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Posted by Noon-Air on December 10, 2006, 10:42 am
I don't think this will stand up if someone actually took goodman to
court over it. You can't selectively warranty something based on the
retail vehicle of distribution. And it is wholesalers that are selling
them over the internet. How will goodman figure out which unit went
out the door and which went out the internet?
Ever heard of a reciept?? If the name on the original purchase reciept is
*NOT* a licensed, bonded, insured, contractor, then your already hosed. If
the guy who installed it is not a licensed, bonded, insured,
technician/contractor, your hosed even worse. Are permits and inspections
required in you area?? If they are and you or your installer didn't, you
broke the law.
The guy is probably
right, if the local service guy submits the part for warrenty it will
probably be honored. After all goodman doesn't have any history on the
machine past the wholesaler. They would have to stop honoring the
warranty on everything that wholesaler gets and that would be like
saying don't bother buying our product.
There is a wholesaler here that did just that... they dumped the Goodman
line about 10 years ago
This is just their out when
joe blow homeowner calls and wants a part and lets it slip that he
bought the unit over the internet.
unless the wholesaler asks for the original purchase reciept. They do that
here if your not a *KNOWN* contractor, or tech.
At first it was mostly goodman/janitrol but now you can get just about
any brand you want over the internet.
very true.... I just straightened out a mess that the homeowner got bent
over and not kissed afterwards. They had to pay an additional $1400 to get
the mess fixed *AFTER* they paid the fines from not having a permit.
http://new.photos.yahoo.com/noon_air/album/576460762352202314 But the got a Trane!!!
AKS wrote:
> This heating or air conditioning product is warranted by Goodman
>
> Manufacturing Company, L.P. ("Goodman") to be free from defects in
>
> materials and workmanship under normal use and maintenance, as
>
> described below:
>
> . The HEAT EXCHANGER is warranted for the LIFETIME of the
>
> original purchaser and his or her spouse, or for so long as either of
>
> them owns the home in which it was originally installed (whichever
>
> ends first), except as provided below. However, this lifetime warranty
>
> applies only if:
>
> (1) The unit is installed in an owner-occupied, single-family
>
> residence, and
>
> (2) The unit is registered with Goodman within 30 days after either
>
> the original installation or the closing on your home (if the product
>
> is installed in a new home). Registration can be completed online
>
> at www.goodmanmfg.com or by filling out the card accompanying
>
> this warranty.
>
> . If the lifetime warranty on the HEAT EXCHANGER does not apply,
>
> the HEAT EXCHANGER is warranted for 20 YEARS, except as
>
> provided below.
>
> . All remaining parts are warranted for a period of 5 YEARS, except
>
> as provided below.
>
> Neither warranty continues after the product is removed from the
>
> location where it was originally installed.
>
> Neither warranty applies to, and no warranty is offered by Goodman
>
> on, any product ordered over the Internet.
>
> Regardless of time of registration, the warranty period begins on the
>
> date of the original installation. If that date cannot be verified, the
>
> warranty period begins three months after the month of manufacture
>
> (indicated by the first four digits of the serial number (yymm)).
>
> As its only responsibility, and your only remedy, Goodman will furnish
>
> (i) a replacement part, without charge for the part only, to replace any
>
> part that is found to be defective due to workmanship or materials
>
> under normal use and maintenance, or (ii) for a heat exchanger that
>
> is covered by the lifetime warranty and that fails in the first 10 years,
>
> a new, equivalent furnace. For warranty credit, the defective part
>
> must be returned to a Goodman heating and air conditioning products
>
> distributor by a state certified or licensed contractor. Any part replaced
>
> pursuant to this warranty is warranted only for the unexpired portion of
>
> the warranty term applying to the original part.
>
> These warranties do not apply to labor, freight, or any other cost
>
> associated with the service, repair or operation of the product.
>
> These warranties are in lieu of all other express warranties. ALL
>
> IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO
>
> WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
>
> PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS
>
> WARRANTY. Some states do not allow limitations on how long an
>
> implied warranty lasts, so the above limitation may not apply to you.
>
> GOODMAN SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL OR
>
> CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO
>
> EXTRA UTILITY EXPENSES OR DAMAGES TO PROPERTY. Some
>
> states do not allow the exclusion or limitation of incidental or
>
> consequential damages, so the above exclusion may not apply to
>
> you.
>
> Goodman is not responsible for:
>
> 1. Damage or repairs required as a consequence of faulty
>
> installation or application.
>
> 2. Damage as a result of floods, fires, winds, lightning,
>
> accidents, corrosive atmosphere or other conditions beyond
>
> the control of Goodman.
>
> 3. Use of components or accessories not compatible with this
>
> unit.
>
> 4. Products installed outside the United States or Canada.
>
> 5. Normal maintenance as described in the installation and
>
> operating manual, such as cleaning of the coils, filter
>
> cleaning and/or replacement and lubrication.
>
> 6. Parts not supplied or designated by Goodman.
>
> 7. Damage or repairs required as a result of any improper use,
>
> maintenance, operation or servicing.
>
> 8. Failure to start due to interruption and/or inadequate
>
> electrical service.
>
> 9. Any damage caused by frozen or broken water pipes in the
>
> event of equipment failure.
>
> 10. Changes in the appearance of the product that do not
>
> affect its performance.
>
> This warranty gives you specific legal rights, and you may also have
>
> other rights that may vary from state to state.
>
> For further information about this warranty, contact Goodman Consumer
> Affairs
>
> at (877) 254-4729 or by mail to 7401 Security Way, Houston, Texas 77040.
>
> Models: GDT, GMT, GMNT, GDS8, GHS8, GMV8, GMS8, GMS9, GCS9, GCV9 and GMV9
>
> LIMITED WARRANTY
>
> Owner Name
>
> Address of Installation
>
> City/State/Zip
>
> Installer Name
>
> City/State/Zip
>
> Phone # / Fax #
>
> Distributor Name
>
> City/State/Zip
>
> Phone # / Fax #
>
> Model # & Serial #
>
> Installation Date
>
> © 2004-2005 Goodman Manufacturing Company, L.P.
>
> Air Conditioning & Heating
>
> Part No. PW-327A
>
> Printed in USA
>
> 01/05
>
> This Limited Warranty is applicable for installations of the
> above-referenced model occuring on or after January 7, 2005.
>
>
>
> > On 8 Dec 2006 23:34:35 -0800, infinigy@gmail.com wrote:
> >
> >>I know Goodman doesnt waranty them if you tell them where you bought
> >>it....but according
> >>
> >>to my installer...and like i said he does have a hvac biz and is fully
> >>certified and does install
> >>
> >>goodmans (which he couldnt touch the price i got....he tried) He
> >>said if ever theres a
> >>
> >>problem he will just go to hvac supply house order part and sign he
> >>installed....like he does
> >>
> >>many other goodmans and put my serial number down....and it will be
> >>covered he assured
> >>
> >>me goodman doesnt know which units went to who....and as far as they
> >>know i bought it
> >>
> >>off him.....but yes i agree for most people they wouldnt have a
> >>warranty.....its a risk ive
> >>
> >>taken on many things ive bought off internet....against local dealers
> >>advice...including a
> >>
> >>movado watch and polk audio speakers....which polk tells you dont
> >>do...but hey...$3200 set
> >>
> >>of speakers for $1700....as you can see ive saved tons of money taking
> >>this risk and HAVE
> >>
> >>NEVER HAD A PROBLEM....and its only been a couple days...but my furnace
> >>is doing an
> >>
> >>AWSOME job more of an improvement then i even expected over my old
> >>Tappan...and runs quite as can be...im very pleased with my decision.
> >
> > If you look hard enough you can find anyone that will do anything.
> > You are clueless and your installer either just took the money and
> > doesnt care or he also is clueless.
> > All you have to do is go to www.goodmanmfg.com and look up the
> > warranty. It is very specific stating that anything bought through the
> > internet is NOT warrantied. They have a real simple way of tracking
> > it. It's something silly called a serial number. Every number is
> > different.
> > When your installer comes back to replace a part under warranty he
> > will have to turn in the homeowner name, address, install date, model
> > and serial number. The warranty part will be denied either at the time
> > he picks up the part or later and they will charge his account back.
> > In my area we have several Goodman supply houses. If you try and take
> > a part back to the one where you did NOT purchase it, they will NOT
> > warranty the part.
> > Have fun with your new purchase. You saved money now and you will pay
> > through the nose later in failed parts. Goodman is notorious for
> > parts.
> > Bubba
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