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Posted by Bubba on February 16, 2007, 10:47 am
On Fri, 16 Feb 2007 00:37:02 GMT, gofish@gonefishin.net wrote:
>
>>Customer calls without heat. Has a Lennox G26Q3-75-1. Its 12yrs old.
>>Blower control board is out. Heat comes on, no blower. Heats up to the
>>limit setting. Limit opens and fan kicks into high speed. Runs, cools
>>off and lopsided cycle starts all over.
>>I called the local Lennox warehouse and they toss me off to their 800
>>number. I call them looking for a 48K98 board. They are on back-order
>>tilll probably the 20th? Then when they are in it takes couple days to
>>ship to me?? WTF?? How do they think people will wait for this chit
>>while the customers are freezing their asses off?
>>Any Lennox dealers out there? Do you guys have any local pick up of
>>parts or are you dumped to their 800 number and everything gets
>>shipped to you?
>>"Atta-Boy-Dave"
>>Bubba
>
>
>Ha! You think Lennox gots problems, I went into my local Carrier
>distributor on Jan 10 to order parts needed to replace a hx on a 7.5
>ton gas pack. Counter guy says yep, all parts are in stock in
>Syracuse NY, except one part, and the factory is showing negative six
>for that part. WTF is a negative six? I just got confirmation today
>I will be getting that part on 2-19. Six effing weeks without heat on
>a unit thats been in production for at least 12 years, all because
>Carrier is incapable of stocking parts.
>
>Bubba, theres a local pickup Lennox distribution hub here, you want me
>to see if they got the board?
Thanks for the offer but supposedly no one has one. Since I got the
customers heat back on, he said to give him about a week and then
order it. He's kinda tapped right now. I told him Id do it now anyways
and just wait to get paid. He said Nahh, just give him a week.
Who am I to argue.
Bubba
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