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Home Repair - - If it ain't broken, don't fix it. Otherwise look here.
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Posted by woodpassion on August 31, 2006, 5:45 pm
Hi ~ I had a supposed professional build my new shower floor. There is
a good sized dip before the drain right where you stand when you're
taking a shower. I really hate standing in a puddle of water when I'm
taking a shower. The shower does not leak, but it doesn't drain
properly. The company is supposed to be reputable, but when I talk to
the owner he says he will have the tiler call me (his son). They will
not return my phone calls and I will probably have to take them to
court to get any satisfaction. I really hate the idea of having to pay
someone else over $1000 to rip up this floor and do it right. It is
grouted with epoxy grout...is there any way I can pop up the tiles
where the dip is and fix it? Is there any way to fix this without
tearing up the whole flooor? Thanks for your help.
--
woodpassion
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Posted by Stubby on August 31, 2006, 7:50 pm
woodpassion wrote:
> Hi ~ I had a supposed professional build my new shower floor. There is
> a good sized dip before the drain right where you stand when you're
> taking a shower. I really hate standing in a puddle of water when I'm
> taking a shower. The shower does not leak, but it doesn't drain
> properly. The company is supposed to be reputable, but when I talk to
> the owner he says he will have the tiler call me (his son). They will
> not return my phone calls and I will probably have to take them to
> court to get any satisfaction. I really hate the idea of having to pay
> someone else over $1000 to rip up this floor and do it right. It is
> grouted with epoxy grout...is there any way I can pop up the tiles
> where the dip is and fix it? Is there any way to fix this without
> tearing up the whole flooor? Thanks for your help.
>
You might be able to add a layer of cement and a second layer of floor
tiles. This means changing the drain. Sometimes they simply screw out
after removing the grout from the original installation.
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Posted by Richard J Kinch on September 1, 2006, 4:22 am
woodpassion writes:
> is there any way I can pop up the tiles
> where the dip is and fix it?
The chances of you or the original guy succeeding at that are less than the
chances of the original guy having done it right to start with, so
practically speaking, no.
You either live with this, or hire a lawyer, starting with a nastygram that
you want this corrected. The nastygram may work and it won't cost you a
whole lawsuit in legal fees. If the lawyer is any good, he will want
documentation (photos) that prove the flaw exists. But if this is a $1000
matter then a good lawyer will not want to get involved.
Your essential problem is that somehow this guy got paid before the work
passed your inspection.
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Posted by trbo20 on September 1, 2006, 10:13 am
If the shower pan is CPE, and it almost certainly is, then it will
probably never leak. This is especially true if there's no seam.
You will eventually have a problem with mold and discoloration,
however.
Send a certified letter spelling out your expectations and give them a
reasonable deadline to hear back from them. If they still try to avoid
you, go to small claims court and file.
Filing fees are generally less than $40, and just initiating the
process is often enough to spur them into action. I don't imagine a
Judge will side against you, but make sure your ducks are in a row.
AFTER they've fixed it, contact your local licensing authority, the
BBB, and anyone else you can think of (Union?). Avoiding a disgruntled
customer is a terrible way to do business.
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> a good sized dip before the drain right where you stand when you're
> taking a shower. I really hate standing in a puddle of water when I'm
> taking a shower. The shower does not leak, but it doesn't drain
> properly. The company is supposed to be reputable, but when I talk to
> the owner he says he will have the tiler call me (his son). They will
> not return my phone calls and I will probably have to take them to
> court to get any satisfaction. I really hate the idea of having to pay
> someone else over $1000 to rip up this floor and do it right. It is
> grouted with epoxy grout...is there any way I can pop up the tiles
> where the dip is and fix it? Is there any way to fix this without
> tearing up the whole flooor? Thanks for your help.
>