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Home Repair - - If it ain't broken, don't fix it. Otherwise look here.
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Posted by Frank on March 12, 2008, 11:19 pm
My cheap weed wacker lasted over 15 years so I decided to get a good one
this time around - a Husqvarna. So now my nearly new Husqvarna weed wacker
has a two year warranty. About 7 hours of usage, it became impossible to
start, and when it does, it will died immediately. Take it to the dealer
repair shop today and the clerk said its most likely not warranted, it is a
maintenance issue! So I needed to sign an agreement to pay the estimate fee
before they will take a look at it and give me an estimate next week. If I
elect not to have it repaired by them, it will be return unassembled. I hope
they will repair it under warranty but I'm not optimistic by the tone of the
clerk. I always make sure the fuel/oil ratio is correct, never put raw gas
in it, and the air filter is clean. What has your experience with the
Husqvarna warranty?
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Posted by ransley on March 13, 2008, 1:35 am
show/hide quoted text
> My cheap weed wacker lasted over 15 years so I decided to get a good one
> this time around - a Husqvarna. So now my nearly new Husqvarna weed wacker=
> has a two year warranty. About 7 hours of usage, it became impossible to
> start, and when it does, it will died immediately. Take it to the dealer
> repair shop today and the clerk said its most likely not warranted, it is =
> maintenance issue! So I needed to sign an agreement to pay the estimate fe=
> before they will take a look at it and give me an estimate next week. If I=
> elect not to have it repaired by them, it will be return unassembled. I ho=
> they will repair it under warranty but I'm not optimistic by the tone of t=
> clerk. I always make sure the fuel/oil ratio is correct, never put raw gas=
> in it, and the air filter is clean. What has your experience with the
> Husqvarna warranty?
You should contact Husquvarna directly and tell them, not us.
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Posted by Bob on March 13, 2008, 5:52 am
<Snip?
So now my nearly new Husqvarna weed wacker
show/hide quoted text
> has a two year warranty. About 7 hours of usage, it became
> impossible to start, and when it does, it will died immediately.
> Take it to the dealer repair shop today and the clerk said its
> most likely not warranted, it is a maintenance issue! So I needed
> to sign an agreement to pay the estimate fee before they will take
> a look at it and give me an estimate next week. If I elect not to
> have it repaired by them, it will be return unassembled. I hope
> they will repair it under warranty but I'm not optimistic by the
> tone of the clerk. I always make sure the fuel/oil ratio is
> correct, never put raw gas in it, and the air filter is clean.
> What has your experience with the Husqvarna warranty?
It sounds like it is a problem with the dealer you took it to rather
than a company issue. Under the lose - lose conditions that the
dealer demanded, I would never have left it with them.
I believe you need to contact the company although it is too late
since you agreed to the unreasonable conditions of the dealer.
Just my 2 cents.
Bob-tx
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Posted by marson on March 13, 2008, 6:26 am
show/hide quoted text
> <Snip?
> So now my nearly new Husqvarna weed wacker> has a two year warranty. About 7
hours of usage, it became
show/hide quoted text
> > impossible to start, and when it does, it will died immediately.
> > Take it to the dealer repair shop today and the clerk said its
> > most likely not warranted, it is a maintenance issue! So I needed
> > to sign an agreement to pay the estimate fee before they will take
> > a look at it and give me an estimate next week. If I elect not to
> > have it repaired by them, it will be return unassembled. I hope
> > they will repair it under warranty but I'm not optimistic by the
> > tone of the clerk. I always make sure the fuel/oil ratio is
> > correct, never put raw gas in it, and the air filter is clean.
> > What has your experience with the Husqvarna warranty?
> It sounds like it is a problem with the dealer you took it to rather
> than a company issue. Under the lose - lose conditions that the
> dealer demanded, I would never have left it with them.
> I believe you need to contact the company although it is too late
> since you agreed to the unreasonable conditions of the dealer.
> Just my 2 cents.
> Bob-tx
My two cents is that Husqvarna is a brand that once was associated
with high quality european made products. Now it is going the Black
and Decker route--Black and Decker once was a respected brand, but the
company started producing junk that people bought only because the
associated B and D with quality. Now people have figured out that B
and D is now garbage. Same thing is happening to Husky IMO.
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Posted by <h> on March 13, 2008, 8:46 am
What has your experience with the
show/hide quoted text
> Husqvarna warranty?
Don't know about tools, but in the sewing world, "Husqvarna" is Swedish for
"shitty software". If you own a Husqvarna embroidery machine with the
software package, you know what I mean.
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> this time around - a Husqvarna. So now my nearly new Husqvarna weed wacker=
> has a two year warranty. About 7 hours of usage, it became impossible to
> start, and when it does, it will died immediately. Take it to the dealer
> repair shop today and the clerk said its most likely not warranted, it is =
> maintenance issue! So I needed to sign an agreement to pay the estimate fe=
> before they will take a look at it and give me an estimate next week. If I=
> elect not to have it repaired by them, it will be return unassembled. I ho=
> they will repair it under warranty but I'm not optimistic by the tone of t=
> clerk. I always make sure the fuel/oil ratio is correct, never put raw gas=
> in it, and the air filter is clean. What has your experience with the
> Husqvarna warranty?