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Posted by John Ross on August 14, 2006, 7:07 am
dpb wrote:
> John Ross wrote:
> > Has anyone seen GAF's "mission brown blend" color for their Timberline
> > 30 comp shingles?
>
> Well, as posed, the answer to that question obviously has to be
> "yes"...including, apparently, you...
>
> > My general understanding is that "mission brown" is a dark brown and
> > that, well, brown is brown! So these Timberline shingles go up and low
> > and behold they are GRAY!!! Basically, a two tone look of a really
> > light gray with a really dark (almost black) gray part. Has anyone seen
> > this color on this shingle? Does it look like this? Has anyone ever
> > heard of mission brown looking gray? And, yes the package DID say
> > mission brown, so the wrong ones were not delivered.
>
> Well, one should never judge color on the basis of an "understanding"
> of what one thinks a name means. Did you follow the manufacturers'
> recommendation of obtaining a representative sample of full-size
> shingles to look at and make the color selection from these samples?
> Did you look at the small samples normally on the display at the yard
> or that the roofing contractors carry around with them? Did you even
> look at the images on the GAF web site?
>
> If you didn't, do any of these, then you really get what you ask for.
> If you did any one of the above, especially the recommended alternative
> or even the GAF web color selector tool (I just went and played with it
> just to see what it provided), I think there should be little surprise
> that the color the named "mission brown" is a grayish overall shade
> with some brown tones in it. It appears from your description you may
> have wanted something more along the line of "weathered wood blend",
> but unless you got the samples and can show the installed are grossly
> different than those, the problem lies in the selection, not the
> shingle.
>
> While it isn't totally impossible for a batch to get mislabeled, it
> certainly is quite rare, and once they're on, if they are what you
> ordered I think you'll just have to get used to them. Not good news, I
> know, but if you ever went and tried to pick out a paint from the name,
> you should understand the difficulty inherent in assuming anything
> about shades from names.
Well, I knew it was a risk that instead of simply answering the
question, I would get this kind of response. Actually, it's a real odd
situation and I was hoping not to get into the whole thing--just if
someone has seen this in person.
This is not my house, I was trying to help an elderly friend (who had a
contractor from hell) during a time I could not really stay on top of
things. Anyway, yes I looked at the website. And for your info, on my
screen it is perfectly brown! You can't trust a monitor to portray
color correctly; the "weatherwood" you mention is actually a light gray
in the real world.
I did see a small sample and it was so confusing that I called GAF on
the phone. The rep said because of all their "blending" you can't trust
the small sample and indicated that it might be defective (as in grains
had fallen off and I was seeing the "black background material." I
point blank asked "is the overall impression going to be a DARK BROWN."
Her response: "yes". She even gave a local address of someone who had
the same roof (I think she said from 2005), which I gave to the friend,
who confirmed it was a dark brown. I finally saw that house recently
and indeed it is brown and looks nothing like the grayish whatever that
was put on her house.
With all that reassurance from the actual company and an actual house,
plus the fact that the name is mission brown, I really thought that was
enough! Recently, I did see a full size shingle sample and it was the
grayish look. So now I am wondering if they recently changed the color
(which their rep sure didn't say) or if something else odd is going
on--a defective lot(s) they are just shoving off until it is gone.
Again, the house that GAF gave to look at was brown and nothing like
this.
BTW, "mission brown" is a very old established color and is always
referred to as dark brown. I agree with you that a paint or roof color
like "sunset impressions" is not something you can assume anything
about. However, there are certain basic color names (i.e. hunter green)
that you can pretty much expect to be pretty similar for any brand.
So the reason I was asking if someone has SEEN this is I was trying to
determine if it had changed recently or if someone got the "brown"
version recently. The whole thing is just confusing and I feel bad,
considering I thought I had done all I could for this friend.
--
John Ross
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