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GE Side by Side Freezer Problems

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GE Side by Side Freezer Problems Goldlexus 07-14-2007
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Posted by Goldlexus on July 14, 2007, 12:41 pm
Last night we noticed the Ice-cream from the freezer was soft. In further
inspection we
found the bread, OJ and few other things in the freezer also soft. The ice
in the ice maker
was also sticking together. The Freezer door is getting pushed open when the
refrigerator
side gets closed. So we push the freezer door closed but it doesn't seem
take much effort to
open when we go to open it again. I think the freezer itself is running
fine. It is cold in there.
We have it set to the highest setting (9)(turned it up last night from 7)
and pushed the door
closed last night before going to bed to see it the ice-cream, bread and oj
would freeze back
up. They were still soft this morning :( Will a bad gasket cause the thawing
of these items? Even
after pushing the door closed? What are some things we could do to 'test' it
to make sure it
is a gasket problem?
If the gasket is bad would we feel cool air coming out from around the door?
Cause we don't.
The refrigerator is only 5 years old. We are hoping it is just a gasket and
not failing freezer.


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Posted by Toller on July 14, 2007, 1:32 pm

> Last night we noticed the Ice-cream from the freezer was soft. In further
> inspection we
> found the bread, OJ and few other things in the freezer also soft. The ice
> in the ice maker
> was also sticking together. The Freezer door is getting pushed open when
> the refrigerator
> side gets closed. So we push the freezer door closed but it doesn't seem
> take much effort to
> open when we go to open it again. I think the freezer itself is running
> fine. It is cold in there.
> We have it set to the highest setting (9)(turned it up last night from 7)
> and pushed the door
> closed last night before going to bed to see it the ice-cream, bread and
> oj would freeze back
> up. They were still soft this morning :( Will a bad gasket cause the
> thawing of these items? Even
> after pushing the door closed? What are some things we could do to 'test'
> it to make sure it
> is a gasket problem?
> If the gasket is bad would we feel cool air coming out from around the
> door? Cause we don't.
> The refrigerator is only 5 years old. We are hoping it is just a gasket
> and not failing freezer.
First of all, throw the thawed stuff out. Saving $10 isn't worth food
poisoning.
Now with the freezer largely empty, does it still open freely?



Posted by Goldlexus on July 14, 2007, 2:35 pm
The freezer is now mostly empty. It opens easier than the refrigerator side.
There is some resistance but not much,
in comparison to the refrig. side, the refrig. side needs a bit more tug to
open it. The freezer side will pop open a slight bit when the refrig. side
is closed normally.
(normal around here is a slight slamming as oppose to gentle closing).
I hear normal sounds in the freezer i.e. a fan running. I cleaned out behind
it and under it. It wasn't too dirty since I do clean around it every few
months or so. There is no water any where. There is naturally some
condensation around the ice maker (well not naturally but being as we are
having some thawing issues it is natural to have the condensation due to
loss of cooling).
What else could I try....To confirm or deny a bad gasket?

>
>> Last night we noticed the Ice-cream from the freezer was soft. In further
>> inspection we
>> found the bread, OJ and few other things in the freezer also soft. The
>> ice in the ice maker
>> was also sticking together. The Freezer door is getting pushed open when
>> the refrigerator
>> side gets closed. So we push the freezer door closed but it doesn't seem
>> take much effort to
>> open when we go to open it again. I think the freezer itself is running
>> fine. It is cold in there.
>> We have it set to the highest setting (9)(turned it up last night from 7)
>> and pushed the door
>> closed last night before going to bed to see it the ice-cream, bread and
>> oj would freeze back
>> up. They were still soft this morning :( Will a bad gasket cause the
>> thawing of these items? Even
>> after pushing the door closed? What are some things we could do to 'test'
>> it to make sure it
>> is a gasket problem?
>> If the gasket is bad would we feel cool air coming out from around the
>> door? Cause we don't.
>> The refrigerator is only 5 years old. We are hoping it is just a gasket
>> and not failing freezer.
> First of all, throw the thawed stuff out. Saving $10 isn't worth food
> poisoning.
> Now with the freezer largely empty, does it still open freely?
>


Posted by Toller on July 14, 2007, 5:01 pm

> The freezer is now mostly empty. It opens easier than the refrigerator
> side. There is some resistance but not much,
> in comparison to the refrig. side, the refrig. side needs a bit more tug
> to open it. The freezer side will pop open a slight bit when the refrig.
> side is closed normally.
> (normal around here is a slight slamming as oppose to gentle closing).
> I hear normal sounds in the freezer i.e. a fan running. I cleaned out
> behind it and under it. It wasn't too dirty since I do clean around it
> every few months or so. There is no water any where. There is naturally
> some condensation around the ice maker (well not naturally but being as we
> are having some thawing issues it is natural to have the condensation due
> to loss of cooling).
> What else could I try....To confirm or deny a bad gasket?
>
When you leave it alone for a while, what temperature does it reach?
I doubt it is a bad gasket; it probably just isn't cooling adequately.



Posted by dpb on July 14, 2007, 5:10 pm
Goldlexus wrote:
> Last night we noticed the Ice-cream from the freezer was soft. ...
> ...The Freezer door is getting pushed open when
> the refrigerator side gets closed. So we push the freezer door closed but it
doesn't seem
> take much effort to
> open when we go to open it again. I think the freezer itself is running
> fine. It is cold in there.
> We have it set to the highest setting (9)(turned it up last night from
> 7) and pushed the door
> closed last night before going to bed to see it the ice-cream, bread and
> oj would freeze back
> up. They were still soft this morning :( Will a bad gasket cause the
> thawing of these items? Even
> after pushing the door closed? What are some things we could do to
> 'test' it to make sure it
> is a gasket problem?
> If the gasket is bad would we feel cool air coming out from around the
> door? Cause we don't.
> The refrigerator is only 5 years old. We are hoping it is just a gasket
> and not failing freezer.

Sounds like a door adjustment/alignment problem first. I would assume
these are magnetic gaskets on a freezer as recent as that I don't think
there were anything else still in use.

If the door is closed, to test if the gasket is sealing, take a piece of
paper about and inch or two wide and try to slide it between the gasket
and the face of the freezer/fridge. It you can, the gasket isn't
sealing. Then you can investigate the "why". May be the hinges had
worn letting the door sag or similar. Maybe there's something in the
way keeping it from closing entirely. Could be ice built up or similar.

Are you sure you the setting went colder, not warmer? Some are easy to
misread?

If not, you may have a seal problem, but unless it is really bad, would
expect it means you have other problem(s) as well.

Have you pulled it and cleaned coils, swept underneath, made sure
defrost cycle isn't running continuously, etc., etc., ...?

--


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