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Posted by larry moe 'n curly on October 3, 2006, 10:52 pm
Ed wrote:
> I had the misfortune of having to go in one today with a friend that
> had a HD return credit card and he needed to spend the $10 bucks
> before the time ran out on the card. We left a Lowe's where there
> must have been around 200 vehicles on the lot plus lots of commercial
> account side traffic and on to HD where I actually counted 22 cars and
> one pickup on their lot. My friend found an item that cost a little
> over the $10 on the card and went to the checkout. The item, a pack
> of masonry bits, did not have a bar code on them and the checkout girl
> (associate) had no idea what to do. After going through 3 people
> (associates) and backing up a line at the only open checkout of 5
> people (they never opened up any more checkouts????), the store
> manager finally got involved and he didn't know what to do either so
> he just took the card and said lets call it even to my friend.
I'm in Phoenix and live close to a Lowe's and a Home Depot, and the HD
is a lot better The Lowe's employees are hard to find and usually
clueless, and it took three of them to locate the air conditioners --
in July. OTOH when I went to HD for a tiny electrical part, someone in
the garden dept. knew exactly where it was located at the other end of
the store, including the elevation. This Lowe's also makes a lot of
pricing mistakes, the last time for a paint stirrer, a product they
didn't recognize.
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