Is Home Depot shafting shoppers? "Home Depot is a consistent abuser of its customers' time."

I find that basic hardware items are unavailable at my local HD's. I guess
the lack of ability to make big profits on such items as steel rivets keeps
HD from stocking them. It's really bad when it's easier to start out
shopping at a small hardware store 15 miles away rather than checking at the
local HD about 2 miles away because usually the HD either won't have or
doesn't stock what you need.

Posted by Drastic91 on March 11, 2007, 3:06 am

> I find that basic hardware items are unavailable at my local HD's. I guess

> the lack of ability to make big profits on such items as steel rivets keeps

> HD from stocking them. It's really bad when it's easier to start out

> shopping at a small hardware store 15 miles away rather than checking at the

> local HD about 2 miles away because usually the HD either won't have or

> doesn't stock what you need.

I have a love/hate relationship with Home Depot. I love it because it
is convenient and they carry many common items that you need for a
home. I hate them because of the service that they provide. I asked
a guy where I could find three prong outlets and he commented that I
could have just broken off the third prong and it would have worked.
Not all of them are that bad but its hard to find good help. I tend
to go to Lowes when I am shopping for anything that I feel would look
good in the home such as lighting and crown moulding. I go to Home
Depot when I am fixing a wall or repairing pipes.

Posted by Art on March 12, 2007, 8:21 pm

Drastic91 wrote:

> I have a love/hate relationship with Home Depot. I love it because it

> is convenient and they carry many common items that you need for a

> home. I hate them because of the service that they provide. I asked

> a guy where I could find three prong outlets and he commented that I

> could have just broken off the third prong and it would have worked.

> Not all of them are that bad but its hard to find good help. I tend

> to go to Lowes when I am shopping for anything that I feel would look

> good in the home such as lighting and crown moulding. I go to Home

> Depot when I am fixing a wall or repairing pipes.

Hah, The interior doorknobs and registers I bought from Lowes a little
over 3 years ago are losing their brass(?) plating. The chrome light
fixture I got at the same time is rusting.

I'm not saying HD's stuff is any better, on the contrary, I've learned
to avoid the big box stores when I need "nice looking" stuff now.

--
Art

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