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What Do You Guys Do? Dr. Hardcrab 06-14-2008
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Posted by Dr. Hardcrab on June 14, 2008, 6:38 am
I've had 2 different customers call and ask how much we would charge to
install a heat pump system that they purchased. I tell them that if it's a
simple change out, we charge $1000.00 and when we leave, the system is
theirs. We will warrant the connections we made against leaks for 60 days,
but anything else will be their problem. We'll come out and change warranty
parts (or whatever), but the get charged the going rate.

I try to tell them it's not a good idea to buy stuff off the internet, but
this one customer showed me the web site below. How in the hell can they
sell equipment at that price???!!! Some of those systems are almost cheaper
than MY cost!! I thought maybe they make a killing off S&H, but it's really
not that bad. (BTW, the customer that showed me the site went with us and
our equipment)


http://www.smarterwayinc.com/res_systems/heat_pump/heatpump1.asp

Half of those I wouldn't install (I have my reasons) but still, I don't see
how they can sell them so cheap.........


Posted by Stormin Mormon on June 14, 2008, 8:46 am
I got a call, three or four years ago. From a fellow who bought his own
central ac, and realized he didn't really have the skills. Just charged a
trip charge, and hourly labor rate. Got it all installed, and the system ran
fine for a couple days. Came back out, and find that there is some kind of
leak, I was picking up at the evaporator. My fittings looked fine, but I
redid the silver fittings, and put in some refrigerant. Couple days later,
same deal. He was supposed to take the coil in for exchange.

He wasn't really happy with my estimate of three hours labor (about an hour
of that sitting and watching the vacuum pump). Five pounds of juice.

You have a good approach. Of course, a change out means the themostat and
control wires are already run. Condensate drains, and so on. Each install
has a few things which are different.

--
Christopher A. Young
Learn more about Jesus
www.lds.org
.


I've had 2 different customers call and ask how much we would charge to
install a heat pump system that they purchased. I tell them that if it's a
simple change out, we charge $1000.00 and when we leave, the system is
theirs. We will warrant the connections we made against leaks for 60 days,
but anything else will be their problem. We'll come out and change warranty
parts (or whatever), but the get charged the going rate.

I try to tell them it's not a good idea to buy stuff off the internet, but
this one customer showed me the web site below. How in the hell can they
sell equipment at that price???!!! Some of those systems are almost cheaper
than MY cost!! I thought maybe they make a killing off S&H, but it's really
not that bad. (BTW, the customer that showed me the site went with us and
our equipment)


http://www.smarterwayinc.com/res_systems/heat_pump/heatpump1.asp

Half of those I wouldn't install (I have my reasons) but still, I don't see
how they can sell them so cheap.........



Posted by Noon-Air on June 14, 2008, 9:11 am

> I've had 2 different customers call and ask how much we would charge to
> install a heat pump system that they purchased. I tell them that if it's a
> simple change out, we charge $1000.00 and when we leave, the system is
> theirs. We will warrant the connections we made against leaks for 60 days,
> but anything else will be their problem. We'll come out and change
> warranty parts (or whatever), but the get charged the going rate.
> I try to tell them it's not a good idea to buy stuff off the internet, but
> this one customer showed me the web site below. How in the hell can they
> sell equipment at that price???!!! Some of those systems are almost
> cheaper than MY cost!! I thought maybe they make a killing off S&H, but
> it's really not that bad. (BTW, the customer that showed me the site went
> with us and our equipment)
> http://www.smarterwayinc.com/res_systems/heat_pump/heatpump1.asp
> Half of those I wouldn't install (I have my reasons) but still, I don't
> see how they can sell them so cheap.........

I simply tell them that due to warranty and liability issues, that we can't
install anything that was not purchased through my company. I refer them to
the manufacturers web site to read through the actual warranty for the
equipment where they find that there is no warranty on any equipment
purchased off the internet.


Posted by Don Ocean on June 14, 2008, 1:06 pm
Noon-Air wrote:
>
>> I've had 2 different customers call and ask how much we would charge
>> to install a heat pump system that they purchased. I tell them that if
>> it's a simple change out, we charge $1000.00 and when we leave, the
>> system is theirs. We will warrant the connections we made against
>> leaks for 60 days, but anything else will be their problem. We'll come
>> out and change warranty parts (or whatever), but the get charged the
>> going rate.
>> I try to tell them it's not a good idea to buy stuff off the internet,
>> but this one customer showed me the web site below. How in the hell
>> can they sell equipment at that price???!!! Some of those systems are
>> almost cheaper than MY cost!! I thought maybe they make a killing off
>> S&H, but it's really not that bad. (BTW, the customer that showed me
>> the site went with us and our equipment)
>> http://www.smarterwayinc.com/res_systems/heat_pump/heatpump1.asp
>> Half of those I wouldn't install (I have my reasons) but still, I
>> don't see how they can sell them so cheap.........
>
> I simply tell them that due to warranty and liability issues, that we
> can't install anything that was not purchased through my company. I
> refer them to the manufacturers web site to read through the actual
> warranty for the equipment where they find that there is no warranty on
> any equipment purchased off the internet.


I don't deal in that, but how can any company rescind their warranty on
new equipment. No matter where it is sold. Equipment bought locally can
have instantaneous parts warranty. Local distributors tend to drag their
heels on warranty on items they haven't sold. I can't blame them.

Posted by Noon-Air on June 14, 2008, 1:36 pm

> Noon-Air wrote:
>>> I've had 2 different customers call and ask how much we would charge to
>>> install a heat pump system that they purchased. I tell them that if it's
>>> a simple change out, we charge $1000.00 and when we leave, the system is
>>> theirs. We will warrant the connections we made against leaks for 60
>>> days, but anything else will be their problem. We'll come out and change
>>> warranty parts (or whatever), but the get charged the going rate.
>>> I try to tell them it's not a good idea to buy stuff off the internet,
>>> but this one customer showed me the web site below. How in the hell can
>>> they sell equipment at that price???!!! Some of those systems are almost
>>> cheaper than MY cost!! I thought maybe they make a killing off S&H, but
>>> it's really not that bad. (BTW, the customer that showed me the site
>>> went with us and our equipment)
>>> http://www.smarterwayinc.com/res_systems/heat_pump/heatpump1.asp
>>> Half of those I wouldn't install (I have my reasons) but still, I don't
>>> see how they can sell them so cheap.........
>> I simply tell them that due to warranty and liability issues, that we
>> can't install anything that was not purchased through my company. I refer
>> them to the manufacturers web site to read through the actual warranty
>> for the equipment where they find that there is no warranty on any
>> equipment purchased off the internet.
> I don't deal in that, but how can any company rescind their warranty on
> new equipment. No matter where it is sold. Equipment bought locally can
> have instantaneous parts warranty. Local distributors tend to drag their
> heels on warranty on items they haven't sold. I can't blame them.

Read the new Goodman and Rheem warranties


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