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Posted by on September 2, 2008, 11:36 am
On Sep 2, 11:01=A0am, What a maroon wrote:
> On Tue, 2 Sep 2008 03:00:41 -0700 (PDT), emailaddr...@insightbb.com
> wrote:
> >Thanks for trolling by. =A0My favored HVAC company stuck me with a bill
> >in excess of $200 for a $17 capacitor that takes 5-10 minutes to
> >install and then failed 2 years later. =A0If you'd call them again, go
> >right ahead.
> Do you have any clue why a capacitor and service call cost "in excess
> of 200.00"? =A0I am sure you don't or you would not keep making assinine
> statements. We are running a business, not a charity asshole. Now go
> the fuck away.
You feel that being offensive somehow justifies over $200 to drive 5
miles round-trip and do 5 minutes of work? Sorry, but most white
collar professionals don't make that nor should you in my opinion, but
if you can make a living doing that, it's really up to the customer
isn't it?
I for one am a customer that has decided not to pay that much so if
you wanted to have my business you'd lower the rate or lose a
customer. It's really up to you, and to me too!
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Posted by Noon-Air on September 2, 2008, 11:55 am
On Sep 2, 11:01 am, What a maroon wrote:
> On Tue, 2 Sep 2008 03:00:41 -0700 (PDT), emailaddr...@insightbb.com
> wrote:
> >Thanks for trolling by. My favored HVAC company stuck me with a bill
> >in excess of $200 for a $17 capacitor that takes 5-10 minutes to
> >install and then failed 2 years later. If you'd call them again, go
> >right ahead.
> Do you have any clue why a capacitor and service call cost "in excess
> of 200.00"? I am sure you don't or you would not keep making assinine
> statements. We are running a business, not a charity asshole. Now go
> the fuck away.
You feel that being offensive somehow justifies over $200 to drive 5
miles round-trip and do 5 minutes of work? Sorry, but most white
collar professionals don't make that nor should you in my opinion, but
if you can make a living doing that, it's really up to the customer
isn't it?
I for one am a customer that has decided not to pay that much so if
you wanted to have my business you'd lower the rate or lose a
customer. It's really up to you, and to me too!
------------
So according to you, we're supposed to get our trucks, insurance, fuel,
maintenance, repairs, tires, brakes, etc. all for free, oh and then there is
the small matter of our time behind the windshield, then the time while we
are there, and the education, training, knowledge, and experience to know
how to find the problem, then correct it with parts inventory that we carry
on the truck. Most of us don't have a store front, otherwise we would have
to charge for that additional overhead too. Let me give you some figures to
mull over... assuming that I brought in $130,000 gross reciepts, and after
all of the costs and expenses are paid, they *might* be $40,000 left over to
pay salaries after federal and state taxes, then paying my salary, of which
the feds and state get another 35%, which leaves me with only $26,000 to
live on(and I have 2 daughters in college).... and thats without holding out
and for *profit* to re-invest in the company.
That being said... without knowing where you are, the price you paid would
be about right for small town, rural south Mississippi.
Now... I already gave you the part number for a quality replacement, don't
let the door hit you inna ass on the way out.
--
Steve @ Noon-Air Heating & A/C
"Stop calling me for freebies Satan,
I'll fix your air conditioner when you pay me, Cheapskate!"
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Posted by on September 2, 2008, 12:22 pm
> I for one am a customer that has decided not to pay that much so if
> you wanted to have my business you'd lower the rate or lose a
> customer. =A0It's really up to you, and to me too!
> ------------
> So according to you, we're supposed to get our trucks, insurance, fuel,
> maintenance, repairs, tires, brakes, etc. all for free, oh and then there=
is
> the small matter of our time behind the windshield, then the time while w=
e
> are there, and the education, training, knowledge, and experience to know
> how to find the problem, then correct it with parts inventory that we car=
ry
> on the truck. Most of us don't have a store front, otherwise we would hav=
e
> to charge for that additional overhead too.
Regardless of all that, you are ignoring that other professionals like
doctors will spent more time, even have a staff and place of business,
and still manage to charge less.
>Let me give you some figures to
> mull over... assuming that I brought in $130,000 gross reciepts, and afte=
r
> all of the costs and expenses are paid, they *might* be $40,000 left over=
to
> pay salaries after federal and state taxes, then paying my salary, of whi=
ch
> the feds and state get another 35%, which leaves me with only $26,000 to
> live on(and I have 2 daughters in college).... and thats without holding =
out
> and for *profit* to re-invest in the company.
I'm not saying you aren't entitled to a decent living. I'm saying
some repairs are not worth the price often asked even if others are.
> That being said... without knowing where you are, the price you paid woul=
d
> be about right for small town, rural south Mississippi.
I live in a suburb near a major metropolitan area, there are about 25
HVAC businesses within 10 miles and possibly dozens more independant
individuals. Maybe I should have called a dozen and picked based on
price.
> Now... I already gave you the part number for a quality replacement, don'=
t
> let the door hit you inna ass on the way out.
Such nice people there are on usenet. Yes you gave the part number,
now tell us how you can not be busy enough to be posting on the
internet if you are in the US, at the tail end of the peak AC season.
I think the answer to your monetary figures above is do more
advertising and get more jobs, not charge more per job. Maybe I'm
wrong but if you have time to post on the internet in the middle of
the day, you're not simultaneously doing any repairs.
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Posted by Stormin Mormon on September 2, 2008, 3:17 pm
> So according to you, we're supposed to get our trucks, insurance, fuel,
> maintenance, repairs, tires, brakes, etc. all for free, oh and then there
> is
> the small matter of our time behind the windshield, then the time while we
Regardless of all that, you are ignoring that other professionals like
doctors will spent more time, even have a staff and place of business,
and still manage to charge less.
SM: We can also charge less, if you bring your house in Tuesday at 1:45 and
take the cover off the condensing unit, put the condensing unit on the
table. Now, turn your head and blow supply air while I put my stethoscope
on, and listen to your blower. Did you fill out the form? I can only spend
15 minutes on you, HMO regulations. Now, go get this capacitor filled on the
other side of town. No, I don't have capacitors here. Even pharmacy samples.
You go drive to the other side of town to get y our capacitor filled.
>Let me give you some figures to
> mull over... assuming that I brought in $130,000 gross reciepts, and after
> all of the costs and expenses are paid, they *might* be $40,000 left over
> to
> pay salaries after federal and state taxes, then paying my salary, of
> which
> the feds and state get another 35%, which leaves me with only $26,000 to
> live on(and I have 2 daughters in college).... and thats without holding
> out
> and for *profit* to re-invest in the company.
I'm not saying you aren't entitled to a decent living. I'm saying
some repairs are not worth the price often asked even if others are.
SM: Hmm. I say the same thing about cheese burgers, but they don't lower the
price for me.
> That being said... without knowing where you are, the price you paid would
> be about right for small town, rural south Mississippi.
I live in a suburb near a major metropolitan area, there are about 25
HVAC businesses within 10 miles and possibly dozens more independant
individuals. Maybe I should have called a dozen and picked based on
price.
SM: Good idea. Do that.
> Now... I already gave you the part number for a quality replacement, don't
> let the door hit you inna ass on the way out.
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Posted by KJPRO on September 3, 2008, 1:43 am
> KJPRO wrote:
>>> I for one am a customer that has decided not to pay that much so if
>>> you wanted to have my business you'd lower the rate or lose a
>>> customer. It's really up to you, and to me too!
>>> ------------
>>> So according to you, we're supposed to get our trucks, insurance, fuel,
>>> maintenance, repairs, tires, brakes, etc. all for free, oh and then
>>> there is
>>> the small matter of our time behind the windshield, then the time while
>>> we
>>> are there, and the education, training, knowledge, and experience to
>>> know
>>> how to find the problem, then correct it with parts inventory that we
>>> carry
>>> on the truck. Most of us don't have a store front, otherwise we would
>>> have
>>> to charge for that additional overhead too.
>> Regardless of all that, you are ignoring that other professionals like
>> doctors will spent more time, even have a staff and place of business,
>> and still manage to charge less.
>> Bullshit... when was the last time you paid your doctor for a house call?
>> We bring our rolling shop to your home, not the other way around.
>> BTW, does our staff not count for nothing? We have people answering
>> phones, placing orders, stocking the warehouse, unlaoding freight trucks,
>> managing inventory, pricing, designing systems, salesmen, etc, etc... So
>> how's that any different... WE BRING OUR SHOP TO YOUR HOME!!!!
>> Have you priced fuel lately??? Our trucks don't run on air!
>>> Let me give you some figures to
>>> mull over... assuming that I brought in $130,000 gross reciepts, and
>>> after
>>> all of the costs and expenses are paid, they *might* be $40,000 left
>>> over to
>>> pay salaries after federal and state taxes, then paying my salary, of
>>> which
>>> the feds and state get another 35%, which leaves me with only $26,000 to
>>> live on(and I have 2 daughters in college).... and thats without holding
>>> out
>>> and for *profit* to re-invest in the company.
>> I'm not saying you aren't entitled to a decent living. I'm saying
>> some repairs are not worth the price often asked even if others are.
>> Doctor's sometimes don't diagnose a cold correctly the first time... do
>> you get a refund???
> Are you suggesting that a HVAC person who diagnoses a problem incorrectly
> or does poor work will give the homeowner his money back???? That has NOT
> been my experience. Quite the contrary, they BS and keep charging until
> you either get someone (also licensed) who is competent, or threaten to
> sue them. It is no wonder that so many attempt to fix their own problems.
Most HVAC companies with competent technicians will gaurantee their work.
His *doctor* example is nothing close to what we are faced with on a daily
basis.
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Page 3 of 21 < 1 2 3 > last >>
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> wrote: