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Posted by on November 6, 2007, 12:27 pm
> On Nov 6, 9:22 am, jsa...@excite.com wrote:
>
>
>
> > I'm going through a bit of a nightmare with the house I bought. I
> > found out during the inspection that a foundation repair had occurred
> > a few months earlier. The inspection suggested it might not be
> > holding and there seems to be movement based on interior and exterior
> > cracking. The owner provided a copy of the transferable warranty that
> > was stamped by a professional engineer, so we proceeded to buy it.
> > When we moved in, we had the company come out and inspect it and they
> > said it was purely cosmetic. Not sure (since I have never dealt with
> > this type of stuff before) if that was true or not, a builder friend
> > sent the company he uses out to take a look for us. That guy said
> > that if it was his repair, he would consider the cracking a warranty
> > issue, so now I don't know what to think. He asks to look at my
> > installation report, and I don't have one, only the warranty.
>
> > So I contact the previous owner and he said he never got one. So I
> > contact the original company and asked for it, and spent several
> > months in a cat and mouse game where he never responded directly to my
> > request, then finally said no, that he had an agreement with the
> > original owner not to release that information. I know that is a load
> > of BS, so I contact the original owner who calls the company on my
> > behalf and requests the installation report. The company gets all in
> > a huff, but finally says they will give it to me. 10 months later I
> > still haven't received it.
>
> > Now I have foundation issues (likely due to the drought) in an
> > adjacent area of the house. I'm certainly not dealing with this
> > company again, but wouldn't it be nice for the new company to know
> > where the existing piers are? So I'm making another attempt to get
> > the installation report.
>
> > My question is, what is typical in the industry? The new company says
> > they always give the customer the installation report when they are
> > done. In other people's experiences, has the company that performed
> > your repairs given you a report on what was installed where? Is there
> > a legitimate excuse for them to be hiding this information from us?
>
> > Thanks for any insight.
>
> Get a copy of the plans or permits from the town?
I did pull up the permits, but unfortunately they were not detailed at
all and provided no help. Thanks for the suggestion though.
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