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Posted by Bob Pietrangelo on August 7, 2006, 6:51 pm
Danny, the warranty is a fair mark-up on price and a livable labor rate. It
is great when you can couple it with a PM contract. Then the customer never
turns down a repair, and you are already there doing a PM
--
Bob Pietrangelo
bobp3@comcast.net
bob@comfort-solution.biz
www.comfort-solution.biz
On Time or Your Service Call is FREE
Preventive Maintenance Specialist
>
>>> BTW...what you gonna do for warranty repairs when the installer goes
>>> belly
>>> up working for free??
>>
>> I thought that warranty is offered by manufacturers and warranty work
>> can be done by any authorized reps. Am I mistaken?
>>
>
> No you are correct. BUT he has a valid point.
>
>
> I can only speak for myself, but I do not want to eat the extra time
> (claim forms ...) on
> warranty repairs unless I know the customer.
>
> 8(
>
>
>
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