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Posted by KD on April 17, 2008, 11:23 am
On Apr 17, 12:05=A0pm, trad...@optonline.net wrote:
>
>
>
>
>
> > Is the hot water feed to the dishwasher copper all the way? For me the
> > dishwasher has a rubber hose that clamps onto the water pipe under the s=
ink.
> > It would be quite easy to disconnect the hose and tell for certain if wa=
ter
> > was flowing through the copper pipe or not.
>
>
>
>
om:
>
> > > > > Oh, sorry, didn't read that right.
>
> > > > > Handyman guy was just here, took a quick look and has deemed it
> > > > > coincidental that thedishwasherfailed at the same time of the fauc=
et
> > > > > replacement. I'm not sure what to think of that, seems VERY
> > > > > coincidental Anyhow, thedishwasheris still under warranty and I ha=
ve
> > > > > fortunately found the receipt. Whirlpool technician is coming on
> > > > > Thursday.
>
> > > > > KD
> > > > > and has deemed it coincidental that thedishwasherfailed at the
> > > > > same time of the faucet replacement.
>
> > > > LOL! Is it ever any other way?!
>
> > > > > thedishwasheris still under warranty and I have
> > > > > fortunately found the receipt. Whirlpool technician is coming on
> > > > > Thursday.
>
> > > > Oh this outta be good. Both will be pointing the finger at each othe=
r.
>
> > > > KD, be sure to follow up on this after the Whirlpool tech comes by.
>
> > > *sigh* Yes, pointing their fingers at each other is what I'm afraid
> > > of, because if no one will take responsibility, only one party will be=
> > > on the hook to pay - and it won't be either one of them. :(- Hide quot=
ed
> > > text -
>
> > > - Show quoted text -
>
> > OK, Whirlpool guy just left. He says it's a water supply problem! My
> > response to that is *duh* - I know that there's no water. But he tried
> > replacing a valve in the dishwasher but that did not fix the problem,
> > tech says there's nothing wrong with the dishwasher.
>
> It's unbelievable how a tech can have such poor diagnostic skills..
> With a reported problem like this, after checking the obvious, like
> supply valve under the sink open, float in dishwasher not stuck, I'd
> disconnect the water supply line at the dishwasher and see if water
> will flow into a pan. =A0 If it didn't, I'd show it to the customer
> demonstrating that it's not the dishwasher that's the problem. =A0 =A0Why
> the moron would waste time changing the dishwasher water valve is
> beyond me.
>
>
>
>
>
> > My husband is the one that's home looking after this. Next step is to
> > call the handyman back, see what (if anything) he can do about the
> > apparent plumbing issue!
>
> > Some other details:
>
> > When handyman was putting in the new faucet, he could not get the hot
> > water valve to turn off the water all the way. I did not want to take
> > the time and money to repair that at this time, so I told him to just
> > turn off the water main to do the work, which we did.
>
> > Since having this problem, handyman says that the work he did couldn=92t=
> > be the problem, as the dishwasher hot water tap is below the water
> > turnoff for the sink, which in theory means that the dishwasher gets
> > water supply first. The sink still does produce hot water.
>
> > Handyman also says in feeling the copper pipe on the other side of the
> > dishwasher supply valve, it=92s hot, so water is still going into it. I
> > don=92t think it=92s THAT hot, maybe the valve could be toast?
>
> > I was SO wanting to get my dishwasher on the go again today! *whine*
>
> > KD- Hide quoted text -
>
> > - Show quoted text -- Hide quoted text -
>
> - Show quoted text -- Hide quoted text -
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> - Show quoted text -
I'm less than impressed myself at this point, although I have to say
that I was not home at the time. My husband reported this to me, and
did not mention if the tech did anything like this, maybe he did for
all I know. I'm thinking not though.
I was also unimpressed with their service scheduling. While I did get
an appointment fairly quickly, the time they provided for the tech to
arrive was between 8 and 4. Of course that meant that either my
husband or myself had to take a full day off work to ensure that we
were there when he arrived.
KD
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