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Posted by =?iso-8859-15?Q?Tekkie=AE?= on July 15, 2006, 10:13 pm
Jeff Wisnia posted for all of us...
I don't top post - see either inline or at bottom.
> Edwin Pawlowski wrote:
>
> > This was posted on another newsgroup, but since many of us here use these
> > (loosely to home repair) related services, I though many would be
> > interested.
> >
> > From a recent Los Angeles TV station news segment:
> >
> > http://www.nbc4.tv/video/9152183/detail.html
> >
> >
>
> I'm not suprised one bit.
>
> I generally use Jiffy Lube for oil changes, just to save the time of
> having to drop my car off somewhere and return for it, but I never let
> 'em sell me anything BUT an oil/filter change. And, I watch through the
> window and raise the hood before I leave to make sure the part of the
> filter I can see looks brand new. (I suppose they could just wipe the
> grime off the old one, huh?)
>
> Jiffy Lube around here had an obnoxious practice of tacking on an extra
> buck and a half to their advertised prices for "waste oil disposal".
> That charge was described on a small notice on the front of the service
> counter of a size which a lawyer would describe as, "One designed to
> suppress the transfer of information."
>
> That practice violated a state law here which says that places selling
> motor oil in quantities greater than some limited amount (Like maybe the
> few quarts a week that a "Store 24" would sell.) had to take used oil in
> for disposal at no charge.
>
> I expect that law was designed to encourage DIY oil changers to return
> used oil to a merchant rather than just dumping it down a storm drain to
> avoid paying a disposal charge.
>
> After a couple of years of paying that fee, and just for shits and
> grins, I tossed a two gallon gan in my car when I went to Jiffy Lube for
> an oil change and asked if they'd put my old oil in it. I told the guy
> that I heated my garage/workshop with a waste oil burner in the winter.
> They refused, saying it was against company policy to do that.
>
> Somebody with more time to waste than me must have pushed the matter,
> because last year SWMBO and I each received a $5 settlement coupon from
> Jiffy Lube, which I'm sure was far less than the total of the $1.50
> charges we'd paid several times a year for at least five years, but half
> a loaf is better than none, isn't it?
>
> Well, maybe not....
>
> When I tried using the $5 settlement coupon on our next oil change my
> local Jiffy Lube place didn't consider it the same as "cash". They
> wouldn't let me use it in conjunction with the "$8 off your next oil
> change" card they always send me a couple of months after I've been
> there. It was "one or the other", so I used the "$8 off" one, tore up
> the $5 settlement card, and dropped it in their wastebasket.
>
> Just to find out whether this was maybe a local Jiffy Lube asshole
> excersizing his "positional authority" I rang up their 800 number and
> was told by a Jiffy Lube customer relations guy that the "terms of that
> settlement" included permitting them to not accept those $5 settlement
> cupons in conjunction with any other discounts. He did tell me that I
> was far from the first irritated customer to call about that.
>
> Some "settlement", huh? They're just another bunch of sharp cookies
> selling Girl Scouts.
>
> Jeff
>
>
But yet you STILL go... Shame on you.
--
Tekkie
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