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Genie Garage Door - Opens a little - then quits Paul J. Dudley 05-12-2008
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Posted by Paul J. Dudley on May 12, 2008, 2:33 pm
I have a friend who has a Genie garage door opener. It is
about 3 years old and is one of the screw type drives. Just
the other day when we tried to open the door it rose about
18 inches and then stopped. We closed it and tried again.
This time it rose to about 24 inches. This went on for 8
tries before the door finally opened. I then opened and
closed it a couple of times and it seemed to be ok. But
later on when we came home, the door would only open 18
inches and no matter how many times we tried it would
open no more. We pulled the rope to open it manually and
it went up with no problem. So we engaged the trolley
and tried the remote again but the door would only open
a foot or so.

Any advise as to what to try next ?
Does this soundlike the motor is going ?
Help ...!

= Me =


PexSupply PEX Tools 468x60
Posted by BobK207 on May 12, 2008, 4:02 pm
wrote:
> =A0 I have a friend who has a Genie garage door opener. It is
> =A0about 3 years old and is one of the screw type drives. Just
> =A0the other day when we tried to open the door it rose about
> =A018 inches and then stopped. We closed it and tried again.
> =A0This time it rose to about 24 inches. This went on for 8
> =A0tries before the door finally opened. I then opened and
> =A0closed it a couple of times and it seemed to be ok. But
> =A0later on when we came home, the door would only open 18
> =A0inches and no matter how many times we tried it would
> =A0open no more. We pulled the rope to open it manually and
> =A0it went up with no problem. So we engaged the trolley
> =A0and tried the remote again but the door would only open
> =A0a foot or so.
>
> =A0 Any advise as to what to try next ?
> =A0Does this soundlike the motor is going ? =A0
> =A0 Help ...!
>
> =A0=3D Me =3D


Sectional door? Wooden door? Recent heavy rain?

When you worked the door manually were you able to raise it with VERY
little effort?

GDO's are not very strong & the springs must be adjusted to balance
the door.

Check the door balance...with the drive disengaged & the door ~ 3 or
4 feet open...it should stay it that position (that is, not roll or
slam closed)

if balance is ok does the GDO have an "open force" adjustment? If so
increase the opening force.

cheers
Bob

Posted by Paul J. Dudley on May 13, 2008, 3:37 pm
On Mon, 12 May 2008 13:02:00 -0700, BobK207 wrote:

> wrote:
>>   I have a friend who has a Genie garage door opener. It is
>>  about 3 years old and is one of the screw type drives. Just
>>  the other day when we tried to open the door it rose about
>>  18 inches and then stopped. We closed it and tried again.
>>  This time it rose to about 24 inches. This went on for 8
>>  tries before the door finally opened. I then opened and
>>  closed it a couple of times and it seemed to be ok. But
>>  later on when we came home, the door would only open 18
>>  inches and no matter how many times we tried it would
>>  open no more. We pulled the rope to open it manually and
>>  it went up with no problem. So we engaged the trolley
>>  and tried the remote again but the door would only open
>>  a foot or so.
>>
>>   Any advise as to what to try next ?
>>  Does this soundlike the motor is going ?  
>>   Help ...!
>>
>>  = Me =
>
>
> Sectional door? Wooden door? Recent heavy rain?
>
We did have heavy rain that day and the day before. What
could 'heavy rain' have to do with it ?

= Me =

Posted by Joseph Meehan on May 12, 2008, 4:13 pm
Disconnect the opener from the door. It's a good idea to do that with
the door closed. The door should open and close easily and it should stay
partway open as well as fully closed and fully open.

There is a good chance that a spring has slipped or weakened. If you
don't know what you are doing, it is best to leave spring adjusting to the
pros. Making an mistake can be very dangerous.

It is also possible that the motor may need some adjustment. There is a
clutch adjustment on the motor. That would be a likely issue if the door
moves easily when you have disconnected it from the opener.

One last thing is the safety eyes. If the safety beam (a sender on one
side about 8 inches off the ground on either side of the door) is not
properly aligned or if a spider has a nest in one etc, that can cause
problems like yours. Clean both lenses and make sure the beam hits the
receiver properly.

Good Luck and stay safe

> I have a friend who has a Genie garage door opener. It is
> about 3 years old and is one of the screw type drives. Just
> the other day when we tried to open the door it rose about
> 18 inches and then stopped. We closed it and tried again.
> This time it rose to about 24 inches. This went on for 8
> tries before the door finally opened. I then opened and
> closed it a couple of times and it seemed to be ok. But
> later on when we came home, the door would only open 18
> inches and no matter how many times we tried it would
> open no more. We pulled the rope to open it manually and
> it went up with no problem. So we engaged the trolley
> and tried the remote again but the door would only open
> a foot or so.
>
> Any advise as to what to try next ?
> Does this soundlike the motor is going ?
> Help ...!
>
> = Me =
>


--
Joseph Meehan

Dia 's Muire duit




Posted by SBH on May 12, 2008, 6:40 pm
I'm no expert, but it could be a few things. One is the door alignment and
tension of the springs. If one side of the springs is pulling more than the
other, it's provides tension on the closer and will not open. Even though
it's easy to pull by hand, the closer is more sensitive and will not open.

The other could be the overall tension of the springs. They may need to be
tightened up to help raise the door. If the closer is doing all the work,
the heavier load of the door will cause it to stop. Again, a sensitive
closer will notice. Over time, the springs lose tension and need to be
tightened. The idea is to be able to open the door midway unattached to the
closer and it shouldn't fall nor go up. That's a sign of good tension on the
springs.

It could also be the rollers or something within the tracks. If it detects a
slight bump or tug, it will stop. Also check the hinges and make sure all
are fastened tightly and pivoting properly. In time, they need to be
retightened and everything needs to be lubricated.

Also check the screw and make sure nothing is in it's path or check for a
damaged section.

Hope some of this helps.



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