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HD Cable Converter Box & Frozen Video DerbyDad03 08-20-2007
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Posted by DerbyDad03 on August 20, 2007, 8:25 am
Background: In an attempt to solve a problem I've been having with my
standard cable TV converter, TWC sent me an HD converter - Scientific
Atlanta Explorer 4250 HDC. They think my problems stemmed from a
memory problem in their standard converter. There's 8Mb in a standard
box, 16Mb in an HD box. I do not have HD service or an HDTV.

Curent Issue: The first thing I noticed is that when I tune to any
station, the video is frozen for a split second and then movement
begins. It lasts just long enough to be noticable. This did not occur
with my standard box. Due to my ongoing problems, I've been given a
telephone number that takes me directly into Level 3 support. I called
the rep/tech and asked if this was normal for an HD converter. He said
it was, as long as it was for a split second and did not increase.

Can anyone verify that this is normal for an HD converter?

Thanks!


Posted by Tony Hwang on August 20, 2007, 9:18 am
DerbyDad03 wrote:
> Background: In an attempt to solve a problem I've been having with my
> standard cable TV converter, TWC sent me an HD converter - Scientific
> Atlanta Explorer 4250 HDC. They think my problems stemmed from a
> memory problem in their standard converter. There's 8Mb in a standard
> box, 16Mb in an HD box. I do not have HD service or an HDTV.
>
> Curent Issue: The first thing I noticed is that when I tune to any
> station, the video is frozen for a split second and then movement
> begins. It lasts just long enough to be noticable. This did not occur
> with my standard box. Due to my ongoing problems, I've been given a
> telephone number that takes me directly into Level 3 support. I called
> the rep/tech and asked if this was normal for an HD converter. He said
> it was, as long as it was for a split second and did not increase.
>
> Can anyone verify that this is normal for an HD converter?
>
> Thanks!
>
Hi,
Tried different TV set?

Posted by Tony Hwang on August 20, 2007, 9:50 am
Tony Hwang wrote:
> DerbyDad03 wrote:
>
>> Background: In an attempt to solve a problem I've been having with my
>> standard cable TV converter, TWC sent me an HD converter - Scientific
>> Atlanta Explorer 4250 HDC. They think my problems stemmed from a
>> memory problem in their standard converter. There's 8Mb in a standard
>> box, 16Mb in an HD box. I do not have HD service or an HDTV.
>>
>> Curent Issue: The first thing I noticed is that when I tune to any
>> station, the video is frozen for a split second and then movement
>> begins. It lasts just long enough to be noticable. This did not occur
>> with my standard box. Due to my ongoing problems, I've been given a
>> telephone number that takes me directly into Level 3 support. I called
>> the rep/tech and asked if this was normal for an HD converter. He said
>> it was, as long as it was for a split second and did not increase.
>>
>> Can anyone verify that this is normal for an HD converter?
>>
>> Thanks!
>>
> Hi,
> Tried different TV set?
Hi,
My Panasonic plasma set does it. New Sharp LCD 45" does not do that.

Posted by Meat Plow on August 20, 2007, 9:32 am
On Mon, 20 Aug 2007 05:25:24 -0700, DerbyDad03 wrote:

> Background: In an attempt to solve a problem I've been having with my
> standard cable TV converter, TWC sent me an HD converter - Scientific
> Atlanta Explorer 4250 HDC. They think my problems stemmed from a
> memory problem in their standard converter. There's 8Mb in a standard
> box, 16Mb in an HD box. I do not have HD service or an HDTV.
>
> Curent Issue: The first thing I noticed is that when I tune to any
> station, the video is frozen for a split second and then movement
> begins. It lasts just long enough to be noticable. This did not occur
> with my standard box. Due to my ongoing problems, I've been given a
> telephone number that takes me directly into Level 3 support. I called
> the rep/tech and asked if this was normal for an HD converter. He said
> it was, as long as it was for a split second and did not increase.
>
> Can anyone verify that this is normal for an HD converter?
>

Yes it is normal. My girlfriend has HD via TWC and I notice the same
anomaly.

Posted by Art Todesco on August 20, 2007, 10:19 am
Meat Plow wrote:
> On Mon, 20 Aug 2007 05:25:24 -0700, DerbyDad03 wrote:
>
>> Background: In an attempt to solve a problem I've been having with my
>> standard cable TV converter, TWC sent me an HD converter - Scientific
>> Atlanta Explorer 4250 HDC. They think my problems stemmed from a
>> memory problem in their standard converter. There's 8Mb in a standard
>> box, 16Mb in an HD box. I do not have HD service or an HDTV.
>>
>> Curent Issue: The first thing I noticed is that when I tune to any
>> station, the video is frozen for a split second and then movement
>> begins. It lasts just long enough to be noticable. This did not occur
>> with my standard box. Due to my ongoing problems, I've been given a
>> telephone number that takes me directly into Level 3 support. I called
>> the rep/tech and asked if this was normal for an HD converter. He said
>> it was, as long as it was for a split second and did not increase.
>>
>> Can anyone verify that this is normal for an HD converter?
>>
>
> Yes it is normal. My girlfriend has HD via TWC and I notice the same
> anomaly.
Your "standard" box was probably analog.
The new, so called HD box,
is digital. It's probably not HD, but
probably digital. What you describe
is pretty common in the digital world.

Page 1 of 2       1 2 > last >>
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