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Posted by Edwin Pawlowski on December 9, 2006, 4:31 pm
> My specific instructions to
> them were to install something to protect the rear door and
> window from rain.
>
> We hard our first rain, and the awning didn't work at all. There is
> a small gap where the canvas awning meets the side of the house.
> Water is pouring through the gap, down onto the door and window.
>
> Am I being reasonable in expecting the canvas awning to have kept
> the water out?
This is a picky, but important point. They are protecting the door from
rain. They are not protecting the door from water running down the side of
the house.
There should have been better communication as to exactly what you wanted as
a result and what the capability of the awning is. Perhaps it can be
corrected with a different mounting setup, a flashing board over the awning
tops, etc. I'd guess that it can be corrected, fairly easily, and everyone
will be happy. Talk to the installer, let him know your problem, see what
he can come up with.
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