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GE Hotpoint range fire hazard: it happened to us

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GE Hotpoint range fire hazard: it happened to us Good Music 08-24-2005
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Posted by Stormin Mormon on August 24, 2005, 3:36 pm


You want us to believe

* The fire department used water hose on what was obviously an electric
stove
* That you, the home owner, was the person who turned off the breaker

Sir, we'll assume for the moment that you are telling the truth. I'd be sure
to contact your local fire department and tell them that their hose jockeys
are desperately in need of some training. Actually, you could use some
training, too.

--

Christopher A. Young
Do good work.
It's longer in the short run
but shorter in the long run.
.
..


Has anyone else had or heard of anyone having problems with GE / Hotpoint
ranges that get some kind of short in the broiler which causes it to
suddenly light up as bright as the sun and start sparking & flaming, like a
road flare, right at the electrical connection on one end at the back wall
of the oven? And when you turn the oven control knob "off", and the
electric "power" light goes off, but the broiler stays energized and you
can't turn it off?

We had this happen today. It happened all of a sudden. We had the oven
(not the broiler) turned on on our GE / Hotpoint MODEL#: RB757 range (7
years old). It had been on about 4 minutes preheating. Then it made a loud
POP and lit up bright as the sun inside the oven compartment as sparks and
flames shot out the place where the broiler coil connects to the electrical
contact in the back wall of the oven.

When the fire trucks arrived and the firefighters rushed in, they kept
spraying it and it just kept hissing and smoking but stayed lit up real
bright at that one point and on fire (I had turned off the control knob and
assumed maybe there was some food stuck on it that was causing it to still
burn, but they said no, it's still energized.). As soon as I switched off
the breaker, the bright light and fire and hissing immediately ceased.
There was no food on the element.

They dragged the range out the front door and onto the concrete driveway and
doused it, and said I should contact the manufacturer, which I will.

But first I want to see if this has happened to others. I looked for any
evidence on the web of this happening to anyone else; all I found is one
person said she got "E2" or soemthing error code displayed on her range and
the broiler would come on even with the knob in the "off" position, and had
to turn it off at the breaker. But she didn't have the sparks and fire.

Any evidence of this not just happening to us is appreciated. Thanks,

- Bobby & Susan







Posted by xhepera on August 24, 2005, 10:01 am


>You want us to believe


>* The fire department used water hose on >what was obviously an electric
>stove

Where did it say that the FD used a water hose?



Posted by Stormin Mormon on August 25, 2005, 2:09 am


"When the fire trucks arrived and the firefighters rushed in, they kept
spraying it and it just kept hissing and smoking but stayed lit up real
bright at that one point and on fire (I had turned off the control knob and
assumed maybe there was some food stuck on it that was causing it to still
burn, but they said no, it's still energized.). As soon as I switched off
the breaker, the bright light and fire and hissing immediately ceased.
There was no food on the element."

The OP didn't say water hose, or some other device. But, it's a pretty good
guess.
--

Christopher A. Young
Do good work.
It's longer in the short run
but shorter in the long run.
.
..


>You want us to believe


>* The fire department used water hose on >what was obviously an electric
>stove

Where did it say that the FD used a water hose?




Posted by Good Music on August 25, 2005, 2:20 am


OKay. They sprayed it in the kitchen while it was on. They realized it was
still energized. We couldn't find a breaker. They pulled the plug and
lugged it into the front yard. They sprayed it in the yard. This is
ridiculous. Whatever. If anyone wants to serisouly discuss this, contact
me privately. I forgot, this is why I quit reading any newsgroups for
enjoyment.

> "When the fire trucks arrived and the firefighters rushed in, they kept
> spraying it and it just kept hissing and smoking but stayed lit up real
> bright at that one point and on fire (I had turned off the control knob
and
> assumed maybe there was some food stuck on it that was causing it to still
> burn, but they said no, it's still energized.). As soon as I switched off
> the breaker, the bright light and fire and hissing immediately ceased.
> There was no food on the element."
>
> The OP didn't say water hose, or some other device. But, it's a pretty
good
> guess.
> --
>
> Christopher A. Young
> Do good work.
> It's longer in the short run
> but shorter in the long run.
> .
> .
>
>
> >You want us to believe
>
>
> >* The fire department used water hose on >what was obviously an electric
> >stove
>
> Where did it say that the FD used a water hose?
>
>




Posted by Good Music on August 25, 2005, 2:13 am


> You want us to believe
>
> * The fire department used water hose on what was obviously an electric
> stove
> * That you, the home owner, was the person who turned off the breaker
>
> Sir, we'll assume for the moment that you are telling the truth. I'd be
sure
> to contact your local fire department and tell them that their hose
jockeys
> are desperately in need of some training. Actually, you could use some
> training, too.
>


Wow, didn't know we have trolls on home repair newsgroup too, guess you
can't escape them anywhere...

Anyway, I'll take the bait this time:

(1) I turned of ALL the breakers inside the house. This did not shut off
the power to the stove. It turns out the stove power in our hose is wired
directly to the electic meter box on the outside wall of our house. The
firemen took heavy pliars and cut off the lock that was on that meter box,
which had been put there by the electric company when the house was built 7
years ago. Inside the (previously locked) meter box, we found switches to
turn off the kitchen 240v range outlet, the outdoor air conditioner
condenser unit, and the electric motor to the furnace/AC in the attic. The
fire captain said he'd never seen anything like that. I checked with
neighbors and all our houses are the same. This is the type workmanship
we've come to expect from new subdivision developments unfortunately. This
is the result of very poor planning in the wiring of our house, and we're
hiring an electrician to come in & install an indoor switch to turn off at
least the kitchen range outlet.

(2) Yes, The fire department sprayed the inside of the oven with some kind
of liquid solution from a tank once the unit was unplugged and the fire was
out, to cool it down, since it had gotten abnormally hot and the insulation
was fuming.

(3) Called G.E. and they said yes, this model was recalled, but only the
units made around 2004; mine was made in 1998 or so, so they said that
although it's the same model, it's outside the time period of units G.e. has
deemed defective. I told them to send a rep out and He can plug it back in
and watch it throw flames and sparks. They said if they send out a rep,. it
will be on a "service call" basis, and they'll charge me $50 just for him to
come out to the house and decide if he wants to make a record of it as a
defect, but they're not going to replace it since it's over a year old, even
if it burned the house down, they seemed to indicate they feel they have no
responsibility or legal liability because the G.e. 1-year warranty has
expired. We're going to decide if it's worth the hassle of small claims
court just to recoup the cost of an equvalent replacement (since it didn't
actually cause any damage thank goodness).

Anyway, the original purpose of this post was to find out if anyone had
similar problems - if so let me know, thanks.





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