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Posted by on October 22, 2008, 6:46 pm
wrote:
>OK, so I checked the Manufacturer sites as you suggested and it looks
>like you are giving only HALF the story. Here is a CUT & PASTE from
>RUUD's site:
>Q: What happens if I purchase Ruud equipment from an online sales company?
>A: Ruud published warranties are not applicable for any equipment
>manufactured by Ruud that has been sold direct to the consumer via the
>internet or auction websites
>without an in-person site visit, inspection, and installation by a
>qualified, trained HVAC professional.
>So I called Rheem and they told me that Alpine Home Air, AC Direct and
>AC Overstock are all run by LICENSED CONTRACTORS who require the home
>owner to contact a local installer to do the work or through their
>nationwide database the internet contractor will help teh consumer find
>an licensed installer. AC Direct has beenin business 7 years and
>offers FULL tech support and RUUD Often visit them in Orlando FL for
>dinner and meeting once a year.
>So it looks like there are a few sites out there who are APPROVED. And
>I called them and they know their stuff. Do companies like thi sbother
>you because they are taking money off your table?
>So are you saying internet sites cater ONLY to Do It Yourselfers? What
>about someone who HAS a contractor and simplty wants to avoid teh
>CONTRACTORS Markup? What the HELL is wrong with me buying a Ruud
>System for $3000 and hiring my own contractor to install it for
>$1500??? Instead of the contractor earning his labor $1500 for an
>afternoon or 2 afternoons PLUS an additional $1500 on teh system??? So
>instead of $6000 for a system and installation, it costs Johnny
>Homeowner $4500. You have a problem with that?
>>
>>> Hell man, there's tons of internet retailers on the net selling top
>>> name brands. Steve is full of BUNK man. There aint no "void
>>> warranties buying on the internet! You crazy man...just crazy.
>>
>> Sorry, I am only a certified master tech and contractor that has been
>> business for 12 years. I only do 5 - 7 semester hours of continuing
>> education every year to stay up on the latest technologies and
>> equipment.... this includes things like changes in factory warranty
>> policies too. FWIW, with every 14SEER or higher system that I sell and
>> install, I include a 10 year extended parts *AND* labor warranty....
>> but thats one of the benifits of a *PAYING* customer. I also back up
>> everything that I tell my customers in black and white, and then *SHOW*
>> them any and all problems that will be corrected when the new system is
>> installed. I can scan and e-mail you a copy of the warranty sheets for
>> Rheem/RUUD that specifically states that home owners buying equipment
>> over the internet has no warranty..... or if you want to research it
>> yourself, go to the manufacturers web sites and do your own damn
>> homework instead of trying to pull stuff out of your ass.
>>
>> Now...take your sorry ass back to alt.home.repair
Go fuck yourself jonn boy.
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>like you are giving only HALF the story. Here is a CUT & PASTE from
>RUUD's site:
>Q: What happens if I purchase Ruud equipment from an online sales company?
>A: Ruud published warranties are not applicable for any equipment
>manufactured by Ruud that has been sold direct to the consumer via the
>internet or auction websites
>without an in-person site visit, inspection, and installation by a
>qualified, trained HVAC professional.
>So I called Rheem and they told me that Alpine Home Air, AC Direct and
>AC Overstock are all run by LICENSED CONTRACTORS who require the home
>owner to contact a local installer to do the work or through their
>nationwide database the internet contractor will help teh consumer find
>an licensed installer. AC Direct has beenin business 7 years and
>offers FULL tech support and RUUD Often visit them in Orlando FL for
>dinner and meeting once a year.
>So it looks like there are a few sites out there who are APPROVED. And
>I called them and they know their stuff. Do companies like thi sbother
>you because they are taking money off your table?
>So are you saying internet sites cater ONLY to Do It Yourselfers? What
>about someone who HAS a contractor and simplty wants to avoid teh
>CONTRACTORS Markup? What the HELL is wrong with me buying a Ruud
>System for $3000 and hiring my own contractor to install it for
>$1500??? Instead of the contractor earning his labor $1500 for an
>afternoon or 2 afternoons PLUS an additional $1500 on teh system??? So
>instead of $6000 for a system and installation, it costs Johnny
>Homeowner $4500. You have a problem with that?