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Re: Carrier Furnace Ignition Lockout - why? csstouffer 03-23-2008
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Posted by on March 23, 2008, 9:52 am
On Mar 22, 12:33 pm, ltravi...@gmail.com wrote:
> Hi all,
> Got a furnace problem that has me running in circles. Perhaps some
> quick advice can point me in the right direction at least. We have a
> Carrier furnace, older that 5 years old, and this year is has been
> failing to ignite, flashing error code 14 (ignition lockout) causing
> it to wait 3 hours before the next attempt. FYI here is the code
> legend:
> #14 default= ignition lockout, control will reset after 3 hours. Refer
> to #34.
> #34 default= ignition proving fault. Check for gas valve turned off,
> oxide build up on flame sensor, main shut valve turned off, Green wire
> must be connected to furnace sheet metal, proper flame sense microamps
> (.5 micro amps DC minimum), inadequit flame carry over or rough
> ignition, low inlet gas pressure.
> Now, a little history:
> 1) Four years ago we had a crawlspace dug out and the project and the
> project went poorly, causing the basement to be exposed to excessive
> dust and moisture for much of that winter.
> 2) This winter we began having trouble with the thermostat. The
> backlight would not light, it would display gibberish, and sometimes
> not display anything. Shortly thereafter we noticed that this
> behavior happened at the same time the furnace had the ignition
> lockout.
> 3) We called an independent contractor and described the problems.
> The tech wasn't aware or (or wasn't concerned with) the codes and was
> only concerned with the thermostat. He indeed found and straightened
> some bent pins and we could notice a tighter fit when we closed the
> cover of the stat. He figured that solved the problem, and he never
> even looked at the furnace itself.
> 4) A month later the lockout recurred, and the contractor sent another
> guy on the callback. The furnace had restarted by then so he didn't
> see the codes, and I don't think we mentioned them when we made the
> emergency call. Anyway, he was certain it was an overheating issue
> and when he went in he found the coil was *very* dirty (from the
> crawlspace project) and had to scrape it with cleaning solution.
> 5) Now, another month later, the problem has returned.
> I don't know which direction to take this. I don't want to keep bring
> techs out who don't fix the root cause (whatever it is). Before I
> invest in another call, perhaps someone could tell me:
> - Could this problem really be caused by a defective stat or dirty
> coil? The stat HAS been loose and the coil HAS been dirty, but the
> error codes don't mention these, and don't seem to allude to them.
> For that matter, if the ignition is locked out, will it cause the stat
> to act funky when I use it? I don't want to pay for another scraping,
> or a new coil, if I don't have to.
> - If I call the techs back, after I make sure they are aware of the
> codes, what directions should I give them?
> - Is there anything I can check on my own fairly easily before
> resorting to another callback?
> Thanks for any advice,
> -Larry

These could have contributed to the problem or been the only problems
at the time. Certainly they needed to be addressed. As far as your
lock out goes it could be any number of problems related to gas
pressure, dirty sensor(flame), ignition control failure these will
only be able to be found by a properly trained tech. Unless you have
some knowledge of HVAC controls you don't want to mess with gas. The
next tech that comes out should be made aware of all your failures and
the order in which and circumstance's of each event. When you call for
the next appointment tell the service company you need an experienced
tech because of "intermittent problems" this catch phase will usually
get their intention and they would be more likely to send their top
tech.

As an experienced HVAC professional of 25 years there are some thing a
home owner should not do and mess with a gas appliance is one of
them.

Posted by Zyp on March 23, 2008, 8:16 pm
csstouffer@gmail.com wrote:
> On Mar 22, 12:33 pm, ltravi...@gmail.com wrote:
>> Hi all,
>> Got a furnace problem that has me running in circles. Perhaps some
>> quick advice can point me in the right direction at least. We have a
>> Carrier furnace, older that 5 years old, and this year is has been
>> failing to ignite, flashing error code 14 (ignition lockout) causing
>> it to wait 3 hours before the next attempt. FYI here is the code
>> legend:
>> #14 default= ignition lockout, control will reset after 3 hours.
>> Refer to #34.
>> #34 default= ignition proving fault. Check for gas valve turned off,
>> oxide build up on flame sensor, main shut valve turned off, Green
>> wire must be connected to furnace sheet metal, proper flame sense
>> microamps (.5 micro amps DC minimum), inadequit flame carry over or
>> rough ignition, low inlet gas pressure.
>> Now, a little history:
>> 1) Four years ago we had a crawlspace dug out and the project and the
>> project went poorly, causing the basement to be exposed to excessive
>> dust and moisture for much of that winter.
>> 2) This winter we began having trouble with the thermostat. The
>> backlight would not light, it would display gibberish, and sometimes
>> not display anything. Shortly thereafter we noticed that this
>> behavior happened at the same time the furnace had the ignition
>> lockout.
>> 3) We called an independent contractor and described the problems.
>> The tech wasn't aware or (or wasn't concerned with) the codes and was
>> only concerned with the thermostat. He indeed found and straightened
>> some bent pins and we could notice a tighter fit when we closed the
>> cover of the stat. He figured that solved the problem, and he never
>> even looked at the furnace itself.
>> 4) A month later the lockout recurred, and the contractor sent
>> another guy on the callback. The furnace had restarted by then so
>> he didn't see the codes, and I don't think we mentioned them when we
>> made the emergency call. Anyway, he was certain it was an
>> overheating issue and when he went in he found the coil was *very*
>> dirty (from the crawlspace project) and had to scrape it with
>> cleaning solution. 5) Now, another month later, the problem has
>> returned.
>> I don't know which direction to take this. I don't want to keep
>> bring techs out who don't fix the root cause (whatever it is).
>> Before I invest in another call, perhaps someone could tell me:
>> - Could this problem really be caused by a defective stat or dirty
>> coil? The stat HAS been loose and the coil HAS been dirty, but the
>> error codes don't mention these, and don't seem to allude to them.
>> For that matter, if the ignition is locked out, will it cause the
>> stat to act funky when I use it? I don't want to pay for another
>> scraping, or a new coil, if I don't have to.
>> - If I call the techs back, after I make sure they are aware of the
>> codes, what directions should I give them?
>> - Is there anything I can check on my own fairly easily before
>> resorting to another callback?
>> Thanks for any advice,
>> -Larry
> These could have contributed to the problem or been the only problems
> at the time. Certainly they needed to be addressed. As far as your
> lock out goes it could be any number of problems related to gas
> pressure, dirty sensor(flame), ignition control failure these will
> only be able to be found by a properly trained tech. Unless you have
> some knowledge of HVAC controls you don't want to mess with gas. The
> next tech that comes out should be made aware of all your failures and
> the order in which and circumstance's of each event. When you call for
> the next appointment tell the service company you need an experienced
> tech because of "intermittent problems" this catch phase will usually
> get their intention and they would be more likely to send their top
> tech.
> As an experienced HVAC professional of 25 years there are some thing a
> home owner should not do and mess with a gas appliance is one of
> them.

You're right CSSTouffer.....

The little girl who answers the phone will make every effort to relay the
O.P. long story.... and she'll make sure the service dispatch routes the
most experience repair guy out that way. LOL

Unless the O.P. is dealing with a smaller M/P company which then all that
*would* happen. - Maybe - :)

--
Zyp



Posted by on March 24, 2008, 5:08 pm
> csstouf...@gmail.com wrote:
> > On Mar 22, 12:33 pm, ltravi...@gmail.com wrote:
> >> Hi all,
> >> Got a furnace problem that has me running in circles. Perhaps some
> >> quick advice can point me in the right direction at least. We have a
> >> Carrier furnace, older that 5 years old, and this year is has been
> >> failing to ignite, flashing error code 14 (ignition lockout) causing
> >> it to wait 3 hours before the next attempt. FYI here is the code
> >> legend:
> >> #14 default= ignition lockout, control will reset after 3 hours.
> >> Refer to #34.
> >> #34 default= ignition proving fault. Check for gas valve turned off,
> >> oxide build up on flame sensor, main shut valve turned off, Green
> >> wire must be connected to furnace sheet metal, proper flame sense
> >> microamps (.5 micro amps DC minimum), inadequit flame carry over or
> >> rough ignition, low inlet gas pressure.
> >> Now, a little history:
> >> 1) Four years ago we had a crawlspace dug out and the project and the
> >> project went poorly, causing the basement to be exposed to excessive
> >> dust and moisture for much of that winter.
> >> 2) This winter we began having trouble with the thermostat. The
> >> backlight would not light, it would display gibberish, and sometimes
> >> not display anything. Shortly thereafter we noticed that this
> >> behavior happened at the same time the furnace had the ignition
> >> lockout.
> >> 3) We called an independent contractor and described the problems.
> >> The tech wasn't aware or (or wasn't concerned with) the codes and was
> >> only concerned with the thermostat. He indeed found and straightened
> >> some bent pins and we could notice a tighter fit when we closed the
> >> cover of the stat. He figured that solved the problem, and he never
> >> even looked at the furnace itself.
> >> 4) A month later the lockout recurred, and the contractor sent
> >> another guy on the callback. The furnace had restarted by then so
> >> he didn't see the codes, and I don't think we mentioned them when we
> >> made the emergency call. Anyway, he was certain it was an
> >> overheating issue and when he went in he found the coil was *very*
> >> dirty (from the crawlspace project) and had to scrape it with
> >> cleaning solution. 5) Now, another month later, the problem has
> >> returned.
> >> I don't know which direction to take this. I don't want to keep
> >> bring techs out who don't fix the root cause (whatever it is).
> >> Before I invest in another call, perhaps someone could tell me:
> >> - Could this problem really be caused by a defective stat or dirty
> >> coil? The stat HAS been loose and the coil HAS been dirty, but the
> >> error codes don't mention these, and don't seem to allude to them.
> >> For that matter, if the ignition is locked out, will it cause the
> >> stat to act funky when I use it? I don't want to pay for another
> >> scraping, or a new coil, if I don't have to.
> >> - If I call the techs back, after I make sure they are aware of the
> >> codes, what directions should I give them?
> >> - Is there anything I can check on my own fairly easily before
> >> resorting to another callback?
> >> Thanks for any advice,
> >> -Larry
> > These could have contributed to the problem or been the only problems
> > at the time. Certainly they needed to be addressed. As far as your
> > lock out goes it could be any number of problems related to gas
> > pressure, dirty sensor(flame), ignition control failure these will
> > only be able to be found by a properly trained tech. Unless you have
> > some knowledge of HVAC controls you don't want to mess with gas. The
> > next tech that comes out should be made aware of all your failures and
> > the order in which and circumstance's of each event. When you call for
> > the next appointment tell the service company you need an experienced
> > tech because of "intermittent problems" this catch phase will usually
> > get their intention and they would be more likely to send their top
> > tech.
> > As an experienced HVAC professional of 25 years there are some thing a
> > home owner should not do and mess with a gas appliance is one of
> > them.
> You're right CSSTouffer.....
> The little girl who answers the phone will make every effort to relay the
> O.P. long story.... and she'll make sure the service dispatch routes the
> most experience repair guy out that way. LOL
> Unless the O.P. is dealing with a smaller M/P company which then all that
> *would* happen. - Maybe - :)
> --
> Zyp

Your right Zyp I wouldn't relay the info to the dispatcher except as
an intermittent problem the history needs to be conveyed to the tech.

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