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Subject Author Date
More stupid potential customer Bubba 09-11-2007
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Posted by Joseph on September 12, 2007, 7:03 pm
>
>> kjpro @ usenet.com wrote:
>> >> Bubba wrote:
>> >>> Guy calls me yesterday wanting to purchase a gas conversion kit for
>> >>> his 18 yr old Janitrol furnace. It was converted to propane some
>> >>> time ago and now, for whatever reason, he wants to convert it back
>> >>> to natural gas. I needed to clarify with him as to whether he just
>> >>> wanted to purchase the kit or he needed someone to put it in for
>> >>> him. Suprise, Suprise..........this dolt wanted to do it himself.
>> >>> I said, call Johnstone Supply and see if they can help you. I cant.
>> >>> I asked him if he knew that he had to change the burner orifices
>> >>> and a spring kit for the proper gas valve he currently has. He said
>> >>> his father in law was a "valve guy" and he could do that. Then I
>> >>> asked him if he knew he had to set the correct pressure. He said,
>> >>> "Oh yeah, I can take care of that".
>> >>> Too damn funny. This guy didnt have a clue what I was talking about.
>> >>> Bubba
>> >>
>> >> The way I look at that type of call, is allow him to do the job and
>> >> when he f**ks up the job, he will call you to repair.
>> >
>> >
>> > No, next time they'll go to the lowest bidder.
>> > Fuck'em!
>> > I don't have extra time to waste on stupid ass DIYers.
>>
>> Moe;
>>
>> Do you think that would be *before* he burns down the house or after?
>
>
> And....
>
> How many people will he tell that you're a parts house?
> How many people will he tell "that SOB gave me the wrong parts", after he
> messes up the installation/equipment?
>
> I don't know about you guys, but I'm a full service HVAC shop. If someone
> wants "parts" they can go buy them at a distributor. If they don't have
> the
> requirements to purchase, then they probably don't have the qualifications
> to work on the equipment.
>

Agree 100%, lessons learned the hard way...

>
>



Posted by The Freon Cowboy on September 13, 2007, 10:32 am
Can you say "BOOM" ;-)

>Guy calls me yesterday wanting to purchase a gas conversion kit for


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