New England Homes, Inc. , New England Homes, NEH - Page 2

> On Thu, 21 Aug 2008 06:43:52 -0700 (PDT), firewood...@comcast.net
> wrote:

> >> On Mon, 18 Aug 2008 17:26:38 -0700 (PDT), firewood...@comcast.net
> >> wrote:
> >> >My experience in purchasing a modular home from New England Homes,
> >> >Inc., Greenland, NH is still ongoing. I would not recommend anyone to
> >> >purchase a modular from New England Homes ( NEH ). We purchased a
> >> >ranch (B) style and was delivered in May 2007 and its still not
> >> >completed or passed occupancy permit yet. Many, many fire code and
> >> >local code violations, many building items incorrectly installed.
> >> >There was vinal siding
> >> What is vinal siding?

> >***Reply; exterior siding that made of vinyl.
> >Is this a trade name ?
> >***Reply; No,

> >> >falling off in July 2007 due to minimum
> >> >nailing.
> >> Define 'minimum nailing'?

> >***Reply ; 2 fasteners per 12' section vs manufactures installation
> >instruction **

> >> >Modular was not level or even fasten to the foundation sills
> >> >as required. The (90 psf quote) snow load roof was acturally built as
> >> >a 51.7 psf.
> >> You need to understand how ground snow load and roof snow load are
> >> different, and how each relates to the other. I think your building
> >> inspector can help you there.

> > ** Reply, The ground snow load of 90 psf was included in the orginal
> >quote, but was built with a 65 psf ground snow load which
> >represents 51.7 snow load. It was the Code official and the NH Fire
> >Marshal that discovered it.

> >> >Both ceiling's was noticable sagging about a month later
> >> >(June 2007), along with the roof raftes sagging.
> >> What is "both ceiling's"?

> >*** Reply; 13' x 15' clear span M/B room and 15' x 14' kitchen area.
> >What is a 'raftes'?
> >*** Reply; The what-cha-ma-call-it-things thats refered to as the top
> >chords of the roof truss system.

> >> >There was rows ( 72')
> >> >of roof shingles not even nailed which NEH failed to fasten.
> >> >NEH does paints a perfect picture during ( factory /open house tour's=

> >> >brochures and etc, sales people, e.g. Giff Hamill, Billie Hamill and
> >> Posting peoples names, not matter how justified you feel, is
> >> monumentally stupid.

> >*** Reply; I guess that I'm now labled as a monumentally stupid
> >person

> >> >etc)for the consumer's, but what you recieve, is a different story an=

> >> >can be a nightmare for you.
> >> >Beware in even thinking about purchasing a New England modular home,
> >> >you could get BURNED. They may not be built or even installed
> >> And NEH installed the home?

> >**Reply; NEH built the modular, NEH (set-crew) delivered and set the
> >modular on the foundation and made it weather tight and the NEH
> >contractor that was assigned to us by New England Homes,Inc., tried to
> >finish assembling the modular, but failed to do so as per the guide
> >lines set forth my NEH site referance manual.
> >Or did someone else?
> >*** Reply; N/A

> >> >correctly as previously represented to you.
> >> >You are welcome to take a tour of this New England Home and see for
> >> >yourself.
> >> OK, where is it?

> >*** Reply; Derry, NH. (03038) about 50 miles East of NEH factory in
> >Greenland,NH.

> >> >Yours Truly
> >> >firewoodguy.com- Hide quoted text -
> >> - Show quoted text -

> >PeterD, All these NEH modular defects are documented thought NH Fire
> >Safety Marshal's Office (modular div) and Derry Building Code
> >Department which I believe is public information for anyone to view.
> >My posting on this forum, only represents my experience that I have
> >with NEH. If you are still interested in purchasing a modular from
> >NEH, you are welcome to do so. But beware of what could happen to you
> >in purchasing a modular from NEH.
> >Yours Truly
> >John

> All I'm interested in is facts... We've heard your side of the story,
> you make convincing points (and your replies to me clarified some
> interesting points, too.)
> At least here where I am (western NH) any building such as a modular
> or steel building must come with stamped engineers drawings and
> certifications. Didn't this building? If it did, and doesn't match the
> documentation, then I really recommend a court of law, not this court
> of public opinion. If the building does meet the engineer's
> specifications, and the building inspector(s) say the specifications
> are wrong, go after the engineer.- Hide quoted text -
> - Show quoted text -

>> - Show quoted text -

> When you purchase a modular from New England Homes, Inc., you
>are assigned to an authorized NEH dealer/contractor to order the
>modular to your specifications. The modular is built to building code
>at the factory, but it's only about 80% completed.
> The modular is then shipped to the site with assembling
>instructions for the final (20%) onsite to be completed by the NEH
>dealer/contractor.
> This is where the problems occur when the NEH contractor fails
>to assemble the remaining modular assembling proceedure as outlined by
>NEH assembling instructions. Furthermore, NEH is not responsiable for
>any work or assembling proceedures after the modular left their plant/
>factory.
> I'm not looking for any public opinion. We all ready recieved our
>legal advise.
>True, we can bring an action againt the NEH (LLC) contractor, but then
>you have to proceed to collect the judgement afterwards.
> I'm just letting consumer's to be aware in purchasing a NEH
>modular through a NEH authorized dealer/contractor. You may get burned
>as we did.
>John

> On Thu, 21 Aug 2008 18:17:59 -0700 (PDT), firewood...@comcast.net
> wrote:

> >> - Show quoted text -

> > =A0 =A0 =A0 When you purchase a modular from New England Homes, Inc., y=

> >are assigned to an authorized NEH dealer/contractor to order the
> >modular to your specifications. The modular is built to building code
> >at the factory, but it's only about 80% completed.
> > =A0 =A0 =A0The modular is then shipped to the site with assembling
> >instructions for the final (20%) onsite to be completed by the NEH
> >dealer/contractor.
> > =A0 =A0 =A0This is where the problems occur when the NEH contractor fai=

> >to assemble the remaining modular assembling proceedure as outlined by
> >NEH assembling instructions. Furthermore, NEH is not responsiable for
> >any work or assembling proceedures after the modular left their plant/
> >factory.
> > =A0 =A0 I'm not looking for any public opinion. We all ready recieved o=

> >legal advise.
> >True, we can bring an action againt the NEH (LLC) contractor, but then
> >you have to proceed to collect the judgement afterwards.
> > =A0 =A0 I'm just letting consumer's to be aware in purchasing a NEH
> >modular through a NEH authorized dealer/contractor. You may get burned
> >as we did.
> >John

> It seems to me that you got 'burned' by the dealer, and perhaps (big
> perhaps, I'm not sure) not by NEH.
> Was the contractor licensed in NH? Did they have insurance? Did your
> contract with the contractor cover satisfaction? (Did you have a
> contract with that contractor? if not, then NEH is responsible if they
> contracted with them). I'd be very surprised if the contractor didn't
> have liability insurance (both they and NEH would be idiots to allow
> that to happen) and that insurance should pay any judgement you get
> against them.
> Would you mind saying what the legal opinion basically said?- Hide quoted=

> - Show quoted text -

> > On Thu, 21 Aug 2008 18:17:59 -0700 (PDT), firewood...@comcast.net
> > wrote:

> > >> - Show quoted text -
> > > =A0 =A0 =A0 When you purchase amodularfrom New EnglandHomes, Inc., yo=

> > >are assigned to an authorized NEH dealer/contractor to order the
> > >modularto your specifications. Themodularis built to building code
> > >at the factory, but it's only about 80% completed.
> > > =A0 =A0 =A0Themodularis then shipped to the site with assembling
> > >instructions for the final (20%) onsite to be completed by the NEH
> > >dealer/contractor.
> > > =A0 =A0 =A0This is where the problems occur when the NEH contractor f=

> > >to assemble the remainingmodularassembling proceedure as outlined by
> > >NEH assembling instructions. Furthermore, NEH is not responsiable for
> > >any work or assembling proceedures after themodularleft their plant/
> > >factory.
> > > =A0 =A0 I'm not looking for any public opinion. We all ready recieved=

> > >legal advise.
> > >True, we can bring an action againt the NEH (LLC) contractor, but then
> > >you have to proceed to collect the judgement afterwards.
> > > =A0 =A0 I'm just letting consumer's to be aware in purchasing a NEH
> > >modularthrough a NEH authorized dealer/contractor. You may get burned
> > >as we did.
> > >John

> > It seems to me that you got 'burned' by the dealer, and perhaps (big
> > perhaps, I'm not sure) not by NEH.
> > Was the contractor licensed in NH? Did they have insurance? Did your
> > contract with the contractor cover satisfaction? (Did you have a
> > contract with that contractor? if not, then NEH is responsible if they
> > contracted with them). I'd be very surprised if the contractor didn't
> > have liability insurance (both they and NEH would be idiots to allow
> > that to happen) and that insurance should pay any judgement you get
> > against them.
> > Would you mind saying what the legal opinion basically said?- Hide quot=

> > - Show quoted text -

> It's NEH that assigned the contractor to the consumer. It was NEH that
> advertises "..only quality craftsmanship from start to finish. It was
> NEH that advertises "..quality construction throughout the entire
> building cycle..". So whether NEH is totally responsible or the dealer
> or the on-site NEH builder / contractor is responsible, the bottom
> line is the consumer still suffer the un-finishedmodulardefects
> throughout the litagation process.
> We discover at a later date, that the NEH dealer that was assigned to
> us, was not even registrated with the NH Secretary of State to conduct
> business. NEH stated in their brochures that their NEH contractors is
> "fully licensed and insured". We was told at the beginning that they
> (NEH dealer) was fully insured and had a million dollars liability
> coverage, but we never received the requested certificate of insurance
> from the NEH dealer/contractor. We now "assume" that the NEH dealer
> didn't have any insurance, due to the fact, insurance companies does
> not issue policies to un-registered, unknown =A0or fraudulent
> businesses. I'm thankfull we didn't have any workman injury claims
> during this on-sitemodularassembling.
> Again, a consumer can't buy directly through New EnglandHomes. NEH
> assignes the consumer through an authorized local dealer to purchase
> the complete custommodularand the contract is signed by the NEH
> dealer and the homeowner.
> It's unknown at this time who hire and paid for the on-site assembling
> of thismodular. But New EnglandHomesrecieved and deposited our
> final payment of the total cost of themodularthe day before
> delivery. NEH work repair orders stated the on-site contractor is
> different than our NEH dealer and furthermore, we never paid for
> assembling fees to our NEH dealer. So, it appears (via paper trail) ,
> Someone hired and paid the on-site contractor to complete the
> assembling of themodular.
> The legal opinion basically is almost self explainatory. But this is
> not what my posting is about or looking for any public opinion. I'm
> letting the average consumer to "be aware" in purchasing amodular
> home from a new englandhomesauthorized dealer, as we discovered and
> been going through. I'm sure alot of homeowners are satisified with
> their quality builtmodularhomes. but not all NEH modulars are
> created equal.
> John- Hide quoted text -
> - Show quoted text -

>Interesting article from the VP of New England Homes, Inc. I seems
>that even the VP has doughts of the performances of their contractors
>performances.
>Regulations sought for modular home installations
>New Hampshire Business Review, Oct 26, 2007 by Sanders, Bob
>E-mail Print Link No one oversees the actual installation of
>manufactured homes in New Hampshire, and both the industry and the
>state fire marshal want to do something about that.
>"There is a gap in New Hampshire, no doubt about it, and it needs to
>filled," said Michael Younus, president of the Modular Manufacturers
>Association of the Northeast.
>Young said the concept of proposed legislation that would certify or
>would license installers "sounds great," but he still would have to
>see the details to make sure they are "reasonable."
>The state fire marshal licenses modular home manufacturers, and if a
>defect is found or a part is poorly constructed it can fine the
>company or pull its license. It can even pull the license of those who
>inspect the home at the manufacturer on behalf of the state, if the
>inspector isn't doing his or her job.
>But no one inspects how all these pieces are put together, and Fire
>Marshal Bill Degnan says he gets several complaints a month about
>that. Some complaints are merely about cosmetic matters, but others
>are life-threatening, like the roof installed without the proper
>reinforcements in Wilmot that could collapse under a heavy snow load
>and the home in Tamworth where the joints were not sealed, allowing
>air to come in. And the house was so off-line that the structural
>integrity of the entire building was in question, Degnan said.
>But, he added: "There is nothing I can really do."
>Rep. Thomas Buco, D-Conway, thought that something had to be done
>after seeing the aforementioned home in Tamworth. (The owners of that
>home declined comment because they are suing the builder). Buco's bill
>would require that homes be inspected at the site, not just at the
>factory, and that the contractors be bonded.
>Degnan favors some sort of certification, not only of the installer,
>but also of the distributor of the home. Younus, who said several
>other bills are being considered, wants to model any legislation on
>Maine's law, which has a board consisting of representatives from all
>parties to regulate the entire industry.
>Younus recognized that additional regulation will add to the cost of
>modular homes, and the homes' low cost is one of the reason they are
>becoming competitive. "But if that cost results in a higher level of
>consumer satisfaction and efficiency, it would be worth it, as long as
>it is measured and reasonable," he said. He said he was not overly
>concerned that it wouldn't be.
>The important thing, he said, is that those imposing any new
>regulations listen to industry input so that "there is a clear
>understanding on how the industry operates and what are the
>requirements of a smooth operation."
>Do you as a future modular homeowner, do you realy want to purchase a
>modular home in NH ???