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Posted by AndyC on November 14, 2006, 2:47 pm
Let me ask you a question: Do you have any other equipment besides the
sulfur system, and when was it installed? hat was you sulfur test
results in parts per million?
The Kinetico sulfur system is very reliable and works if set up
properly. Odors CAN originate in different from different sources. Do
you have a softener...what kind? Is your heater electric or gas?
Andy
Hooksett Wrote:
> I recently had a Kinetico Sulfur Water Treatment System installed. It
> worked perfectly overnight the smell disappeared completely. After
> about 20 days we started noticing slight whiffs of sulfur on occasion,
> we called the company that installed it and they had us do a "manual
> regeneration" since the system had not done one yet, after that
> completed we are once again plagued with the stench of sulfur
> continuously. The company that installed it is telling us the problem
> is with our hot water heater which makes no sense to us, if that was
> the problem the system should have never worked. Has anyone had this
> happen to them and if so was a solution found? The company we are
> dealing with says they have never had this type of system fail so that
> isn't a possibility with them.
> Thanks!
--
AndyC
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