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Electric water heater problem?????

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Electric water heater problem????? CM 01-09-2008
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Posted by CM on January 9, 2008, 5:30 pm
OK folks I have repaired many electric water heaters in my 18 years as a
handyman and have never ran into one that I couldn't fix. The best part is I
am doing this for free for a friend that is out of work.

First I replaced both elements and upper/lower thermostats and flushed the
water heater because it would not make hot water. It still didn't heat the
water. I went back over today and changed them all out again and it still
doesn't work. Yes it has power to it , right up to the top element. What am
I missing?

Thanks

cm



Posted by Dr. Hardcrab on January 9, 2008, 5:45 pm

> OK folks I have repaired many electric water heaters in my 18 years as a
> handyman and have never ran into one that I couldn't fix. The best part is
> I am doing this for free for a friend that is out of work.
>
> First I replaced both elements and upper/lower thermostats and flushed the
> water heater because it would not make hot water. It still didn't heat
> the water. I went back over today and changed them all out again and it
> still doesn't work. Yes it has power to it , right up to the top element.
> What am I missing?
>
> Thanks

I know this sounds like I am questioning your ability, but if you disconnect
the line (coming from the panel) from the heater, are you definitely getting
208/240?

Just a suggestion.....
>
> cm
>


Posted by CM on January 9, 2008, 6:19 pm
Dr.

I have not tested the power with the wires disconnected, only at the
thermostat and at the upper element and I get 220 volts. I did not think it
to test the wires while disconnected. Is that necessary??

You question my abilities/ - ha ha - Right now I question my abilities.

cm


>
>> OK folks I have repaired many electric water heaters in my 18 years as a
>> handyman and have never ran into one that I couldn't fix. The best part
>> is I am doing this for free for a friend that is out of work.
>>
>> First I replaced both elements and upper/lower thermostats and flushed
>> the water heater because it would not make hot water. It still didn't
>> heat the water. I went back over today and changed them all out again and
>> it still doesn't work. Yes it has power to it , right up to the top
>> element. What am I missing?
>>
>> Thanks
>
> I know this sounds like I am questioning your ability, but if you
> disconnect the line (coming from the panel) from the heater, are you
> definitely getting 208/240?
>
> Just a suggestion.....
>>
>> cm
>>
>



Posted by RBM on January 9, 2008, 6:14 pm
I'm not trying to beat on you either, but the first part of a repair is to
determine what's broken. As the others have said, you need to verify 240
volts across the two upper element terminals. My guess is that you've got a
dead leg feeding the heater, which may have been the original problem. If
you do have 240 volts across the upper element, it'll heat or you have a bad
element, which is unlikely




> OK folks I have repaired many electric water heaters in my 18 years as a
> handyman and have never ran into one that I couldn't fix. The best part is
> I am doing this for free for a friend that is out of work.
>
> First I replaced both elements and upper/lower thermostats and flushed the
> water heater because it would not make hot water. It still didn't heat
> the water. I went back over today and changed them all out again and it
> still doesn't work. Yes it has power to it , right up to the top element.
> What am I missing?
>
> Thanks
>
> cm
>



Posted by Dr. Hardcrab on January 9, 2008, 6:22 pm

> I'm not trying to beat on you either, but the first part of a repair is to
> determine what's broken. As the others have said, you need to verify 240
> volts across the two upper element terminals. My guess is that you've got
> a dead leg feeding the heater, which may have been the original problem.
> If you do have 240 volts across the upper element, it'll heat or you have
> a bad element, which is unlikely


You explained better than I did.

I've seen many techs take out their meters and check one termimal to ground
("Hmmmm....120....that's good...") and then check the other and get the same
thing and think everything is hunky dorey (What exactly *IS* a dorey and how
did it get so hunky?)


>
>
>
>
>> OK folks I have repaired many electric water heaters in my 18 years as a
>> handyman and have never ran into one that I couldn't fix. The best part
>> is I am doing this for free for a friend that is out of work.
>>
>> First I replaced both elements and upper/lower thermostats and flushed
>> the water heater because it would not make hot water. It still didn't
>> heat the water. I went back over today and changed them all out again and
>> it still doesn't work. Yes it has power to it , right up to the top
>> element. What am I missing?
>>
>> Thanks
>>
>> cm
>>
>
>


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