Deck is done!!! - GOOD CONTRACTOR ALERT!!!

Posted by SilverUnicorn on August 27, 2005, 9:54 am

Well boy was this refreshing.......Le me begin by stating that I have
absolutely NO connection with this company other than being a customer of
theirs by hiring them to build our deck.

Pictures are here, and story is below:

http://www.flickr.com/photos/91696572@N00/36785729/in/photostream/

The deck is Pressute Treated framing with Trex accents (saddle color) with
reinforced PVC railings with 12 Watt lights on each post cap.

We contracted a company, Deck Tech, www.decktechusa.com back in April to
build our deck. We met with the contractor, formulated a deck design, and
drew up a contract. At that time, he gave us a start date of August 15th.
When we built our house I got very used to contractors not showing up when
they said they would, so I figured there was no chance this company would
keep the schedule they set 4 MONTHS in advance. We gave them a deposit, and
waited. There was some communication via. phone and e-mails as to the
specifics of Trex color, and lighting, but that was it.

I came home the evening of August 15th to find footer holes dug and a
message on my machine stating that they started the deck building process,
and while digging the footer holes they hit rock (which we knew would happen
and made him aware of at the time). He stated on the machine that they would
be back the next day to complete the footers. They were in fact done the
next day as stated. The crew showed up every day thereafter at 8 am, missing
only one day (which I was made aware of via phone the day before). One day
it was raining (rather steadily) and they were here working.

The workers were friendly, courteous, knowledgeable, polite, and very
respectful of our property. The contract stated that they would clean up the
jobsite when they were done (something I have seen in other contracts, but
was rarely completed well). When the deck was completed, you would have had
NO idea the workers were there. The jobsite was cleaned up better than I
would ever have imagined.

There are still two lights that need to be installed (they are on
backorder and will probably be here Monday) but the quality of the
workmanship is outstanding. They even withheld final payment until the
lights were completed and the electrician hooks them up (which is only
right, but again odd for a contractor, in my experiences). The deck is rock
solid and I feel will give us decades of enjoyment. I think it looks like it
was always there, though the house is 5 years old. While this contractor
does advertise, we hired him on word of mouth. I was told by the company
that paved our driveway (who is a brother of a friend) that this company was
good, and was the only deck builder for which he had heard no negative
comments ever. I can now see why.

If you are looking to have a deck built, and are in the Southeastern PA
area, I would strongly recommend Deck Tech. We are extremely happy with the
service they provided to us.

Posted by SQLit on August 27, 2005, 8:24 am

> Well boy was this refreshing.......Le me begin by stating that I have
> absolutely NO connection with this company other than being a customer of
> theirs by hiring them to build our deck.
> Pictures are here, and story is below:
> http://www.flickr.com/photos/91696572@N00/36785729/in/photostream/
> The deck is Pressute Treated framing with Trex accents (saddle color) with
> reinforced PVC railings with 12 Watt lights on each post cap.
> We contracted a company, Deck Tech, www.decktechusa.com back in April to
> build our deck. We met with the contractor, formulated a deck design, and
> drew up a contract. At that time, he gave us a start date of August 15th.
> When we built our house I got very used to contractors not showing up when
> they said they would, so I figured there was no chance this company would
> keep the schedule they set 4 MONTHS in advance. We gave them a deposit,

and

> waited. There was some communication via. phone and e-mails as to the
> specifics of Trex color, and lighting, but that was it.
> I came home the evening of August 15th to find footer holes dug and a
> message on my machine stating that they started the deck building process,
> and while digging the footer holes they hit rock (which we knew would

happen

> and made him aware of at the time). He stated on the machine that they

would

> be back the next day to complete the footers. They were in fact done the
> next day as stated. The crew showed up every day thereafter at 8 am,

missing

> only one day (which I was made aware of via phone the day before). One day
> it was raining (rather steadily) and they were here working.
> The workers were friendly, courteous, knowledgeable, polite, and very
> respectful of our property. The contract stated that they would clean up

the

> jobsite when they were done (something I have seen in other contracts, but
> was rarely completed well). When the deck was completed, you would have

had

> NO idea the workers were there. The jobsite was cleaned up better than I
> would ever have imagined.
> There are still two lights that need to be installed (they are on
> backorder and will probably be here Monday) but the quality of the
> workmanship is outstanding. They even withheld final payment until the
> lights were completed and the electrician hooks them up (which is only
> right, but again odd for a contractor, in my experiences). The deck is

rock

> solid and I feel will give us decades of enjoyment. I think it looks like

> was always there, though the house is 5 years old. While this contractor
> does advertise, we hired him on word of mouth. I was told by the company
> that paved our driveway (who is a brother of a friend) that this company

was

> good, and was the only deck builder for which he had heard no negative
> comments ever. I can now see why.
> If you are looking to have a deck built, and are in the Southeastern

> area, I would strongly recommend Deck Tech. We are extremely happy with

the

> service they provided to us.

Have you sent a copy of this to them?

Posted by SilverUnicorn on August 27, 2005, 11:31 am

Yes, I sent it also in a private e-mail. I sincerely believe in passing it
on when a job is well done.

Many people are quick to write when somthing goes wrong, but few take the
time to do the same when everything went well.

Chris

>> Well boy was this refreshing.......Le me begin by stating that I have
>> absolutely NO connection with this company other than being a customer of
>> theirs by hiring them to build our deck.
>> Pictures are here, and story is below:
>> http://www.flickr.com/photos/91696572@N00/36785729/in/photostream/
>> The deck is Pressute Treated framing with Trex accents (saddle color)
>> with
>> reinforced PVC railings with 12 Watt lights on each post cap.
>> We contracted a company, Deck Tech, www.decktechusa.com back in April to
>> build our deck. We met with the contractor, formulated a deck design, and
>> drew up a contract. At that time, he gave us a start date of August 15th.
>> When we built our house I got very used to contractors not showing up
>> when
>> they said they would, so I figured there was no chance this company would
>> keep the schedule they set 4 MONTHS in advance. We gave them a deposit,

> and

>> waited. There was some communication via. phone and e-mails as to the
>> specifics of Trex color, and lighting, but that was it.
>> I came home the evening of August 15th to find footer holes dug and a
>> message on my machine stating that they started the deck building
>> process,
>> and while digging the footer holes they hit rock (which we knew would

> happen

>> and made him aware of at the time). He stated on the machine that they

> would

>> be back the next day to complete the footers. They were in fact done the
>> next day as stated. The crew showed up every day thereafter at 8 am,

> missing

>> only one day (which I was made aware of via phone the day before). One
>> day
>> it was raining (rather steadily) and they were here working.
>> The workers were friendly, courteous, knowledgeable, polite, and very
>> respectful of our property. The contract stated that they would clean up

> the

>> jobsite when they were done (something I have seen in other contracts,
>> but
>> was rarely completed well). When the deck was completed, you would have

> had

>> NO idea the workers were there. The jobsite was cleaned up better than I
>> would ever have imagined.
>> There are still two lights that need to be installed (they are on
>> backorder and will probably be here Monday) but the quality of the
>> workmanship is outstanding. They even withheld final payment until the
>> lights were completed and the electrician hooks them up (which is only
>> right, but again odd for a contractor, in my experiences). The deck is

> rock

>> solid and I feel will give us decades of enjoyment. I think it looks like

> it

>> was always there, though the house is 5 years old. While this contractor
>> does advertise, we hired him on word of mouth. I was told by the company
>> that paved our driveway (who is a brother of a friend) that this company

> was

>> good, and was the only deck builder for which he had heard no negative
>> comments ever. I can now see why.
>> If you are looking to have a deck built, and are in the Southeastern

> PA

>> area, I would strongly recommend Deck Tech. We are extremely happy with

> the

>> service they provided to us.

> Have you sent a copy of this to them?
>

Posted by HarleyVa@nospam.com on August 27, 2005, 11:33 am

On Sat, 27 Aug 2005 11:31:39 -0400, "SilverUnicorn"

>Yes, I sent it also in a private e-mail. I sincerely believe in passing it
>on when a job is well done.
>Many people are quick to write when somthing goes wrong, but few take the
>time to do the same when everything went well.
>Chris

quck question...out of curiosity, what did the job cost you?

Posted by SilverUnicorn on August 27, 2005, 11:47 am

> quck question...out of curiosity, what did the job cost you?

It was certainly not cheap, but I would rather pay for quality work than
take the low ball route. Start to finish, with the lighting, deck,
installation, and electrician for the lights the jov came in at $8850. We
had other estimates for a 20' X20' wood deck for around $6000, so we decided
to go with the Trex.

Yes it is expensive, but we went with Trex, which upped the price. We went
with the higher grade railings, which upped the price. The bumpout for the
grill was extra too, as were the lights.

In my opinion, it was money well spent.

All this company does is decks, and they do them damn well.

Chris

> On Sat, 27 Aug 2005 11:31:39 -0400, "SilverUnicorn"

>>Yes, I sent it also in a private e-mail. I sincerely believe in passing it
>>on when a job is well done.
>>Many people are quick to write when somthing goes wrong, but few take the
>>time to do the same when everything went well.
>>Chris

> quck question...out of curiosity, what did the job cost you?

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