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Posted by Ashton Crusher on May 30, 2008, 1:07 am
On Sun, 25 May 2008 07:57:14 -0700, "The Ranger"
>message
>
>> On 5/24/2008 8:12 PM Puddin' Man spake thus:
>> About 12 years ago I bought one of those "Best Buy"
>> Craftsman garden hoses. The hose material itsownself
>> looks like it might outlive me, but the threaded aluminum
>> connector on the end is flimsy.
>> The unit hasn't been mis-used at all, but the connector
>> is bent. It leaks a fair amount. It has a "forever" warranty.
>>
>> If I drained the damned thing, packed it up, and brought
>> it to a Sears store for replacement, what should I
>> expect? Do they *really* honor their warranties?
>
>Yes, they still honor the Craftsman warranties on the tools.
>You might not find that exact hose still stocked but they'll
>provide a similar product. Have you attempted to "bend" the
>end-fitting back into shape with pliers or other toothed tools?
>If so, that might make returning it more difficult (they'll
>still accept it but you'll have to stand there longer and
>probably talk to a lead or dept. manager. BTW: If you change
>out the end-fitting, though, it'll void the warranty when the
>hose does finally deteriorate.
>
>The Ranger
>
I've got a "Craftsman Professional" 3.5 ton floor jack that leaks.
When I called about the warranty they told me one year and that's all.
Don't have the reciept or papers anymore.
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