
Oh, I gotcha - I was thinking of stacks of room-layouts one on top of the
other.
> If you ask the average person how much square footage they want they
> will tell you they have no idea, probably never even heard those words
> before. But shown them a 14' x 16' master bedroom and they can tell
> you right away if its big enough.
> So you go right down the line with each room.
> Do a sq ftg tally, tell them the total and then let them decide on how
> much they want to spend.
> Its a process, a back and forth process.
> Once you get the hang of it its kinda fun.
I see - I was, for some reason, picturing/imagining something different.
Probably my "hypercomplexificationalization" gene <L!>
What I did one time, just for grins, was gigure out what sorts of room
sizes and shapes I'd like for various activities, chart them on graph
paper, then cut them all out and play with rearranging them on another
sheet of graph paper. ((Yes, I could certainly do it in both 2D and 3D,
but sometimes I like to work with something physical.)) It was kind fo
interesting to see what sorts fo things would work well, work poorly, and
not work at all.
I guess it's something like that, then...sort of like a puzzle.
>
>>> 8 new *global* clients in 2 months time....I could get used to this
>>> but I gotta admit the language thing might become a major problem.
>>> She spoke better english than I spoke french which is very, very
>>> little.
>>
>> Ouch. Good luck. Unfortunately, I know little to no French, either.
>
> I'm going very slowly with this one, and making the client aware of
> every little thing along the way.
I don't think that can ever hurt!
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