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Posted by Don Ocean on May 24, 2009, 5:44 pm
olddog wrote:
>
>
>
>>> Almost every truck for HVAC and roofer's I see has a big BBB logo on
>>> them.
>> Maybe they need them!
>>> If they are bogus they must be good for advertising.
>> In some area's that works.
>>> I always check them and if the company has had a complaint in the
>>> last 36 months I won't use them.
>> So if one has been in business since last Saturday, you give them a
>> pass? ;-)
>
> Yes
>
>>> The roofing company that did my roof had no BBB complaints and they
>>> did the job on budget and fast.
>> You just made my point. Who recommended them? Think hard now. ;-p
>
> My insurance agent recommended about 5 companies. Everyone is a BBB
> member. I checked all of them and most had one complaint but Wilson
> Roofing had none. I went with them.
>
>>> HVAC'ers seem to have more trouble with BBB.
>> Really? Not around here. It is almost universal that the HVAC
>> contractors assn has told BBB to take a hike. $3 mil minimum insurance
>> sure as Hell insures we make no mistakes to either hurt, kill or other
>> wise find a way to lose our insurance along with human empathy. I
>> consider my customers as the friends that help feed my family.
>> I could be all wrong. Just
>>> an observation. I called a HVAC co. for an est. They never showed.
>>> They were not members of BBB. The ones that were did :-?
>> Give me a break! Did you play the El Cheapo game with them, call in
>> the middle of busy season or fail to be at home at the appointed time?
>> Maybe passed out on the sofa when the estimator arrived?
>
> No, I didn't play cheapo. I passed on all the Goodman's. ;-) I
> intentionally called during the cooler months (thinking I might get a
> break). I'm retired and my dogs wake me up if I'm "passed out". I think
> I know why they didn't show.
>
>> Why pay BBB for advice you can get from your local building officials.
>> Bad contractors lose their licenses here. You mess up and your
>> insurance carrier drops you.. Bang, no insurance ..License is
>> automatically gone.
>> Those that don't get nailed that way are nailed by Building Inspection
>> officials.(Your taxpayer dollars at work)
>
> "I" don't pay the BBB. Here the BBB is obviously an advertising tool.
> As long as most are using it; why buck the system? Why not use it?
>
> I figure if someone is pissed enough to report the co. to the BBB they
> were pretty pissed off. I don't need that type of aggravation.
>
> I do take word-of-mouth advice. I ask my agent, neighbors, co-workers
> and friends. I back it up with the BBB. It's part of my system. With the
> roofing company it worked out well. We'll see if I need a new HVAC
> system. So far the old one is still holding up (7 y/o Amana!) If you are
> wondering why I was getting est's a HVAC guy said I should start looking
> for a new one. I'm not sure it will make it past June but, so-far, so-good.
>
> od
A 7 year old system? An Amana? Recommended replacement? Haven't read
your Warranty? Do the math. Mo judgmental comments from me on this.
That could be why some don't show up to make estimates.
>
>
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