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Posted by Bob Pietrangelo on August 11, 2006, 1:21 am
>> So, where does one get a flat rate book, and how to convince home
>> owners that's the pricing schedule they want?
Stormy, why do you have to ask these type of questions, if you are at that
point in your career that you need to think about these things please report
yourself to the BBB and ask them to protect society from you!
>
> youd better make sure that your local area will support it first. if
> youre the only one charging flat rate and everyone else is T&M youll most
> likely go broke.
Why would that be the case?
I would rather know upfront what a repair is going to cost before it is
done. That is all that flat rate is.
The pricing structure in flat rate allows you to charge less or more than
T&M. I it depends on who is doing the repair.
A properly designed flat rate book that you show the customer, shows the
customer everything that is involved to do the repair, it entices them to
purchase maintenance agreements because of the discounts that are afforded
to agreement customers.
The customer is not going to be watching you and their watch too make sure
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