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IDT wants to charge me a dollar to send me a bill Terry 02-05-2008
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Posted by Terry on February 5, 2008, 11:40 am
I asked for a hard copy bill, only because it is a pain in the ass to
have to log on to the utility company's web site to check my bill.

I would love it if they just sent the statement in an email, but they
don't do it that way. I have to set up a username and password.

I pay the bill using direct draft so the only reason I want to see my
statement is to check the call log. I then just throw the statement
away.

We are talking about a phone bill not a CIA secret document.

Just sending an email should be enough security just to view the bill.


I told them I was not going to pay for them to send me a bill. They
could just cancel my service. They waived the charge, but ignored my
suggestion just to email it to me.


Posted by Joe on February 6, 2008, 2:41 pm
> I asked for a hard copy bill, only because it is a pain in the ass to
> have to log on to the utility company's web site to check my bill.
>
> I would love it if they just sent the statement in an email, but they
> don't do it that way. =A0I have to set up a username and password.
>
> I pay the =A0bill using direct draft so the only reason I want to see my
> statement is to check the call log. =A0I then just throw the statement
> away.
>
> We are talking about a phone bill not a CIA secret document.
>
> Just sending an email should be enough security just to view the bill.
>
> I told them I was not going to pay for them to send me a bill. =A0They
> could just cancel my service. =A0They waived the charge, but ignored my
> suggestion just to email it to me.

Yhe name of the company is IDioT? What do they peddle so I can avoid
them, too. >G<

Joe

Posted by Terry on February 6, 2008, 2:59 pm

>> I asked for a hard copy bill, only because it is a pain in the ass to
>> have to log on to the utility company's web site to check my bill.
>>
>> I would love it if they just sent the statement in an email, but they
>> don't do it that way.  I have to set up a username and password.
>>
>> I pay the  bill using direct draft so the only reason I want to see my
>> statement is to check the call log.  I then just throw the statement
>> away.
>>
>> We are talking about a phone bill not a CIA secret document.
>>
>> Just sending an email should be enough security just to view the bill.
>>
>> I told them I was not going to pay for them to send me a bill.  They
>> could just cancel my service.  They waived the charge, but ignored my
>> suggestion just to email it to me.
>
>Yhe name of the company is IDioT? What do they peddle so I can avoid
>them, too. >G<
>
>Joe


I left that out. They are a long distance phone service. A while
back they wanted me to pay 4 bucks just for the service. I complained
and they waved that charge too.

I would love to get my statements by email, but I am not interested in
having to log into a web page just to view my statement.

Email is secure enough for a utility bill.


Posted by Smitty Two on February 6, 2008, 9:39 pm

>
> >> I asked for a hard copy bill, only because it is a pain in the ass to
> >> have to log on to the utility company's web site to check my bill.
> >>
> >> I would love it if they just sent the statement in an email, but they
> >> don't do it that way.  I have to set up a username and password.
> >>
> >> I pay the  bill using direct draft so the only reason I want to see my
> >> statement is to check the call log.  I then just throw the statement
> >> away.
> >>
> >> We are talking about a phone bill not a CIA secret document.
> >>
> >> Just sending an email should be enough security just to view the bill.
> >>
> >> I told them I was not going to pay for them to send me a bill.  They
> >> could just cancel my service.  They waived the charge, but ignored my
> >> suggestion just to email it to me.
> >
> >Yhe name of the company is IDioT? What do they peddle so I can avoid
> >them, too. >G<
> >
> >Joe
>
>
> I left that out. They are a long distance phone service. A while
> back they wanted me to pay 4 bucks just for the service. I complained
> and they waved that charge too.
>
> I would love to get my statements by email, but I am not interested in
> having to log into a web page just to view my statement.
>
> Email is secure enough for a utility bill.

So I imagine you chose this company because they were some fraction of a
penny less than the next company. And you expect, even demand, the same
level of service you'd get from the real phone company. It's probably
just some guy in his paneled basement rec room at night.

Posted by HeyBub on February 7, 2008, 12:00 pm
Terry wrote:
>> Joe
>
>
> I left that out. They are a long distance phone service. A while
> back they wanted me to pay 4 bucks just for the service. I complained
> and they waved that charge too.
>

Blow 'em off. We use Vonage (other services are available) and have two VoIP
lines. For 19.95/month we get:

Another telephone number,
All the goodies (voice-mail, caller-id, call-waiting, forwarding,
yak-yak-yak)
All the long-distance to most anywhere that we can eat.

$19.95 per month. Period. No 911 fee, no fuel-surcharge, no universal access
fee, no Al Gore tax, no sales tax. Zip.

For our company, we diligently sought the cheapest long-distance rates. In
spite of that, our LD bill was over $200/month. All that went away with
VoIP.

Here's a suggestion: Visit Best Buy, Sams, or the Vonage web site and pick
up their kit - $19.95. Try the thing for a month. If you don't like it,
cancel. It's a $20 gamble, but if it DOES work, you can tell your current
provider to wrap their lips around a tailpipe.



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