I have a Hoover HSWD 126 washer dryer which keeps tripping the thermostat. What I mean by this is there is no heated air coming out on the tumble dry cycle even through it still goes through the cycle. The machine is now just over 12 months old (out of manufacturer warranty).
The engineer came out a month ago (when it was still in warranty) and showed me how to reset it (3 screws at the back, slide the top off and press one or both of the reset switches). He explained this had probably just tripped as a one-off but mentioned they commonly go after
2 or 3 years due to the fluff build up in the condensor.
How can I clean the condensor on this - if I unscrew the main back panel, is it obvious? The engineer made it sound straight-forward...
If this machine is failing due to clogging of non user serviceable parts (meaning you need to take it apart rather than just cleaning a user cleanable filter to rectify) then this machine is not performing adequately so is not "fit for the purpose" (assuming you are using it in a normal domestic environment and are operating it according to the manual)
Just because you are out of warranty, does not mean the retailer can just wash their hands of it.
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have loads of advice leaflets to read advising you of your consumer rights. Specifically this page
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If I were you, I would firstly call Hoover and ask them the same question you have asked here. Explain to them you have had problems with the machine before, they will probably have a log of the visit (assuming it was Hoover who fixed it before)
They might, seeing that this item has had this problem before, fix it for you free. - You don't ask, you don't get! They have no legal obligation to fix your machine (unless you bought it from them directly as a normal consumer rather than a business) They may just tell you how to clean the condenser, but it is up to you whether you do so, or continue with the suggestion below...
Failing this, speak to the store you bought it from explaining you have had this same problem before. If they just tell you that you are out of your guarantee, politely remind them they are liable under the sale of goods act (do have a read on the link I supplied above, so you know the facts)
I would not mention to them you have taken the top off to reset the cut-out, as they might try and use this against you.
If you do remove the cover, PLEASE make sure you unplug it first, there are usually live parts all over the place in these things!
I have seen dryers trip the heating element when the temperature gets too high. Many times this is due to a clog or restriction somewhere in the dryer vent. You can clean it yourself or call a professional. In the US, chimney sweeps are the dryer vent cleaners.
Back in my BCO days our trainee got fed up with the staple job assigned to trainees - refolding submitted plans in the prescribed manner. As we all did, he would send off for technical literature on products of interest and he chose to express his frustration by adding some letters after his name, and when the literature came back the replies were eyeballed by our boss. Fortunately he responded to Frank's self-awarded MIPF in the intended manner!
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Seems we may have the same problem as you did with our Hoover HSWD126 dryer ie. no heat in the dryer and need to re-set the tripped thermostat.
Did you (or anyone) find out how to check/clean the condensor? If so I would be obliged if you could please pass on the brief details of how to do this.
Regards John.
snipped-for-privacy@lycos.co.uk wrote:
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If this is a common problem, which it appears to be, and the condenser is not user serviceable, then it would probably be classed as an inbuilt fault from manufacture, (a fault waiting to happen) which is just the sort of problem the sale of goods act covers. If you go to the BBC Watchdog site on the following link, you should find some advice on the right way to complain, and hopefully get the retailer to sort out the problem as it is their responsibility under the sale of goods act, not the manufacturers.
Not sure what make ours is, but probably the idea is the similar....
Ours did not have a reset-able trip, or at least one designed to be reset - the trip was intended to trip and as a sealed unit, then to be replaced. Whilst seeking a replacement, an engineer suggested that if a tiny hole were carefully drilled in the centre between the terminals, that a pin could be pushed in to reset the bi-metal disc.
The above overheat trip, is mounted in a cast alloy(?) duct, which houses an heating element and a fan. The duct can be separated into its two halves simply by removing about 6 torque headed screws holding the upper half. The duct was mounted at the top of the machine and needed the top cover of the machine to be taken off, to access it. It is this duct and circulating fan blades which becomes choked up with lint, causing the unit to overheat and trip.
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