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Subject Author Date
GE Ripoff Bob 03-08-2007
|--> Re: GE Ripoff Edwin Pawlowski03-08-2007
|--> Re: GE Ripoff Joseph Meehan03-08-2007
|--> Re: GE Ripoff David Martel03-08-2007
|--> Re: GE Ripoff JoeSpareBedroom03-08-2007
|--> Re: GE Ripoff Chris Friesen03-08-2007
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Posted by Bob on March 8, 2007, 5:47 am


At least it seems to me to be a rip-off.
We have a GE (electric) stove top we put in when we built the house ten
years ago. It has been satisfactory, but one of the cooking elements does
not heat. I exchanged it with another and the same location does not heat,
but both elements heat in another location, so it isn't a bad element.

I assume it is the control that is bad, but have not checked it. I called
GE to order a new control, figuring it would be perhaps at max, $20. Boy
was I wrong, it is $57.55. Oh well, I guess you gotta bite the bullet.
But the next shock was that they charge $16.82 for shipping, bringing the
total to $74.37.

Sure seems to me that almost $17, is a bit overboard for mailing a small
part. I did not order it. Am going to do some trouble shooting first, and
if I do need the control, see if I can find a generic part.

Anyway, it sure seems to me to be a rip-off, both on price and shipping.

Guess I'm just blowing off steam and not asking any question, unless someone
knows if they make generic parts.

Bob



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Posted by Edwin Pawlowski on March 8, 2007, 6:20 am




>
> I assume it is the control that is bad, but have not checked it. I called
> GE to order a new control, figuring it would be perhaps at max, $20. Boy
> was I wrong, it is $57.55. Oh well, I guess you gotta bite the bullet.
> But the next shock was that they charge $16.82 for shipping, bringing the
> total to $74.37.
>
> Sure seems to me that almost $17, is a bit overboard for mailing a small
> part. I did not order it. Am going to do some trouble shooting first,
> and
> if I do need the control, see if I can find a generic part.

There is no such thing as a $20 part these days, from any manufacturer. I
can tell you lots of stories of items that cost 10x or 20x from the parts
department.

You may want to try www.repairclinic.com or your local dealer.





Posted by mm on March 8, 2007, 6:49 am


wrote:

>At least it seems to me to be a rip-off.
>We have a GE (electric) stove top we put in when we built the house ten
>years ago. It has been satisfactory, but one of the cooking elements does
>not heat. I exchanged it with another and the same location does not heat,
>but both elements heat in another location, so it isn't a bad element.
>
>I assume it is the control that is bad, but have not checked it. I called
>GE to order a new control, figuring it would be perhaps at max, $20. Boy
>was I wrong, it is $57.55. Oh well, I guess you gotta bite the bullet.
>But the next shock was that they charge $16.82 for shipping, bringing the
>total to $74.37.

That's a lot of money. If you see a stove the same brand as yours in
the trash, you can get one there for free. Carry a few tools in your
car. I was late to work once and I passed up a stove just like mine.
Later I needed the broil/bake switch which cost 35 dollars. Boy was I
annoyed.

>Sure seems to me that almost $17, is a bit overboard for mailing a small
>part. I did not order it. Am going to do some trouble shooting first, and
>if I do need the control, see if I can find a generic part.

Not only that, I'd make sure that I didn't just need the socket the
element plugs into. That's all I needed.

Not sure about your case, but I could tell because when it wouldn't go
on, I could twist the burner a bit and then it would go on. Maybe I
heard a tiny click (a spark at the socket) when it went on in this
manner, I'm not sure. I was busy so I let this go on for a few
months until it was too annoying.

Maybe you can test the socket by removing the burner element, sticking
probes in the two holes, and then turning on the burner. IIRC it has
240 volts AC so set your meter to the right scale.

But a better test might be lift the top of the stove and touch the
probes to the place where the wires meet the socket. Unless you have
alligator clip probe(s), I think this would take three hands so get
someone to turn the stove on for you.

If it's only the socket, they have them everywhere for 10? dollars
iirc. There are two models, based on the brand of your stove. You
sort of have to assemble two out of three parts, but it's fun and not
too hard.

>Anyway, it sure seems to me to be a rip-off, both on price and shipping.
>
>Guess I'm just blowing off steam and not asking any question, unless someone
>knows if they make generic parts.
>
>Bob
>


Posted by on March 8, 2007, 6:56 am


> wrote:
>
> >At least it seems to me to be a rip-off.
> >We have a GE (electric) stove top we put in when we built the house ten
> >years ago. It has been satisfactory, but one of the cooking elements does
> >not heat. I exchanged it with another and the same location does not heat,
> >but both elements heat in another location, so it isn't a bad element.
>
> >I assume it is the control that is bad, but have not checked it. I called
> >GE to order a new control, figuring it would be perhaps at max, $20. Boy
> >was I wrong, it is $57.55. Oh well, I guess you gotta bite the bullet.
> >But the next shock was that they charge $16.82 for shipping, bringing the
> >total to $74.37.
>
> That's a lot of money. If you see a stove the same brand as yours in
> the trash, you can get one there for free. Carry a few tools in your
> car. I was late to work once and I passed up a stove just like mine.
> Later I needed the broil/bake switch which cost 35 dollars. Boy was I
> annoyed.
>
> >Sure seems to me that almost $17, is a bit overboard for mailing a small
> >part. I did not order it. Am going to do some trouble shooting first, and
> >if I do need the control, see if I can find a generic part.
>
> Not only that, I'd make sure that I didn't just need the socket the
> element plugs into. That's all I needed.
>
> Not sure about your case, but I could tell because when it wouldn't go
> on, I could twist the burner a bit and then it would go on. Maybe I
> heard a tiny click (a spark at the socket) when it went on in this
> manner, I'm not sure. I was busy so I let this go on for a few
> months until it was too annoying.
>
> Maybe you can test the socket by removing the burner element, sticking
> probes in the two holes, and then turning on the burner. IIRC it has
> 240 volts AC so set your meter to the right scale.
>
> But a better test might be lift the top of the stove and touch the
> probes to the place where the wires meet the socket. Unless you have
> alligator clip probe(s), I think this would take three hands so get
> someone to turn the stove on for you.
>
> If it's only the socket, they have them everywhere for 10? dollars
> iirc. There are two models, based on the brand of your stove. You
> sort of have to assemble two out of three parts, but it's fun and not
> too hard.
>
>
>
> >Anyway, it sure seems to me to be a rip-off, both on price and shipping.
>
> >Guess I'm just blowing off steam and not asking any question, unless someone
> >knows if they make generic parts.
>
> >Bob- Hide quoted text -
>
> - Show quoted text -


Check the online appliance parts suppliers. You'll likely find that
you can get it for less, maybe saving 20%. But, in general, this is
nothing new. The prices manufacturers charge for replacement parts
is many X what you would think they should cost. If you put an
appliance together piece by piece, it would cost 10X what a new one
costs.

A friend bought one of the ceramic flat top ranges last year for a
vacation house he occasionally rents out. Bad idea. Within a couple
months, a someone dropped something on it, making a quarter size chip
and a crack serveral inchs long. I checked online for a replacement
and it was $300+. The whole stove cost him $350 new. Luckily, it
still works, so he's just living with it. His other mistake was
returning the security deposit before he found the damage.

I symphatize with you, but just something we have to put up with.


Posted by HeyBub on March 8, 2007, 8:44 am


mm wrote:
> That's a lot of money. If you see a stove the same brand as yours in
> the trash, you can get one there for free. Carry a few tools in your
> car. I was late to work once and I passed up a stove just like mine.
> Later I needed the broil/bake switch which cost 35 dollars. Boy was I
> annoyed.

My son spotted a sunroof on the curb. He scarfed it up. Turns out it was for
a late-model Corvette.

Sold the damn thing on Ebay for almost $400!

My best score was a military, 5-gallon jerry-can. Stenciled on the bottom is
the legend:

"3-A - Sep 44"

My can was at Bastogne.

It's fun being an urban faire.



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