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Posted by Bubba on December 10, 2006, 10:13 am
.........and you're living in a dream world. You'll find out as soon
as your first "warranty" part gives up on you. Here's a hint. It will
be in less than a year. Let us all know how well it didnt go.
Bubba
On 10 Dec 2006 05:56:23 -0800, "jamesgangnc"
>I don't think this will stand up if someone actually took goodman to
>court over it. You can't selectively warranty something based on the
>retail vehicle of distribution. And it is wholesalers that are selling
>them over the internet. How will goodman figure out which unit went
>out the door and which went out the internet? The guy is probably
>right, if the local service guy submits the part for warrenty it will
>probably be honored. After all goodman doesn't have any history on the
>machine past the wholesaler. They would have to stop honoring the
>warranty on everything that wholesaler gets and that would be like
>saying don't bother buying our product. This is just their out when
>joe blow homeowner calls and wants a part and lets it slip that he
>bought the unit over the internet.
>
>At first it was mostly goodman/janitrol but now you can get just about
>any brand you want over the internet.
>
>AKS wrote:
>> This heating or air conditioning product is warranted by Goodman
>>
>> Manufacturing Company, L.P. ("Goodman") to be free from defects in
>>
>> materials and workmanship under normal use and maintenance, as
>>
>> described below:
>>
>> . The HEAT EXCHANGER is warranted for the LIFETIME of the
>>
>> original purchaser and his or her spouse, or for so long as either of
>>
>> them owns the home in which it was originally installed (whichever
>>
>> ends first), except as provided below. However, this lifetime warranty
>>
>> applies only if:
>>
>> (1) The unit is installed in an owner-occupied, single-family
>>
>> residence, and
>>
>> (2) The unit is registered with Goodman within 30 days after either
>>
>> the original installation or the closing on your home (if the product
>>
>> is installed in a new home). Registration can be completed online
>>
>> at www.goodmanmfg.com or by filling out the card accompanying
>>
>> this warranty.
>>
>> . If the lifetime warranty on the HEAT EXCHANGER does not apply,
>>
>> the HEAT EXCHANGER is warranted for 20 YEARS, except as
>>
>> provided below.
>>
>> . All remaining parts are warranted for a period of 5 YEARS, except
>>
>> as provided below.
>>
>> Neither warranty continues after the product is removed from the
>>
>> location where it was originally installed.
>>
>> Neither warranty applies to, and no warranty is offered by Goodman
>>
>> on, any product ordered over the Internet.
>>
>> Regardless of time of registration, the warranty period begins on the
>>
>> date of the original installation. If that date cannot be verified, the
>>
>> warranty period begins three months after the month of manufacture
>>
>> (indicated by the first four digits of the serial number (yymm)).
>>
>> As its only responsibility, and your only remedy, Goodman will furnish
>>
>> (i) a replacement part, without charge for the part only, to replace any
>>
>> part that is found to be defective due to workmanship or materials
>>
>> under normal use and maintenance, or (ii) for a heat exchanger that
>>
>> is covered by the lifetime warranty and that fails in the first 10 years,
>>
>> a new, equivalent furnace. For warranty credit, the defective part
>>
>> must be returned to a Goodman heating and air conditioning products
>>
>> distributor by a state certified or licensed contractor. Any part replaced
>>
>> pursuant to this warranty is warranted only for the unexpired portion of
>>
>> the warranty term applying to the original part.
>>
>> These warranties do not apply to labor, freight, or any other cost
>>
>> associated with the service, repair or operation of the product.
>>
>> These warranties are in lieu of all other express warranties. ALL
>>
>> IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO
>>
>> WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
>>
>> PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS
>>
>> WARRANTY. Some states do not allow limitations on how long an
>>
>> implied warranty lasts, so the above limitation may not apply to you.
>>
>> GOODMAN SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL OR
>>
>> CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO
>>
>> EXTRA UTILITY EXPENSES OR DAMAGES TO PROPERTY. Some
>>
>> states do not allow the exclusion or limitation of incidental or
>>
>> consequential damages, so the above exclusion may not apply to
>>
>> you.
>>
>> Goodman is not responsible for:
>>
>> 1. Damage or repairs required as a consequence of faulty
>>
>> installation or application.
>>
>> 2. Damage as a result of floods, fires, winds, lightning,
>>
>> accidents, corrosive atmosphere or other conditions beyond
>>
>> the control of Goodman.
>>
>> 3. Use of components or accessories not compatible with this
>>
>> unit.
>>
>> 4. Products installed outside the United States or Canada.
>>
>> 5. Normal maintenance as described in the installation and
>>
>> operating manual, such as cleaning of the coils, filter
>>
>> cleaning and/or replacement and lubrication.
>>
>> 6. Parts not supplied or designated by Goodman.
>>
>> 7. Damage or repairs required as a result of any improper use,
>>
>> maintenance, operation or servicing.
>>
>> 8. Failure to start due to interruption and/or inadequate
>>
>> electrical service.
>>
>> 9. Any damage caused by frozen or broken water pipes in the
>>
>> event of equipment failure.
>>
>> 10. Changes in the appearance of the product that do not
>>
>> affect its performance.
>>
>> This warranty gives you specific legal rights, and you may also have
>>
>> other rights that may vary from state to state.
>>
>> For further information about this warranty, contact Goodman Consumer
>> Affairs
>>
>> at (877) 254-4729 or by mail to 7401 Security Way, Houston, Texas 77040.
>>
>> Models: GDT, GMT, GMNT, GDS8, GHS8, GMV8, GMS8, GMS9, GCS9, GCV9 and GMV9
>>
>> LIMITED WARRANTY
>>
>> Owner Name
>>
>> Address of Installation
>>
>> City/State/Zip
>>
>> Installer Name
>>
>> City/State/Zip
>>
>> Phone # / Fax #
>>
>> Distributor Name
>>
>> City/State/Zip
>>
>> Phone # / Fax #
>>
>> Model # & Serial #
>>
>> Installation Date
>>
>> © 2004-2005 Goodman Manufacturing Company, L.P.
>>
>> Air Conditioning & Heating
>>
>> Part No. PW-327A
>>
>> Printed in USA
>>
>> 01/05
>>
>> This Limited Warranty is applicable for installations of the
>> above-referenced model occuring on or after January 7, 2005.
>>
>>
>>
>> > On 8 Dec 2006 23:34:35 -0800, infinigy@gmail.com wrote:
>> >
>> >>I know Goodman doesnt waranty them if you tell them where you bought
>> >>it....but according
>> >>
>> >>to my installer...and like i said he does have a hvac biz and is fully
>> >>certified and does install
>> >>
>> >>goodmans (which he couldnt touch the price i got....he tried) He
>> >>said if ever theres a
>> >>
>> >>problem he will just go to hvac supply house order part and sign he
>> >>installed....like he does
>> >>
>> >>many other goodmans and put my serial number down....and it will be
>> >>covered he assured
>> >>
>> >>me goodman doesnt know which units went to who....and as far as they
>> >>know i bought it
>> >>
>> >>off him.....but yes i agree for most people they wouldnt have a
>> >>warranty.....its a risk ive
>> >>
>> >>taken on many things ive bought off internet....against local dealers
>> >>advice...including a
>> >>
>> >>movado watch and polk audio speakers....which polk tells you dont
>> >>do...but hey...$3200 set
>> >>
>> >>of speakers for $1700....as you can see ive saved tons of money taking
>> >>this risk and HAVE
>> >>
>> >>NEVER HAD A PROBLEM....and its only been a couple days...but my furnace
>> >>is doing an
>> >>
>> >>AWSOME job more of an improvement then i even expected over my old
>> >>Tappan...and runs quite as can be...im very pleased with my decision.
>> >
>> > If you look hard enough you can find anyone that will do anything.
>> > You are clueless and your installer either just took the money and
>> > doesnt care or he also is clueless.
>> > All you have to do is go to www.goodmanmfg.com and look up the
>> > warranty. It is very specific stating that anything bought through the
>> > internet is NOT warrantied. They have a real simple way of tracking
>> > it. It's something silly called a serial number. Every number is
>> > different.
>> > When your installer comes back to replace a part under warranty he
>> > will have to turn in the homeowner name, address, install date, model
>> > and serial number. The warranty part will be denied either at the time
>> > he picks up the part or later and they will charge his account back.
>> > In my area we have several Goodman supply houses. If you try and take
>> > a part back to the one where you did NOT purchase it, they will NOT
>> > warranty the part.
>> > Have fun with your new purchase. You saved money now and you will pay
>> > through the nose later in failed parts. Goodman is notorious for
>> > parts.
>> > Bubba
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