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Is Home Depot shafting shoppers? "Home Depot is a consistent abuser of its customers' time."

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Is Home Depot shafting shoppers? "Home Depot is a consistent abuser of its customers' time." Stephen Blackpool 03-09-2007
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Posted by jtpryan on March 16, 2007, 1:50 pm


> Stephen Blackpool wrote:
> > March 8, 2007
> > Is Home Depot shafting shoppers?
> >http://articles.moneycentral.msn.com/Investing/Extra/HomeDepotShaftin...
>
> > By cutting back on employees, the home-improvement retailer is putting
> > the screws to the people it needs most: its customers.
>
> I am surprised that anyone is surprised. Big box stores are interested
> in wiping out all of the small stores. To do that they had to make
> themselves look like good guys at first. Once they decimate the small
> stores they can cut way back on staff and raise prices.

Yeah, but around here (New Hampshire), I have yet to see a True Value
or other like hardware store go under. When I dtalk to the owner's
they say HD and Loews address a different market.

I only go to the big ones on Sunday for wood. No where else to get
it.

-Jim


Posted by Mitch on March 10, 2007, 9:09 am


At least you have choices. In my small town, all we have is a
Menard's. Staffed only by retarded teenagers who avoid customer
contact at all costs.

Posted by JoeSpareBedroom on March 10, 2007, 9:22 am


> At least you have choices. In my small town, all we have is a
> Menard's. Staffed only by retarded teenagers who avoid customer
> contact at all costs.


If the manager is near suicide daily, it would be understandable. :-(



Posted by clifto on March 10, 2007, 1:19 pm


Mitch wrote:
> At least you have choices. In my small town, all we have is a
> Menard's. Staffed only by retarded teenagers who avoid customer
> contact at all costs.

I have to say that the Menard's stores near me have people who go out of
their way to make sure you're finding what you're looking for, almost
to the point of wishing they'd ignore you.

Almost. :)

--
Martians drive SUVs! <http://oregonmag.com/MarsWarm307.html>

Posted by mm on March 10, 2007, 5:11 pm



>Mitch wrote:
>> At least you have choices. In my small town, all we have is a
>> Menard's. Staffed only by retarded teenagers who avoid customer
>> contact at all costs.
>
>I have to say that the Menard's stores near me have people who go out of
>their way to make sure you're finding what you're looking for, almost
>to the point of wishing they'd ignore you.
>
>Almost. :)

I'm like Goldilocks. I don't like it when I can't find anyone, nor
when they are always talking to me.

I really don't like it when someone greets me at HD at the door to
sell me a credit card.

First, she ruins the fantasy I'm having about all the great hardware I
will but and build great things with. Or at least I forget what I
came there for.

Second, the rates are outrageous and she'd do me more good working on
the floor. They have someone there about 2/3rds of the time.

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