Hy-Grade Hy Grade Steel Roofing Roof Company WARNING

>From the first estimator's visit we made it clear we wanted better

> To Hy-Grade: If you want me to remove this and more such messages, you
> must live up to the contract - CUT MY RIDGE VENTS!!

> newroofwanted@yahoo.com wrote:

>> To Hy-Grade: If you want me to remove this and more such messages, you
>> must live up to the contract - CUT MY RIDGE VENTS!!

> You can't remove messages from usenet once they're posted. They'll be
> floating around forever.
> R

>Recently had a steel roof installed by Hy-Grade Steel Roofing Systems
>Company based in Guelph Ontario, and would like to send a few words of
>caution to all who are considering hiring Hy-Grade.

>>From the first estimator's visit we made it clear we wanted better

>ventilation for our attic and asked for ridge ventilation. Estimator /
>Salesman agreed to do this for free as "it is only a matter of a few
>cuts while the guys are up on the roof."
>We made sure that this was clearly written into the contract, and it
>reads: "cut ridge vent in addition to existing 2 vents".
>FF to the day the installers come.
>We re-enforced to the head guy of the 3 person team that we want ridge
>vents cut to help with venting the attic. The guy acts surprised to
>hear that we want the ridge vents so we pull out the contract to show.
>When the top portion of the steel roof is on the roof we ask the guy:
>"did you remember to cut the ridge vents?" The guy replied (and I
>kid you not) "no, but we will install ridge steel shakes because most
>people want the ridge vent for decoration only."
>For those of you who do not have a steel roof: Steel roof is installed
>on top of you existing shingles. Wooded grid is built and onto it are
>installed the metal shakes. The steel vents installed vent only the air
>trapped between the steel roof and the shingles of your existing roof.
>Nothing to do with venting of the attic.
>The result: No cut was made in the roof to provide attic ventilation.
>We re-enforced again: "We are not those people. We want actual, real,
>working ridge vents cut in the roof."
>Reluctantly the guy agreed to cut ridge vents.
>Once the new roof is up, we ask: "Did you cut the ridge vents?"
>Answer: "Yes, I cut the ridge vents."
>Something in the guy's shifty ayes wasn't quite right, so next
>morning we go up into the attic to see what it looks like.
>Guess what? Nothing has been cut in the roof. No ridge ventilation!
>We get on the phone to estimator / salesman who promised to find out
>what happened.
>His first reply: "Your existing 2 small vents are adequate enough."
>"Not good enough" we reply, "because they don't vent fast
>enough in the summer."
>Estimator says he will have a word with the installer.
>We get a second message: "the ridge vents were cut only we can't
>see them."
>This treatment of lies finally becomes too tiring so we log on to the
>Better Business website. Guess what? A tonne of contractual disputes
>are registered with BB against Hy-Grade roofing, half of them
>unresolved.
>I am posting this for potential customer to be wary of the Hy-Grade
>Roofing Company of Guelph Ontario.
>To Hy-Grade: If you want me to remove this and more such messages, you
>must live up to the contract - CUT MY RIDGE VENTS!!