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Ins question - home damaged by vehicle

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Ins question - home damaged by vehicle cas 06-21-2006
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Posted by cas on June 21, 2006, 10:37 pm
You always see pictures of homes getting hit by cars, right? Well I
live in one. On Monday morning we had someone run the stopsign in front
of our house, go over the curb and go through our front door. He could
have knocked! :P

The cops came, the guy blacked out due to some medical conditions (his
father and his bosses told us this). I'm saving this tidbit for future
use.

Anyway I called our insurance and they said there is nothing they can
do, his insurance is supposed to do all of the work. It's been 3 days
and his insurance company has yet to send someone out. I did get a
neighborhood contractor to seal up the damaged area for us after taking
a ton of pictures. Damn nice guy, he did it for free.

Now...who is to be responsible? Should our insurance company at least
make an appearance? What is the normal time to get someone out to look
at something like this? I called the loss prevention person where he
works at and she said she's been trying to get the appraiser out to see
us. I'm thinking that they have until noon tommorrow or I'm going to
seek outside help.

Outside help. Call the state insurance commissioner and/or a lawyer (if
so, what kind of lawyer)? All I want is to get this fixed ASAP.


Posted by Edwin Pawlowski on June 21, 2006, 10:50 pm

> On Monday morning we had someone run the stopsign in front
> of our house, go over the curb and go through our front door. He could
> have knocked! :P
>
> The cops came, the guy blacked out due to some medical conditions (his
> father and his bosses told us this). I'm saving this tidbit for future
> use.

Possible. Diabetes, lack of sleep, other problems can cause it.


>
> Anyway I called our insurance and they said there is nothing they can
> do, his insurance is supposed to do all of the work.


Right, he has the liability.

> It's been 3 days
> and his insurance company has yet to send someone out. I did get a
> neighborhood contractor to seal up the damaged area for us after taking
> a ton of pictures. Damn nice guy, he did it for free.

He should give you a bill and submit it to the insurance. You have an
obligation to mitigate further damage even though you did not cause the
problem. They should pay for it.


>
> Now...who is to be responsible? Should our insurance company at least
> make an appearance? What is the normal time to get someone out to look
> at something like this? I called the loss prevention person where he
> works at and she said she's been trying to get the appraiser out to see
> us. I'm thinking that they have until noon tommorrow or I'm going to
> seek outside help.

It is not unusual for an appraiser to take a few day or more. We had to
make a claim after some flooding last October and the backlog at the time
was 4 to 5 weeks. This is not life threatening and they are probably still
trying to take care of claims in the South. Lots of claims from the recent
flooding in New Englad also.


>
> Outside help. Call the state insurance commissioner and/or a lawyer (if
> so, what kind of lawyer)? All I want is to get this fixed ASAP.

Welcome to real life. Of course you want it fixed, but it is not going to
happen very fast. You may want to call in someone to give you an estimate
for the repairs so you have a better feel for actual cost before the
settlements you eventualy make. Better to use a contractor you are
comfortable with than some low baller that does hack work for the insurance
company.
>



Posted by Shopdog on June 21, 2006, 11:04 pm
I agree with Edwin over the insurgents hack job guys, I had a mishap with a
car and the insurance wanted THEIR bodyshop to do the work, I said no, and
they said they would only pay a percentage of the repair if not done by
their shop. RIGHT, I said you had better check the rules on that or would
you like me to get my lawyer involved. My body shop had the check within a
week. Their body shop would have used junkyard or non factory parts, I
wanted my Toyota back to original.

I think you should wait no more then 1 week without a response, then make
another call then give another week if nothing then contact YOUR ins agent
and have them carry the ball, your paying them to take care of your house!.

Searcher



Posted by Goedjn on June 22, 2006, 12:08 am
wrote:

>
>> On Monday morning we had someone run the stopsign in front
>> of our house, go over the curb and go through our front door. He could
>> have knocked! :P
>>
>> The cops came, the guy blacked out due to some medical conditions (his
>> father and his bosses told us this). I'm saving this tidbit for future
>> use.
>
>Possible. Diabetes, lack of sleep, other problems can cause it.
>
>
>>
>> Anyway I called our insurance and they said there is nothing they can
>> do, his insurance is supposed to do all of the work.
>
>
>Right, he has the liability.
>

If your insurance company isn't willing to fix your house when
someone drives through the front door, and the go after the
driver and/or his insurance company to recover the money, then
you need a new insurance company.


Posted by jtees4 on June 22, 2006, 1:53 pm

>wrote:
>
>>
>>> On Monday morning we had someone run the stopsign in front
>>> of our house, go over the curb and go through our front door. He could
>>> have knocked! :P
>>>
>>> The cops came, the guy blacked out due to some medical conditions (his
>>> father and his bosses told us this). I'm saving this tidbit for future
>>> use.
>>
>>Possible. Diabetes, lack of sleep, other problems can cause it.
>>
>>
>>>
>>> Anyway I called our insurance and they said there is nothing they can
>>> do, his insurance is supposed to do all of the work.
>>
>>
>>Right, he has the liability.
>>
>
>If your insurance company isn't willing to fix your house when
>someone drives through the front door, and the go after the
>driver and/or his insurance company to recover the money, then
>you need a new insurance company.

I agree completely...AND you shouldn't even have to make calls etc. to
his insurance or anything. It should all be taken care of for you.

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