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Posted by on September 1, 2007, 12:48 am
> We completed construction on our home in Florida in 7/2006. We have 2
> Bryant central air units (one 3 ton unit and one 4 ton unit). Last
> week I noticed the 3ton unit couldn't keep up with the cooling during
> the afternoon hours.
> I called the A/C company that put the units in during construction.
> Here is what happened:
>
> Visit 1: (last week): the tech tells me the system is low on freon
> either because it was never filled properly or there is a leak
> (they'll test for the leak if it gets low again and the problem
> resurfaces). I received a bill for $90 and was told the unit would
> catch up that night then should be fine. The tech noted that air was
> now coming out 16 degrees cooler than when going in so I should now be
> fine.
>
> Visit 2: after I called and advised there was no change the boss sent
> out his "best diagnostician" who "made some adjustments" with the air
> handler which is up in the attic and noted we now had 18 degrees of
> cooling and the unit would be fine once it catches up tonight, but
> again there was no change.
>
> Visit 3 (today): the boss decided to send a team to figure it out, the
> 2 original techs plus one more. They each seemed to have their own
> diagnosis of the problem based on what my wife had overheard
> (unfortunately I wasn't around the whole time). They had simply told
> me the plan was to gather info and have Bryant diagnose the system.
> Now I'm told the reversing valve needs to be replaced to the sum of
> $720 even though the unit and part is under warranty (I'm told it's a
> lot of labor to replace it).
>
> I called another company who will come in the morning for a free
> estimate/2nd opinion. They told me the problem didn't sound like
> something caused by a bad reversing valve but they'd come out and
> see.
> I'm looking for any advice on how to proceed with and what questions I
> should ask, as I'm looking at a lot of money and not confident these
> guys know what the real problem is.
You better find a competent HVAC company!
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