Is Home Depot shafting shoppers? "Home Depot is a consistent abuser of its customers' time."

Its the same where I live. It you want a good selection of stuff and you
want to be quickly in and out and have the right stuff the first time
you go to the real plumbing supply house.

Posted by Edwin Pawlowski on March 9, 2007, 10:23 pm

> Around here, HD has the best prices on pretty much all electrical/plumbing

> stuff.

Glad I don't live "around here" where you are. I guess you didn't see my
post from last Saturday about big box store pricing. My Taco circulator
would have been $86 from HD, but was $61.48 from the plumbing supply house.
A light fixture that was $10.99 at HD was $8.99 at a local
hardware/lumber/home store.

Posted by justadilettante on March 10, 2007, 11:13 am

>> Around here, HD has the best prices on pretty much all

>> electrical/plumbing stuff.

> Glad I don't live "around here" where you are. I guess you didn't see my

> post from last Saturday about big box store pricing. My Taco circulator

> would have been $86 from HD, but was $61.48 from the plumbing supply

> house. A light fixture that was $10.99 at HD was $8.99 at a local

> hardware/lumber/home store.

You shouldn't expect much from big box store employees. Those stores get
the quality of employees they pay for, and then treat them poorly.

I worked at Lowe's part-time for awhile. Scary thing is they have trouble
hiring because about 60% of people who apply can't pass the employment test!
But with what they pay and the insane way they schedule shifts, I'd say the
fact that they can attract any employees who can walk and talk is amazing.
Getting people who actually care would be a miracle. But, unbelieveably,
they do have ongoing required training - it's just that many of the
employees don't give a damn.

I also worked at HD full-time for a VERY short period. Their employment
practices make Lowe's look great! I was on the floor for two weeks with NO
training, and it took over a week to meet my department manager. They're so
nuts about overtime that they have employees lined up at the time card
machine 10 minutes before their shifts are over so that they don't go 5
minutes over their regular time.

--
nj_dilettante
in the words of the immortal Sgt Schultz:
~~ I know NOTH-THING ~~

Posted by Matt Barrow on March 9, 2007, 4:16 pm

>> March 8, 2007

>> Is Home Depot shafting shoppers?

http://articles.moneycentral.msn.com/Investing/Extra/HomeDepotShaftingShoppers.aspx?GT1=9215

>> By cutting back on employees, the home-improvement retailer is putting

>> the screws to the people it needs most: its customers.

> Let me get this straight: Brain-dead customers can't figure out how to

> open the yellow pages and find a hardware store, lumber yard, plumbing

> store, lighting store, or garden center, any of which will give better

> advice and often have better prices than Home Despot, and this is Home

> Despot's fault? Not the fault of brain dead parents who were too busy

> watching 200 channels of cable to to get off their fat, lazy asses and

> teach their kids how to find a merchant in the phone book?

> They live with their kids for 18 years or longer, and no time to teach

> something easy like this?

You've never run a business, have you?

Posted by JoeSpareBedroom on March 9, 2007, 4:17 pm

>>> March 8, 2007

>>> Is Home Depot shafting shoppers?

>>>

http://articles.moneycentral.msn.com/Investing/Extra/HomeDepotShaftingShoppers.aspx?GT1=9215

>>>

>>> By cutting back on employees, the home-improvement retailer is putting

>>> the screws to the people it needs most: its customers.

>> Let me get this straight: Brain-dead customers can't figure out how to

>> open the yellow pages and find a hardware store, lumber yard, plumbing

>> store, lighting store, or garden center, any of which will give better

>> advice and often have better prices than Home Despot, and this is Home

>> Despot's fault? Not the fault of brain dead parents who were too busy

>> watching 200 channels of cable to to get off their fat, lazy asses and

>> teach their kids how to find a merchant in the phone book?

>> They live with their kids for 18 years or longer, and no time to teach

>> something easy like this?

> You've never run a business, have you?

Matter of fact, yes. How do you feel your question relates to the fact that
some people somehow reach adulthood with virtually no resources?

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