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What Do You Guys Do? Dr. Hardcrab 06-14-2008
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Posted by Zyp on June 15, 2008, 8:17 pm
KJPRO wrote:
>> I've had 2 different customers call and ask how much we would charge
>> to install a heat pump system that they purchased.
> I simply tell them, "I don't install other people's equipment".
> I don't need to go out of my way to find headaches!

KJPRO's right. I don't install other people's headaches. Who knows if the
lineset wasn't in mud before being installed? [I say that because I've seen
it on new construction sites.] Who knows if the ducts right? It's just to
open ended -

--
Zyp



Posted by over a barrel on June 14, 2008, 5:57 pm

> I've had 2 different customers call and ask how much we would charge to
> install a heat pump system that they purchased. I tell them that if it's a
> simple change out, we charge $1000.00 and when we leave, the system is
> theirs. We will warrant the connections we made against leaks for 60 days,
> but anything else will be their problem. We'll come out and change
warranty
> parts (or whatever), but the get charged the going rate.
> I try to tell them it's not a good idea to buy stuff off the internet, but
> this one customer showed me the web site below. How in the hell can they
> sell equipment at that price???!!! Some of those systems are almost
cheaper
> than MY cost!! I thought maybe they make a killing off S&H, but it's
really
> not that bad. (BTW, the customer that showed me the site went with us and
> our equipment)
> http://www.smarterwayinc.com/res_systems/heat_pump/heatpump1.asp
> Half of those I wouldn't install (I have my reasons) but still, I don't
see
> how they can sell them so cheap.........

https://surpluscityliquidators.com/uploaded_files/MAY%2011-15.pdf

--



Posted by Bubba on June 22, 2008, 6:12 pm
On Sat, 14 Jun 2008 10:38:32 GMT, "Dr. Hardcrab"

>I've had 2 different customers call and ask how much we would charge to
>install a heat pump system that they purchased. I tell them that if it's a
>simple change out, we charge $1000.00 and when we leave, the system is
>theirs. We will warrant the connections we made against leaks for 60 days,
>but anything else will be their problem. We'll come out and change warranty
>parts (or whatever), but the get charged the going rate.
>I try to tell them it's not a good idea to buy stuff off the internet, but
>this one customer showed me the web site below. How in the hell can they
>sell equipment at that price???!!! Some of those systems are almost cheaper
>than MY cost!! I thought maybe they make a killing off S&H, but it's really
>not that bad. (BTW, the customer that showed me the site went with us and
>our equipment)
>http://www.smarterwayinc.com/res_systems/heat_pump/heatpump1.asp
>Half of those I wouldn't install (I have my reasons) but still, I don't see
>how they can sell them so cheap.........

Hey Crabby :-)
As you can see from the posts in here (Especially Stormy's) you have
just put yourself into the same gene pool as Stormy. If you, Stormy
and every other HVAC contractor start installing equipment that was
purchased cheaply over the internet you may soon finding yourself only
selling labor and NOT equipment mark up. Its your choice but I dont
find it a wise one. These internet companies have it made. They sell a
box, dont have to warrant it, and then give the names of companies in
the customers area that will supposedly install it. Sounds like a nice
GIG! Screw em.
Break out of the mold and do things like charging for estimates.
Ive even gone to this scenario:
On a new install I give a 90 DAY LABOR WARRANTY. NO 1 year anymore. I
DO however, offer them a 5 and 10 year parts and labor warranty. I
HIGHLY advise them to purchase it and I make it reasonable in price.
My main decision to go to this is all the shit parts out there that
these manufacturers keep using and expecting us to replace them on our
own dime. IF it continues, I will go to a 30 day warranty.
Bubba

Posted by Dr. Hardcrab on June 23, 2008, 7:39 pm


> Hey Crabby :-)
> As you can see from the posts in here (Especially Stormy's) you have
> just put yourself into the same gene pool as Stormy. If you, Stormy
> and every other HVAC contractor start installing equipment that was
> purchased cheaply over the internet you may soon finding yourself only
> selling labor and NOT equipment mark up. Its your choice but I dont
> find it a wise one. These internet companies have it made. They sell a
> box, dont have to warrant it, and then give the names of companies in
> the customers area that will supposedly install it. Sounds like a nice
> GIG! Screw em.

Yeah, we've only done two over the past 3 years. Most of the time when I
tell
them $1000.00 to install they go elsewhere.

I think we'll just stay away from 'em. I got too much regular to keep me
busy right
now anywho.....


Posted by Stormin Mormon on June 23, 2008, 10:00 pm
I'm a bit slow for work. A couple years ago, I got a call from a guy who
wanted me to finish up his install. Had the outdoor unit, and some copper on
the ceiling. I cut in the evaporator, did the sweats. Vacuum out the lines.
Some wiring. Open the service valves, get the system running.

Went flat in bout two days. I thought it mighta been one of my sweats. Redid
the fitting, and put in couple pounds refrigerant for testing. Couple days
later, no cooling. Found the evaporator had some serious leaks. Suggested
he get a different evaporator, and call me back. He wasn't too happy about
three hours labor, and five pounds of refrigerant.

--
Christopher A. Young
Learn more about Jesus
www.lds.org
.




> Hey Crabby :-)
> As you can see from the posts in here (Especially Stormy's) you have
> just put yourself into the same gene pool as Stormy. If you, Stormy
> and every other HVAC contractor start installing equipment that was
> purchased cheaply over the internet you may soon finding yourself only
> selling labor and NOT equipment mark up. Its your choice but I dont
> find it a wise one. These internet companies have it made. They sell a
> box, dont have to warrant it, and then give the names of companies in
> the customers area that will supposedly install it. Sounds like a nice
> GIG! Screw em.

Yeah, we've only done two over the past 3 years. Most of the time when I
tell
them $1000.00 to install they go elsewhere.

I think we'll just stay away from 'em. I got too much regular to keep me
busy right
now anywho.....



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