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Posted by Nathan W. Collier on August 10, 2006, 10:43 pm
> I almost made a living with T&M but now I actually make a *profit* with
> flat rate billing.
i disagree with flat rate billing on moral grounds. i give the customer
what he needs and whatever preventative maintenance applies and bill him
accordingly.
> FWIW, a resi condendser fan motor is still a resi condenser fan motor and
> instead of the $150 I used to almost get with T&M, including the service
> call and sales tax, now under flat rate, its $363 and change(installed)
> including the service call fee and sales tax.
my focus is commercial refrigeration, but i do handle hvac for commercial
customers and very limited residential hvac (for landlords only, to much bad
debt in residential work). using your example and assuming the job is in
town (a LOT of rural driving in montana) i drive out to the house and
diagnose a bad condensor fan motor. i should have one on the truck, and
assuming i paid $90 for the condensor fan motor the customers cost is $198
($90 x 2.2). i install the fan motor, chemically clean the condensor, check
evap for air flow, che | 
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