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Posted by HVAC Guy on December 26, 2007, 10:47 am
Taxlover wrote:
> My furnace isn't working and I have a service call in.
> It is a Lennox G32V, installed in 2003.
>
> I had it "maintained" last month. At that time I asked them to be
> sure the drain was clean, as it failed because of a clogged drain
> in 2004. He assured me that was part of the maintenance.
>
> This morning it is gurgling, the same as it did when the drain was
> clogged in 2004. Then it shuts off, just as in 2004.
>
> My belief is that it couldn't have been cleaned properly last month,
> so I shouldn't be charged for this. I expect they will disagree.
The Freon Cowboy wrote:
> did he say he was gonna charge, or are you just gathering ammuniton,
> to shoot him down with , if he intends to?
What's wrong with gathering ammunition to shoot down any attempt to
bill for something that was claimed to have been done a month ago?
Or do you believe that the tech should bill the HO *again* for
something he claimed to do a month ago?
> too bad you didnt pay attention back in 2004 ,
Why? So that the HO can learn to do it himself, and be less reliant
on criminal HVAC tech's?
> bottom line , if its something they missed during the "cleaning"
> then i'd think they should warranty it .
What probably happened is that the drain wasn't cleaned a month ago
(even though it was charged for).
What probably WILL happen is that the tech (maybe a different guy)
will say that the drain is clogged. The HO will then say "But I paid
to have it cleared a month ago by a buddy of yours", then the tech
will go back to the furnace and come back and tell the HO that he
needs a new $150 sensor, with a labor charge of $75.
And by the way, my furnaces don't have drains that need cleaning.
My AC drain tubes never get clogged.
I guess the HVAC industry hasn't figured out how to design a drain
tube that doesn't get clogged. Why should I trust their furnace
designs if they can't even get that right?
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