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Subject Author Date
Honeywell Customer Service audreylarson 09-22-2008
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Posted by on September 22, 2008, 4:29 pm


I own a defective Honeywell TH4110, which is under a 5 year warranty;
however, that does not include labor. Honeywell does not replace its
defective units - good to know. After two weeks of writing customer
service, I finally got an answer. I am disappointed that Honeywell
does not stand by its products :{.

Posted by Noon-Air on September 22, 2008, 6:16 pm



>I own a defective Honeywell TH4110, which is under a 5 year warranty;
> however, that does not include labor. Honeywell does not replace its
> defective units - good to know. After two weeks of writing customer
> service, I finally got an answer. I am disappointed that Honeywell
> does not stand by its products :{.

Gee... I have never had a problem with a bad Honeywell stat. I have had to
warranty one or 2 that were installed by the local hack, and my supplier
never gave me a problem... simple swap-out... the bad one for a new one.
Check with your local wholesale supply house, they should take care of you.
If not, then I would be looking for another supply house. OTOH, you probably
already have accounts with several of the wholesale supply houses already.

But......if your just a home-owner, then your on your own sport. Try over in
alt.home.repair


Posted by B-Hate-Me on September 26, 2008, 6:03 pm



> Gee... I have never had a problem with a bad Honeywell stat. I have had to
> warranty one or 2 that were installed by the local hack,

Stormy lives in your town?

> and my supplier never gave me a problem... simple swap-out... the bad one
> for a new one. Check with your local wholesale supply house, they should
> take care of you. If not, then I would be looking for another supply
> house. OTOH, you probably already have accounts with several of the
> wholesale supply houses already.
> But......if your just a home-owner, then your on your own sport. Try over
> in alt.home.repair

Ya.

They'll tell him how to put the smoke back in......



Posted by Christopher Chance Knight on October 16, 2008, 12:54 am
Most warranty's only cover parts and do not include labor. Midas for
instance offers life time replacement on some of their breaks that they sale
but you still have to pay labor. unless it was spelled out in your warrenty
that you got when you purchased the unit you can expect to pay labor.
>I own a defective Honeywell TH4110, which is under a 5 year warranty;
> however, that does not include labor. Honeywell does not replace its
> defective units - good to know. After two weeks of writing customer
> service, I finally got an answer. I am disappointed that Honeywell
> does not stand by its products :{.
>



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