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Posted by on December 15, 2006, 10:12 pm
wrote:
>
>> wrote:
>>
>>>
>>>>I have a Trane XR90 Condensing Furnace that was installed in a newly
>>>> constructed house in mid-2003. The ignitor (or "igniter, depending on
>>>> who is spelling) has been a constant problem. I've had it replaced it
>>>> once year. The first two times were blamed on gas supply being
>>>> interruptions and the ignitor gettting heated up and cooling down
>>>> repteadly. This time there has been no supply interruption. The ignitor
>>>> is just "bad". I get no satisfactory explanation for this, especially
>>>> when this type of ignitor (silicon nitride) is supposed to last for
>>>> years.
>>>>
>>>> To compound the aggrevation, this time the part is out of stock. So
>>>> while I wait in the chill air of my den for Monday to roll around, I
>>>> started surfing the web to see how hard the part (Trane's part number
>>>> IGN00117) is to find and how much it costs. Last year I was charged
>>>> $336 for the part and $99 for installation. It appears to me that the
>>>> price for the part was grossly overstated. But before I go all
>>>> ballistic on some hard working service tech, I'd like to know if I am
>>>> right.
>>>
>>>You don't want to go ballistic on the tech anyway.....he's liable to
>>>further
>>>disable your furnace and walk out.
>>>If you have issues with the price, then take it up with the owner of the
>>>company, and let him explain to you how much it cost to stay in business
>>>and
>>>make a small profit after paying salaries, insurances, paid days off,
>>>vacation time, 401K, medical, dental, trucks, training, advertising,
>>>phones, buildings, supplies, inventory, taxes, and all of the other
>>>associated costs with operating a profiable business.
>>>I don't know what the costs are there to keep a business open, or what the
>>>salaries are there.... I am in a part of the country where the cost of
>>>living is very low and so are the salaries. My flat rate installed price
>>>for
>>>that HSI is just a little bit less.
>>
>> Figures. Fucking rapist.
>>
>> Now you're gonna tell him about how he needs you to come
>> install it or his warranty is automatically voided on the whole
>> system, right ?
>
>I didn't say how much was "a little bit less".....
No, you didn't. So any reasonable person has to GUESS at how
much less than $ 436 you charge to change out an ignitor. If you
charge more than HALF of that, you're a fucking rapist.
>You can get off your ass, strap on leather an go fix the fucking thing for
>free, I really don't give a rats ass.
>If you got a problem with the way I do business, then get your ass down here
>and show me how to do it your way
As you recall, I did exactly that, by phone and email, and
saved your sorry fucking ungrateful ass, just a couple of years ago.
So fucking blow me, asshole.
--
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