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Posted by Dave on February 7, 2008, 1:15 am
>
>>
>>> On Wed, 6 Feb 2008 06:43:47 -0800 (PST), gavonne@comcast.net wrote:
>>>
>>>>I live in West Chester, Pa., 30 west of Philadelphia. A ARUF018-00A-1
>>>>heat pump was installed in my condo about 3 yrs. Ago. I notice that in
>>>>the summer if I set the thermostat to a random temperature such as 73
>>>>degrees the A/C kicks on and when it reaches 73 degrees the aux heat
>>>>kicks on, the compressor kicks on and off every 5 to 10 seconds and
>>>>the condenser fan locks out and it seem to go into defrost mode for
>>>>about 10 minutes. In the winter the defrost mode does not work at all.
>>>>I had the tech service the unit 3 times. The first time he replaced
>>>>the thermostat. The second time he added Freon. The third time he
>>>>replaced the defrost board and sensor. And after all this it still did
>>>>not take care of the problem. Can you help me.
>>>
>>> First you need to ask for your money back.
>>> Then you need to find a new service company.
>>> Bubba
>>
>>I had the same problem with my heat pump that you are having. I had a
>>Carrier. I took the heat pump out and installed a gas furnace and A/C. If
>>I
>>would have kept the heat pump it would have ran me in the poor house
>>paying
>>for the repairs. I wrote Carrier and complained about their shitty
>>product.
>>They or the company that installed it would do nothing to stand behind
>>their product. I wouldn't have a heat pump if you gave it to me free and
>>installed it free! They are nothing but a piece of SHIT! I am very bitter
>>about the product. You wouldn't believe me if I told you what I have spent
>>on repairs on my 3 year old unit. I even had a repair insurance policy on
>>it
>>which ran me $269 a year plus the deductable. That alone ought to tell
>>you
>>how much confidence they have in their product.
>>The only place a heat pump might be useful would be in South Florida,
>>Arizona (Phoenix area south), or Southern Cal.
>>I don't care what praises other have for a HP.
>
> Dave,
> What you and the OP had were "parts changers".
> Anyone can do that.
> I have a high efficiency gas forced air 2 stg variable speed furnace.
> Outisde I have a 14 SEER heat pump attached to it.
> They both work great. I believe the heat pump has been in 4 yrs now.
> Hasnt had a thing happen to it. I had a wonderful
> installer...............ME! Thats what I do.
> The greatest piece of equipment installed by the worst hack will net
> you a horrible piece of crap.
> Do your homework next time. Get references and check them out. Get it
> installed correctly. Dont look for the cheapest hack out there.
> Bubba
Bubba I bought the house new and was told that a Carrier heat pump was the
best on the market. In my opinion it is the best piece of crapp on the
market.
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