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Air Handler and Rep Woes

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Subject Author Date
Air Handler and Rep Woes sandraDEE 01-08-2007
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Posted by James on January 10, 2007, 8:46 am
Adding or increasing the size of the electric heat strips is probably an
option. There is no way you will ever be satisfied with this arrangement.
Straight resistive electric heating is expensive unless you are somewhere
like Florida or the Texas gulf coast. You will spend in electric bills
enough to have bought the heat pump in just a few years. Get the heat pump.

> Hi there...just posted this in alt.home.repair - before I noticed this
> group! Sorry for the duplication...
>
> We recently decided to switch from our old oil furnace to an electric
> system. After doing some research and conferring with the technician
> from a company that does both oil and heat pump systems, we went with
> an air handler that we were assured could heat our home *without* the
> heat pump...the logic here was that at a later point (when we could
> justify the additional $$$ cost), we might install a heat pump and if
> so, would already have the air handler in place.
>
>
> The problem is that the air handler cannot effectively heat the house.
> Our house isn't huge, but it's evidently too large for the two heat
> strips that provide the electric heat through the air handler. It takes
>
> several hours for our house to climb to 66 degrees!
>
>
> In talking with the installing company about this, the service manager
> stated simply that we only purchased half a system and we shouldn't
> have expected it to effectively heat our home, and that the rep told us
>
> as much but we insisted on doing it anyway. Squeegee?? That's not how
> the sales rep represented the situation at all. We were completely
> clear with the rep that we were not interested in purchasing a heat
> pump and he was clear that this air handler would still do the trick.
> Why in the name of all things holy would we purchase a system that was
> more expensive than a regular electric furance solution knowing it
> wouldn't work?? Yeah. Right.
>
>
> Now the company is balking.
>
>
> So my questions are:
>
>
> 1. Does anyone out there have just an air handler heating their home?
> We have a Lennox cvx32MV 024/030 air handler with variable speed fan
> and even heat strips (EvenHeater).
>
>
> 2. Anyone have any idea if additional strips can be added to this
> model? Manufacturer's website is woefully lacking in info...
>
>
> 3. Anyone have any ideas on how to get the installing company to make
> good on their word and guarantee? We think the rep just wasn't well
> informed, but is now fibbing to cover his behind. Any suggestions? They
>
> are a well-respected company with a great reputation and nary a
> complaint to be found...not sure how to help them do the right thing in
>
> this case...
>
>
> Thanks for the help!
>



AppliancePartsPros.com, Inc.
Posted by Stormin Mormon on January 11, 2007, 4:06 pm
Most of the folks here read home repair, also. You'll get answers
both places.

In most places in the world, heat strips are much more expensive
to run than oil or natural gas or propane. So, you'd be better
off with some other heat. Go fish is a bit direct, but his advice
is good.

I'd also suggest that you call two or three other companies. Ask
em to come out, tell them you're cold, and want their advice.
Don't mention the first company, and refrain from bad mouthing.
I'm guessing you'll get several other sets of advice.

--

Christopher A. Young
You can't shout down a troll.
You have to starve them.
.

> Hi there...just posted this in alt.home.repair - before I
noticed this
> group! Sorry for the duplication...
>
> We recently decided to switch from our old oil furnace to an
electric
> system. After doing some research and conferring with the
technician
> from a company that does both oil and heat pump systems, we
went with
> an air handler that we were assured could heat our home
*without* the
> heat pump...the logic here was that at a later point (when we
could
> justify the additional $$$ cost), we might install a heat pump
and if
> so, would already have the air handler in place.
>
>
> The problem is that the air handler cannot effectively heat the
house.
> Our house isn't huge, but it's evidently too large for the two
heat
> strips that provide the electric heat through the air handler.
It takes
>
> several hours for our house to climb to 66 degrees!
>
>
> In talking with the installing company about this, the service
manager
> stated simply that we only purchased half a system and we
shouldn't
> have expected it to effectively heat our home, and that the rep
told us
>
> as much but we insisted on doing it anyway. Squeegee?? That's
not how
> the sales rep represented the situation at all. We were
completely
> clear with the rep that we were not interested in purchasing a
heat
> pump and he was clear that this air handler would still do the
trick.
> Why in the name of all things holy would we purchase a system
that was
> more expensive than a regular electric furance solution knowing
it
> wouldn't work?? Yeah. Right.
>
>
> Now the company is balking.
>
>
> So my questions are:
>
>
> 1. Does anyone out there have just an air handler heating their
home?
> We have a Lennox cvx32MV 024/030 air handler with variable
speed fan
> and even heat strips (EvenHeater).
>
>
> 2. Anyone have any idea if additional strips can be added to
this
> model? Manufacturer's website is woefully lacking in info...
>
>
> 3. Anyone have any ideas on how to get the installing company
to make
> good on their word and guarantee? We think the rep just wasn't
well
> informed, but is now fibbing to cover his behind. Any
suggestions? They
>
> are a well-respected company with a great reputation and nary a
> complaint to be found...not sure how to help them do the right
thing in
>
> this case...
>
>
> Thanks for the help!
>



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