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Dishwasher problem KD 04-14-2008
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Posted by KD on April 14, 2008, 4:34 pm
>
>
>
>
>
>
>
>
>
> > > > > > OK, so I had a handyman at my place the other day to install my =
new
> > > > > > kitchen faucet, among other things.
>
> > > > > > Works =A0great, looks great (aside from the fact that now my sin=
k looks
> > > > > > like crap next to the shiny new faucet). I went out, my husband
> > > > > > decided to start the dishwasher.
>
> > > > > > I came home maybe 15 minutes after he started it, and it sounded=
funny
> > > > > > to me. I opened it, and there was no water in it. I've tried a f=
ew
> > > > > > times since then, and the darned thing won't fill.
>
> > > > > > I suspect that it ran a bit with the water shutoff under the sin=
k in
> > > > > > the closed position. But if it's open now, it should work right?=

> > > > > > Unless a) running it while water was shut off did something terr=
ible
> > > > > > to the dishwasher we just bought in January, or b) running it wh=
ile
> > > > > > water was shut off caused an airlock of some kind in the line wh=
ich
> > > > > > simply needs to be cleared.
>
> > > > > > Anyone have any thoughts on this?
>
> > > > > > Thanks,
>
> > > > > > KD
>
> > > > > Obviously if everything was working fine previously then the handy=
man
> > > > > caused this malfunction and should be called back to diagnose the
> > > > > problem. =A0Check this site: =A0http://www.appliance411.com/parts/=
partslists.shtml
> > > > > ....and see if there is a reset button on your unit. =A0If anythin=
g
> > > > > running it without water may have triggered the valve to shut off.=

> > > > > Fill the washer with water by hand and set it to the drain cycle a=
nd
> > > > > see if the water gets pumped out. =A0Without the make and model it=
's
> > > > > very hard to diagnose it here.- Hide quoted text -
>
> > > > > - Show quoted text -
>
> > > > I did try unplugging the unit to see if that would help, and I am
> > > > going to call back handyman guy to fix it if I can't get it going. T=
he
> > > > machine still does make noise when turned on, so that would suggest
> > > > that the fuse is not blown, n'est pas? I have an older fuse box with=

> > > > plug fuses.
>
> > > > It wasn't immediately apparent to me which setting was OFF for the
> > > > water (yes, insert *duh* here). So I tried running it both ways,
> > > > neither will fill it.
>
> > > > Meanwhile, I'll give putting water into it manually a go, see if tha=
t
> > > > will help. The dishwasher is a Whirlpool, model GU2300XTSQ.
>
> > > > Good to know that it's unlikely WE did anything to kill it by simply=

> > > > running it. Hopefully it's not a serious problem! Thanks for the
> > > > suggestions.
>
> > > > KD- Hide quoted text -
>
> > > > - Show quoted text -
>
> > > re: It wasn't immediately apparent to me which setting was OFF for the=

> > > water
>
> > > Unless you have something out of the ordinary, figuring out Off vs On
> > > for your shutoffs should be fairly simple:
>
> > > If you have a straight flat handle, then:
> > > If it is in-line with (parallel to) the pipe the water would be On.
> > > If it is at a right angle (perpendicular) to the pipe the water would
> > > be Off.
>
> > > If you have a round or oval handle that turns in a circle, the
> > > standard rule of righty-tighty, lefty-loosey applies. Turned fully to
> > > the right, while facing the handle is Off, turned fully to the left is=

> > > On.
>
> > > One note: You should never turn that type of valve to the fully on,
> > > hard up against the stop position. Turn it fully on and then back it
> > > off about an eighth of a turn. You want a little room to move the
> > > valve in case it gets frozen from non-use. If it gets frozen in the
> > > fully-on position, you might not be able to turn the water off in an
> > > emergency situation. With a little wiggle room in both directions,
> > > you're more likely to be able to free it up.- Hide quoted text -
>
> > > - Show quoted text -
>
> > Thanks for the info. After trying it both ways yesterday, I crawled in
> > a little closer with my flashlight and saw on the flat handle that
> > there were arrows for OPEN and CLOSE. So it is indeed in the OPEN
> > position, parallell to the pipe. Good to know not to turn it fully on
> > though.
>
> > Anyhow, still no water in it. Will see what handyman guy tells me.
>
> > KD- Hide quoted text -
>
> > - Show quoted text -
>
> You missed my point! The type that you do not turn fully are the round
> or oval handle types. The ball-valves with the straight handles do not
> have this problem and can be set fully in-line with the pipe.
>
> BTW...check the valve for your main - if it is not a ball valve, you
> might want to see if it is fully on and if so, back it off just in
> case. You *really* want that valve to work in an emergency just in
> case you can't get some other valve in the house turned off.- Hide quoted =
text -
>
> - Show quoted text -

Oh, sorry, didn't read that right.

Handyman guy was just here, took a quick look and has deemed it
coincidental that the dishwasher failed at the same time of the faucet
replacement. I'm not sure what to think of that, seems VERY
coincidental Anyhow, the dishwasher is still under warranty and I have
fortunately found the receipt. Whirlpool technician is coming on
Thursday.

KD

Posted by Jeff Wisnia on April 14, 2008, 4:59 pm
KD wrote:
>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>>>>>>OK, so I had a handyman at my place the other day to install my new
>>>>>>>kitchen faucet, among other things.
>>
>>>>>>>Works great, looks great (aside from the fact that now my sink looks
>>>>>>>like crap next to the shiny new faucet). I went out, my husband
>>>>>>>decided to start the dishwasher.
>>
>>>>>>>I came home maybe 15 minutes after he started it, and it sounded funny
>>>>>>>to me. I opened it, and there was no water in it. I've tried a few
>>>>>>>times since then, and the darned thing won't fill.
>>
>>>>>>>I suspect that it ran a bit with the water shutoff under the sink in
>>>>>>>the closed position. But if it's open now, it should work right?
>>>>>>>Unless a) running it while water was shut off did something terrible
>>>>>>>to the dishwasher we just bought in January, or b) running it while
>>>>>>>water was shut off caused an airlock of some kind in the line which
>>>>>>>simply needs to be cleared.
>>
>>>>>>>Anyone have any thoughts on this?
>>
>>>>>>>Thanks,
>>
>>>>>>>KD
>>
>>>>>>Obviously if everything was working fine previously then the handyman
>>>>>>caused this malfunction and should be called back to diagnose the
>>>>>>problem. Check this site:
http://www.appliance411.com/parts/partslists.shtml
>>>>>>....and see if there is a reset button on your unit. If anything
>>>>>>running it without water may have triggered the valve to shut off.
>>>>>>Fill the washer with water by hand and set it to the drain cycle and
>>>>>>see if the water gets pumped out. Without the make and model it's
>>>>>>very hard to diagnose it here.- Hide quoted text -
>>
>>>>>>- Show quoted text -
>>
>>>>>I did try unplugging the unit to see if that would help, and I am
>>>>>going to call back handyman guy to fix it if I can't get it going. The
>>>>>machine still does make noise when turned on, so that would suggest
>>>>>that the fuse is not blown, n'est pas? I have an older fuse box with
>>>>>plug fuses.
>>
>>>>>It wasn't immediately apparent to me which setting was OFF for the
>>>>>water (yes, insert *duh* here). So I tried running it both ways,
>>>>>neither will fill it.
>>
>>>>>Meanwhile, I'll give putting water into it manually a go, see if that
>>>>>will help. The dishwasher is a Whirlpool, model GU2300XTSQ.
>>
>>>>>Good to know that it's unlikely WE did anything to kill it by simply
>>>>>running it. Hopefully it's not a serious problem! Thanks for the
>>>>>suggestions.
>>
>>>>>KD- Hide quoted text -
>>
>>>>>- Show quoted text -
>>
>>>>re: It wasn't immediately apparent to me which setting was OFF for the
>>>>water
>>
>>>>Unless you have something out of the ordinary, figuring out Off vs On
>>>>for your shutoffs should be fairly simple:
>>
>>>>If you have a straight flat handle, then:
>>>>If it is in-line with (parallel to) the pipe the water would be On.
>>>>If it is at a right angle (perpendicular) to the pipe the water would
>>>>be Off.
>>
>>>>If you have a round or oval handle that turns in a circle, the
>>>>standard rule of righty-tighty, lefty-loosey applies. Turned fully to
>>>>the right, while facing the handle is Off, turned fully to the left is
>>>>On.
>>
>>>>One note: You should never turn that type of valve to the fully on,
>>>>hard up against the stop position. Turn it fully on and then back it
>>>>off about an eighth of a turn. You want a little room to move the
>>>>valve in case it gets frozen from non-use. If it gets frozen in the
>>>>fully-on position, you might not be able to turn the water off in an
>>>>emergency situation. With a little wiggle room in both directions,
>>>>you're more likely to be able to free it up.- Hide quoted text -
>>
>>>>- Show quoted text -
>>
>>>Thanks for the info. After trying it both ways yesterday, I crawled in
>>>a little closer with my flashlight and saw on the flat handle that
>>>there were arrows for OPEN and CLOSE. So it is indeed in the OPEN
>>>position, parallell to the pipe. Good to know not to turn it fully on
>>>though.
>>
>>>Anyhow, still no water in it. Will see what handyman guy tells me.
>>
>>>KD- Hide quoted text -
>>
>>>- Show quoted text -
>>
>>You missed my point! The type that you do not turn fully are the round
>>or oval handle types. The ball-valves with the straight handles do not
>>have this problem and can be set fully in-line with the pipe.
>>
>>BTW...check the valve for your main - if it is not a ball valve, you
>>might want to see if it is fully on and if so, back it off just in
>>case. You *really* want that valve to work in an emergency just in
>>case you can't get some other valve in the house turned off.- Hide quoted text
-
>>
>>- Show quoted text -
>
>
> Oh, sorry, didn't read that right.
>
> Handyman guy was just here, took a quick look and has deemed it
> coincidental that the dishwasher failed at the same time of the faucet
> replacement. I'm not sure what to think of that, seems VERY
> coincidental Anyhow, the dishwasher is still under warranty and I have
> fortunately found the receipt. Whirlpool technician is coming on
> Thursday.
>
> KD

Let us know what the tech finds. My curious mind wants to know.

Jeff

--
Jeffry Wisnia
(W1BSV + Brass Rat '57 EE)
The speed of light is 1.8*10^12 furlongs per fortnight.


Posted by Red Green on April 14, 2008, 10:06 pm


>
> Oh, sorry, didn't read that right.
>
> Handyman guy was just here, took a quick look and has deemed it
> coincidental that the dishwasher failed at the same time of the faucet
> replacement. I'm not sure what to think of that, seems VERY
> coincidental Anyhow, the dishwasher is still under warranty and I have
> fortunately found the receipt. Whirlpool technician is coming on
> Thursday.
>
> KD



> and has deemed it coincidental that the dishwasher failed at the
> same time of the faucet replacement.

LOL! Is it ever any other way?!

> the dishwasher is still under warranty and I have
> fortunately found the receipt. Whirlpool technician is coming on
> Thursday.

Oh this outta be good. Both will be pointing the finger at each other.


KD, be sure to follow up on this after the Whirlpool tech comes by.

Posted by KD on April 15, 2008, 8:51 am
g2000hse.googlegroups.com:
>
>
>
> > Oh, sorry, didn't read that right.
>
> > Handyman guy was just here, took a quick look and has deemed it
> > coincidental that thedishwasherfailed at the same time of the faucet
> > replacement. I'm not sure what to think of that, seems VERY
> > coincidental Anyhow, thedishwasheris still under warranty and I have
> > fortunately found the receipt. Whirlpool technician is coming on
> > Thursday.
>
> > KD
> > and has deemed it coincidental that thedishwasherfailed at the
> > same time of the faucet replacement.
>
> LOL! Is it ever any other way?!
>
> > thedishwasheris still under warranty and I have
> > fortunately found the receipt. Whirlpool technician is coming on
> > Thursday.
>
> Oh this outta be good. Both will be pointing the finger at each other.
>
> KD, be sure to follow up on this after the Whirlpool tech comes by.

*sigh* Yes, pointing their fingers at each other is what I'm afraid
of, because if no one will take responsibility, only one party will be
on the hook to pay - and it won't be either one of them. :(

Posted by KD on April 17, 2008, 9:11 am
>
>
>
>
>
@8g2000hse.googlegroups.com:
>
> > > Oh, sorry, didn't read that right.
>
> > > Handyman guy was just here, took a quick look and has deemed it
> > > coincidental that thedishwasherfailed at the same time of the faucet
> > > replacement. I'm not sure what to think of that, seems VERY
> > > coincidental Anyhow, thedishwasheris still under warranty and I have
> > > fortunately found the receipt. Whirlpool technician is coming on
> > > Thursday.
>
> > > KD
> > > and has deemed it coincidental that thedishwasherfailed at the
> > > same time of the faucet replacement.
>
> > LOL! Is it ever any other way?!
>
> > > thedishwasheris still under warranty and I have
> > > fortunately found the receipt. Whirlpool technician is coming on
> > > Thursday.
>
> > Oh this outta be good. Both will be pointing the finger at each other.
>
> > KD, be sure to follow up on this after the Whirlpool tech comes by.
>
> *sigh* Yes, pointing their fingers at each other is what I'm afraid
> of, because if no one will take responsibility, only one party will be
> on the hook to pay - and it won't be either one of them. :(- Hide quoted t=
ext -
>
> - Show quoted text -

OK, Whirlpool guy just left. He says it's a water supply problem! My
response to that is *duh* - I know that there's no water. But he tried
replacing a valve in the dishwasher but that did not fix the problem,
tech says there's nothing wrong with the dishwasher.

My husband is the one that's home looking after this. Next step is to
call the handyman back, see what (if anything) he can do about the
apparent plumbing issue!

Some other details:

When handyman was putting in the new faucet, he could not get the hot
water valve to turn off the water all the way. I did not want to take
the time and money to repair that at this time, so I told him to just
turn off the water main to do the work, which we did.

Since having this problem, handyman says that the work he did couldn=92t
be the problem, as the dishwasher hot water tap is below the water
turnoff for the sink, which in theory means that the dishwasher gets
water supply first. The sink still does produce hot water.

Handyman also says in feeling the copper pipe on the other side of the
dishwasher supply valve, it=92s hot, so water is still going into it. I
don=92t think it=92s THAT hot, maybe the valve could be toast?

I was SO wanting to get my dishwasher on the go again today! *whine*

KD

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