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Posted by after al on September 21, 2006, 7:27 pm
Hi Bob,
Thanks for your post, I really appreciate your comments.
Sorry, I know it is a good burner; I'm just really frustrated right now
(I think everyone involved is right now).
We had the Viessmann guy out this week for a full day, we still haven't
gotten to the bottom of this.
I contacted Viessmann, they had me contact their local rep. The local
rep had me contact the supply company in the area. Spoke with the
supply company and he said that the plumber I'm working with is the
right guy for the job.
He's been here a lot, a really smart, thoughtful guy (as was the
Viessmann guy) but they can't seem to get to the bottom of this.
Is there some way to contact Viessmann direct and try to short cut some
of this action? I have been trying through the contact info on the
web-site - then through the office in RI. Is it possible to have the
burner sent back to the factory for test (or is that a ridiculas idea?)
.
On the other hand, I'm wondering if the propane feed is right. There
is about 50' of 3/4"inch pipe before the burner. Feed in the 3/4" from
the tank is a smaller flexible copper line, maybe 1/2" at 10'. . . .
but the system seemed to be working fine the last 5 years and recently
started triggering CO monitors and rumbling like crazy.
Bob Pietrangelo wrote:
> I actually posted below!!!!
> --
> Bob Pietrangelo
> bobp3@comcast.net
> bob@comfort-solution.biz
> www.comfort-solution.biz
> On Time or Your Service Call is FREE
> Preventive Maintenance Specialist
>
>
>
>
> > Hello all,
> >
> > Having serious trouble with my Viessman Vitola propane burner. Burner
> > is actually an OEM from Riello. Winter is coming, I can feel it . . .
> > I'm getting worried.
> >
> > Not sure I would buy one of these babies again. High end sometimes
> > means high maintenance, like a trophy wife. Trouble is there aren't
> > enough of them out there, so it is hard to get anyone in who knows how
> > to set it up and keep it running. Like trying to keep a Alpha Romeo
> > running up north.
> >
> > The problem is at ignition. On first start the burner fires and
> > rumbles bad for a few minutes before failing to maintain ignition.
> >
> > If tries a refire after a few minutes and starts right up.
> >
> > I've had plumbers here for about a week; had the Viessmann guy here for
> > a day and have had the propane guy here a couple times. We are right
> > back where we started.
> >
> > Anybody have any clues where to look, I'm about ready to quit on the
> > big orange booger.
> >
> > Al
> >
> Call Viessmann direct and I guarantee they will get you taken care of. It
> sounds like someone tinkered with your set-up. The burners come with a spec
> sheet where everything was set to run at optimum performance. Ask your
> installing contractor for it. This is a great boiler and burner. But like
> a Trophy wife it needs to be maintained, at least annually, and it was much
> cheaper than a Ttrophy wife, or a fancy car.
>
> Do not let a regular plumber touch this, they are clueless unless they
> attended Viessmann training, and stayed awake. Viessmann will personally
> get you taken care of if no one else is able too.
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