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Re: The refrigerator from Hell Steve 08-28-2006
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Posted by Steve on August 28, 2006, 10:32 pm
On Wed, 24 May 2006 18:43:38 -0700, Stormin Mormon

> Anyone who reads alt havoc would know the quality of the posters
> there.

They most all (except for that Dave guy)know enough to know that you
didn't have a clue.

This post demonstrated that yet again.

Here it is:

"As a few of you on the board know, I do some appliance repair. Truck
full of tools, and people think I can fix anything.

[That's because they haven't read alt.hvac or did and didn't associate you
with your name there]

Last September, I
fixed a refrigerator about an hour drive from me.

Last week at 5:30 I got a page from the same fellow, it had warmed up
again.

[So much for it being fixed]

He's got three kids and a wife, and he's in a hurry to get it
fixed.

[No. He's in a hurry to get you to do what he paid you for before, only
right this time]

I'm trying my best to get to a church meeting, and they don't
let people in late. So, I'm talking on the cell phone while I'm
driving to the temple, and hurrying up the walkway and steps.


He wants to know what's the problem. Against my judgement, I diagnosed
the fridge over the phone.

[How in the hell do you diagnose a problem you couldn't fix right the
first time standing in front of the damn thing over the phone???]

The next day, Friday, he called. I got the
price of the part. He wasn't sure if it was in warranty, so he'd call
me back. He did, I was out to lunch with a friend, and had left the
card home with the model number and part number. I called the parts
house, and they had already thrown away the slip with the part number.
So, I called him back and got the model number, again. Called the
parts house again, and and ordered a part. Not in stock. they can
ship it across the state. Be at my place UPS on Monday or I can pick
it up at the parts house on Tuesday. Ship it.

[So now you are ordering a part that has to be shipped for a problem you
diagnosed over the phone]


Monday I'm out, and I go install the part. Turns out to be the wrong
one.

[Wow who would have thought?]

I'll admit that was my screw up.

[Another shock]

I shoulda done the diagnostic.

[No you should have called somebody who knows something about
refrigeration and had them do the diagnostic]

Figure out what was the bad part.

[Probably the only thing left you haven't already swapped out]

My bad. So, I called him back. We
compromised on I wrote him a store credit for a pile of money, and I'm
now losing serious money on the job. And he's got me for the next
couple jobs.

[It will take at least that many to fix everything you broke on their
fridge + the original problem you still haven't figured out yet]


Saturday at 8:30 PM, and I'm home about to go to bed for church
tomrorrow. So, his wife calls. The water line behind the ice maker has
been leaking since Tuesday, and they have company and family coming
tomorrow for thier daughter's confirmation. She wants it fixed.

[Funny how you worked on it and now suddenly the water line leaks huh?]


I load what I can in the truck, and head for the hardware store. Shuck
out bucks to buy a water hook up kit, and get back to the road. Pager
goes off, and so I call. She's on the phone again. Said her husband is
at the (other) hardware store, and he says they will take care of it,
and cancell.

[They figured out what the alt.hvac folks have known for a long time: You
don't know what the hell you are doing]

By this time I'm about 45 minutes of my evening tied up
on the job, and I'm about 20 miles from home. She closes the
conversation with "I hope on the next refrigerator you repair, you are
more careful, this has been a big inconvenience for us".

[She was that nice about it was she?, She should have asked for your NY
HVAC contractors license or your 608 Cert number and listened to you
really stutter and stammer].

Right, lady,
you're the one calling me Saturday at 8:30 and you complain about
inconvenience?

[Stop breaking their stuff and they'll stop calling, although I don't
imagine you'll be hearing from them again now]

I guess there are customers from Hell, and then there are customers
from SuperHell.

[Yeah damn those inconsiderate SOB's that actually expect you to fix the
problem they pay you to fix without causing 6 more]

"


I don't consider them a source of information. Havn't read t
> hat group in many months.

That's the best contribution you ever made to that group. If only your
customers read the group before they hire you.




--
Using Opera's revolutionary e-mail client: http://www.opera.com/mail/

Posted by tech on August 28, 2006, 7:52 pm

> On Wed, 24 May 2006 18:43:38 -0700, Stormin Mormon
>
> > Anyone who reads alt havoc would know the quality of the posters
> > there.
>
> They most all (except for that Dave guy)know enough to know that you
> didn't have a clue.
>
> This post demonstrated that yet again.
>
> Here it is:
>
> "As a few of you on the board know, I do some appliance repair. Truck
> full of tools, and people think I can fix anything.
>
> [That's because they haven't read alt.hvac or did and didn't associate you
> with your name there]
>
> Last September, I
> fixed a refrigerator about an hour drive from me.
>
> Last week at 5:30 I got a page from the same fellow, it had warmed up
> again.
>
> [So much for it being fixed]
>
> He's got three kids and a wife, and he's in a hurry to get it
> fixed.
>
> [No. He's in a hurry to get you to do what he paid you for before, only
> right this time]
>
> I'm trying my best to get to a church meeting, and they don't
> let people in late. So, I'm talking on the cell phone while I'm
> driving to the temple, and hurrying up the walkway and steps.
>
>
> He wants to know what's the problem. Against my judgement, I diagnosed
> the fridge over the phone.
>
> [How in the hell do you diagnose a problem you couldn't fix right the
> first time standing in front of the damn thing over the phone???]
>
> The next day, Friday, he called. I got the
> price of the part. He wasn't sure if it was in warranty, so he'd call
> me back. He did, I was out to lunch with a friend, and had left the
> card home with the model number and part number. I called the parts
> house, and they had already thrown away the slip with the part number.
> So, I called him back and got the model number, again. Called the
> parts house again, and and ordered a part. Not in stock. they can
> ship it across the state. Be at my place UPS on Monday or I can pick
> it up at the parts house on Tuesday. Ship it.
>
> [So now you are ordering a part that has to be shipped for a problem you
> diagnosed over the phone]
>
>
> Monday I'm out, and I go install the part. Turns out to be the wrong
> one.
>
> [Wow who would have thought?]
>
> I'll admit that was my screw up.
>
> [Another shock]
>
> I shoulda done the diagnostic.
>
> [No you should have called somebody who knows something about
> refrigeration and had them do the diagnostic]
>
> Figure out what was the bad part.
>
> [Probably the only thing left you haven't already swapped out]
>
> My bad. So, I called him back. We
> compromised on I wrote him a store credit for a pile of money, and I'm
> now losing serious money on the job. And he's got me for the next
> couple jobs.
>
> [It will take at least that many to fix everything you broke on their
> fridge + the original problem you still haven't figured out yet]
>
>
> Saturday at 8:30 PM, and I'm home about to go to bed for church
> tomrorrow. So, his wife calls. The water line behind the ice maker has
> been leaking since Tuesday, and they have company and family coming
> tomorrow for thier daughter's confirmation. She wants it fixed.
>
> [Funny how you worked on it and now suddenly the water line leaks huh?]
>
>
> I load what I can in the truck, and head for the hardware store. Shuck
> out bucks to buy a water hook up kit, and get back to the road. Pager
> goes off, and so I call. She's on the phone again. Said her husband is
> at the (other) hardware store, and he says they will take care of it,
> and cancell.
>
> [They figured out what the alt.hvac folks have known for a long time: You
> don't know what the hell you are doing]
>
> By this time I'm about 45 minutes of my evening tied up
> on the job, and I'm about 20 miles from home. She closes the
> conversation with "I hope on the next refrigerator you repair, you are
> more careful, this has been a big inconvenience for us".
>
> [She was that nice about it was she?, She should have asked for your NY
> HVAC contractors license or your 608 Cert number and listened to you
> really stutter and stammer].
>
> Right, lady,
> you're the one calling me Saturday at 8:30 and you complain about
> inconvenience?
>
> [Stop breaking their stuff and they'll stop calling, although I don't
> imagine you'll be hearing from them again now]
>
> I guess there are customers from Hell, and then there are customers
> from SuperHell.
>
> [Yeah damn those inconsiderate SOB's that actually expect you to fix the
> problem they pay you to fix without causing 6 more]
>
> "
>
>
> I don't consider them a source of information. Havn't read t
> > hat group in many months.
>
> That's the best contribution you ever made to that group. If only your
> customers read the group before they hire you.
>
>
>
>
> --
> Using Opera's revolutionary e-mail client: http://www.opera.com/mail/

This is some funny shit!

Chris not only fails to fix the existing problem, but creates new ones! LOL

I guess this means that everything that's broken is from hell. Afterall,
Chris can't fix them so it has to be true... LMAO



Posted by BogusID on August 28, 2006, 10:42 pm
> On Wed, 24 May 2006 18:43:38 -0700, Stormin Mormon
>
>> Anyone who reads alt havoc would know the quality of the posters
>> there.
>
> They most all (except for that Dave guy)know enough to know that you
> didn't have a clue.
>
> This post demonstrated that yet again.
>
> Here it is:
>
> "As a few of you on the board know, I do some appliance repair. Truck
> full of tools, and people think I can fix anything.
>
> [That's because they haven't read alt.hvac or did and didn't associate you
> with your name there]
>
> Last September, I
> fixed a refrigerator about an hour drive from me.
>
> Last week at 5:30 I got a page from the same fellow, it had warmed up
> again.
>
> [So much for it being fixed]
>
> He's got three kids and a wife, and he's in a hurry to get it
> fixed.
>
> [No. He's in a hurry to get you to do what he paid you for before, only
> right this time]
>
> I'm trying my best to get to a church meeting, and they don't
> let people in late. So, I'm talking on the cell phone while I'm
> driving to the temple, and hurrying up the walkway and steps.
>
>
> He wants to know what's the problem. Against my judgement, I diagnosed
> the fridge over the phone.
>
> [How in the hell do you diagnose a problem you couldn't fix right the
> first time standing in front of the damn thing over the phone???]
>
> The next day, Friday, he called. I got the
> price of the part. He wasn't sure if it was in warranty, so he'd call
> me back. He did, I was out to lunch with a friend, and had left the
> card home with the model number and part number. I called the parts
> house, and they had already thrown away the slip with the part number.
> So, I called him back and got the model number, again. Called the
> parts house again, and and ordered a part. Not in stock. they can
> ship it across the state. Be at my place UPS on Monday or I can pick
> it up at the parts house on Tuesday. Ship it.
>
> [So now you are ordering a part that has to be shipped for a problem you
> diagnosed over the phone]
>
>
> Monday I'm out, and I go install the part. Turns out to be the wrong
> one.
>
> [Wow who would have thought?]
>
> I'll admit that was my screw up.
>
> [Another shock]
>
> I shoulda done the diagnostic.
>
> [No you should have called somebody who knows something about
> refrigeration and had them do the diagnostic]
>
> Figure out what was the bad part.
>
> [Probably the only thing left you haven't already swapped out]
>
> My bad. So, I called him back. We
> compromised on I wrote him a store credit for a pile of money, and I'm
> now losing serious money on the job. And he's got me for the next
> couple jobs.
>
> [It will take at least that many to fix everything you broke on their
> fridge + the original problem you still haven't figured out yet]
>
>
> Saturday at 8:30 PM, and I'm home about to go to bed for church
> tomrorrow. So, his wife calls. The water line behind the ice maker has
> been leaking since Tuesday, and they have company and family coming
> tomorrow for thier daughter's confirmation. She wants it fixed.
>
> [Funny how you worked on it and now suddenly the water line leaks huh?]
>
>
> I load what I can in the truck, and head for the hardware store. Shuck
> out bucks to buy a water hook up kit, and get back to the road. Pager
> goes off, and so I call. She's on the phone again. Said her husband is
> at the (other) hardware store, and he says they will take care of it,
> and cancell.
>
> [They figured out what the alt.hvac folks have known for a long time: You
> don't know what the hell you are doing]
>
> By this time I'm about 45 minutes of my evening tied up
> on the job, and I'm about 20 miles from home. She closes the
> conversation with "I hope on the next refrigerator you repair, you are
> more careful, this has been a big inconvenience for us".
>
> [She was that nice about it was she?, She should have asked for your NY
> HVAC contractors license or your 608 Cert number and listened to you
> really stutter and stammer].
>
> Right, lady,
> you're the one calling me Saturday at 8:30 and you complain about
> inconvenience?
>
> [Stop breaking their stuff and they'll stop calling, although I don't
> imagine you'll be hearing from them again now]
>
> I guess there are customers from Hell, and then there are customers
> from SuperHell.
>
> [Yeah damn those inconsiderate SOB's that actually expect you to fix the
> problem they pay you to fix without causing 6 more]
>
> "
>
>
> I don't consider them a source of information. Havn't read t
>> hat group in many months.
>
> That's the best contribution you ever made to that group. If only your
> customers read the group before they hire you.
>


HAHAHA ROTFLMAO - good stuff!

Some folks create their own hell on earth...and then share it with others.



Posted by Power's Mechanical on August 29, 2006, 6:06 pm

BogusID wrote:
snip the bs
>
> HAHAHA ROTFLMAO - good stuff!
>
> Some folks create their own hell on earth...and then share it with others.

The one thing funnier than the made up post of SM is the two retards
who think its real.

I mean its true that SM is a retard but that frige post was pure BS
made up by another retard with no life to be read and laughed at by
other retards.


Posted by Bubba on August 29, 2006, 7:50 pm
On 29 Aug 2006 15:06:57 -0700, "Power's Mechanical"

>
>BogusID wrote:
>snip the bs
>>
>> HAHAHA ROTFLMAO - good stuff!
>>
>> Some folks create their own hell on earth...and then share it with others.
>
>The one thing funnier than the made up post of SM is the two retards
>who think its real.
>
>I mean its true that SM is a retard but that frige post was pure BS
>made up by another retard with no life to be read and laughed at by
>other retards.

Mikey,
Some times I REALLY wonder about you..................
Bubba

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