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HELP! - water does not come back On after turning the water main back On

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HELP! - water does not come back On after turning the water main back On virginphone2000 12-17-2006
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Posted by on December 17, 2006, 7:20 pm


I needed to replace an outside faucet that went to the garden hose.

So turned off the water supply using valve out by the sidewalk that
goes to my house.

Water stopped OK. Replaced faucet OK.

Now when I turn the water main back to the ON position the entire house
still has NO WATER.

I have left the main ON for about an hour now with faucets all closed
off in case the pipes needed to fill up or something, but still no
water - none- not even a dribble.

I have repeatedly turned the main on and off - still no water. Could
the valve be stuck in some way - it feels OK when I turn it back and
forth. Could something have been dislodged like mineral buildup that
blocks the line?

This is a two story house.

Anyone have any ideas whats going wrong here?


Posted by Speedy Jim on December 17, 2006, 7:31 pm


virginphone2000@yahoo.com wrote:

> I needed to replace an outside faucet that went to the garden hose.
>
> So turned off the water supply using valve out by the sidewalk that
> goes to my house.
>
> Water stopped OK. Replaced faucet OK.
>
> Now when I turn the water main back to the ON position the entire house
> still has NO WATER.
>
> I have left the main ON for about an hour now with faucets all closed
> off in case the pipes needed to fill up or something, but still no
> water - none- not even a dribble.
>
> I have repeatedly turned the main on and off - still no water. Could
> the valve be stuck in some way - it feels OK when I turn it back and
> forth. Could something have been dislodged like mineral buildup that
> blocks the line?
>
> This is a two story house.
>
> Anyone have any ideas whats going wrong here?
>

There are many types of valve, but you are probably screwed
and have to call the utility.

A "gate" valve can have the gate fall off inside.
A compression stop can have the washer fall off/disintegrate.

Fixing it means disassembly/replacement and that
means shutting off the water *somewhere* upstream...

Jim

Posted by on December 17, 2006, 7:38 pm



Speedy Jim wrote:
> virginphone2000@yahoo.com wrote:
>
> > I needed to replace an outside faucet that went to the garden hose.
> >
> > So turned off the water supply using valve out by the sidewalk that
> > goes to my house.
> >
> > Water stopped OK. Replaced faucet OK.
> >
> > Now when I turn the water main back to the ON position the entire house
> > still has NO WATER.
> >
> > I have left the main ON for about an hour now with faucets all closed
> > off in case the pipes needed to fill up or something, but still no
> > water - none- not even a dribble.
> >
> > I have repeatedly turned the main on and off - still no water. Could
> > the valve be stuck in some way - it feels OK when I turn it back and
> > forth. Could something have been dislodged like mineral buildup that
> > blocks the line?
> >
> > This is a two story house.
> >
> > Anyone have any ideas whats going wrong here?
> >
>
> There are many types of valve, but you are probably screwed
> and have to call the utility.
>
> A "gate" valve can have the gate fall off inside.
> A compression stop can have the washer fall off/disintegrate.
>
> Fixing it means disassembly/replacement and that
> means shutting off the water *somewhere* upstream...
>
> Jim

Try turning one tap in the house on a little. If you hear air escaping
then just wait for the water. If you dont get any air noise or water
you will have to contact your water company.


Posted by on December 17, 2006, 8:43 pm



i now find that I can turn the valve open forever - it does not hit any
stop point.

This fits with the idea that the gate has broken off the end of the
stem and is stuck in place.

Who owns this valve? Is it my cost to fix it - its the one between the
meter and the house - comes after the water company shutoff vale on the
meter. Bet its me huh?

If so should i just calla plumber and not bother the water company?

This will require a digout and valve replacement I guess...any idea
what this will cost?


Posted by Speedy Jim on December 17, 2006, 8:58 pm


virginphone2000@yahoo.com wrote:

> i now find that I can turn the valve open forever - it does not hit any
> stop point.
>
> This fits with the idea that the gate has broken off the end of the
> stem and is stuck in place.
>
> Who owns this valve? Is it my cost to fix it - its the one between the
> meter and the house - comes after the water company shutoff vale on the
> meter. Bet its me huh?
>
> If so should i just calla plumber and not bother the water company?
>
> This will require a digout and valve replacement I guess...any idea
> what this will cost?
>

Yeah, bet it's up to you...

Is the space big enough to swing a wrench if the meter
is removed (by the utility)? IOW, can the valve
be unscrewed without a lot of digging up?

Never mind cost; you better hope *somebody*
will come out!

PLAN "B": (You might need utility permission)
What will often be done in an emergency is to
"backfeed" one property from another (neighbor)
using a hose with female hose bibb threads each end.

Jim

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